About Firmstep
Firmstep is a Government & Social Sector company based in London (United Kingdom) founded in 2001, and was acquired by Granicus in April 2019. Online public service delivery platform for governments is provided. It operates in the Government & Social Sector and Technology sectors. The company has 64 employees. Its website firmstep.com draws about 15 thousand monthly visits. The company was acqui-hired. Its focus areas include Enterprise Applications, GovTech, Public Service Delivery and Municipal Service Delivery. Its legal entity is Firmstep Ltd.
Company details
Firmstep offers a customer service platform to help Local Government, Central Government and Housing Associations in delivering online services. Allows users to create online forms, self-serve tools for citizens to request and track services and inquiries. Also offers a holistic view of citizen profiles by including past requests and demographic details. Additional tools include mobile applications for field workers and integrations with payment systems, CRM and CMS systems. Claims to have over 150 customers including UK city councils.
- Headquarters London, United Kingdom
- Employees 64
- Stage Acquired
- SectorsGovernment & Social SectorTechnology
- Email••••••••
- Phone•••• ••••
- Website firmstep.com
- Social LinkedIn X
- Acquired by Granicus (Apr 2019)
- Legal Name Firmstep Ltd
Investors in Firmstep
Firmstep has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Granicus.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based solutions for government transparency and citizen engagement are provided. | 1999 | granicus.com | Denver, United States |
Investor details for Firmstep
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Timeline of Firmstep
2 dated milestones of Firmstep across 18 years, from founding to its latest funding, stage changes and deals.
- Founded Firmstep is founded.
- Exit Acquired by Granicus.
Web traffic of Firmstep
The website of Firmstep (firmstep.com) receives about 14.8K visits a month.
- Monthly visits14.8K
▼ 9% vs previous month
Websites whose visitors overlap most with Firmstep. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
northlincs.gov.uk | northlincs.gov.uk | 100% | #319,228 | – | |
| walthamforest.gov.uk | 91% | 391.4K | #117,677 | View details | |
nelincs.gov.uk | nelincs.gov.uk | 85% | #415,868 | – | |
| york.gov.uk | 83% | 359.8K | #138,179 | View details | |
| eastriding.gov.uk | 78% | 324.7K | #143,328 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 12 similar websites and full traffic analytics for Firmstep
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- Audience overlap
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Related news about Firmstep
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Frequently Asked Questions about Firmstep
Firmstep was founded in 2001.
Firmstep is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Firmstep has 64 employees.
Firmstep offers a customer service platform to help Local Government, Central Government and Housing Associations in delivering online services. Allows users to create online forms, self-serve tools for citizens to request and track services and inquiries. Also offers a holistic view of citizen profiles by including past requests and demographic details. Additional tools include mobile applications for field workers and integrations with payment systems, CRM and CMS systems. Claims to have over 150 customers including UK city councils.
Firmstep has 1 investor. Key investors include Granicus.
Firmstep operates through Firmstep Ltd.
Yes. Firmstep was acquired by Granicus in April 2019.