About Focus Telecom
Focus Telecom is a company based in Warsaw (Poland) founded in 2008 by Michal Misiak. Focus Telecom has raised $1.32 million across 1 funding round from investors including MCI Capital. Focus Telecom has completed 1 acquisition, including Systell. Focus Telecom offers products and services including Focus Contact Center, Focus Desk, Hosted PBX, and Telemeeting. Focus Telecom operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
- Headquarter Warsaw, Poland
- Founders Michal Misiak
- SectorsTechnology
- Website focustelecom.eu
- Social LinkedIn X Facebook
- Legal Name Focus Telecom Sp. Z O.O.
- Total Equity Funding$1.32M (USD)
in 1 rounds
- Latest Funding Round$1.32M (USD), Series A
Apr 2014
- Investors
- Investments & Acquisitions
Products & Services of Focus Telecom
Focus Telecom offers a comprehensive portfolio of products and services, including Focus Contact Center, Focus Desk, Hosted PBX, and Telemeeting.
Platform for multichannel communication including phone and chat.
Ticketing system for managing customer inquiries and support.
Cloud-based private branch exchange for business calls.
Service for audio conferencing and remote meetings.
Funding Insights of Focus Telecom
Focus Telecom has successfully raised a total of $1.32M through 1 strategic funding round. The most recent funding activity was a Series A round of $1.32 million completed in April 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $1.32M
- Total Rounds 1
- Last Round Series A — $1.32M
- First Round $1.32M
(Apr 2014)
- Investors Count 1
All 1 funding rounds of Focus Telecom with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2014 | $1.32M | Series A | – | – |
1 investors in total: 1 institutional.
Investors in Focus Telecom
Focus Telecom has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include MCI Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Growth-stage companies are invested in and developed by MCI Capital. | 1999 | mci.pl | Warsaw, Poland |
Investor details for Focus Telecom
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People of Focus Telecom
1 people are tracked at Focus Telecom (1 in leadership).
| Name | Role | Group |
|---|---|---|
Michal Misiak | Founder | Leadership |
Complete people profiles for Focus Telecom
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Investments & Acquisitions by Focus Telecom
Focus Telecom has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Systell.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Platform offering contact center software solutions | systell.pl | Poznan, Poland | 2004 | Sep 2024 | •••• |
Complete acquisition details for Focus Telecom
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Timeline of Focus Telecom
3 dated milestones of Focus Telecom across 16 years, from founding to its latest funding, stage changes and deals.
- Founded Focus Telecom is founded.
- Funding First funding round of $1.3M.
- Acquisition Acquires Systell.
Competitors of Focus Telecom
Focus Telecom operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of Focus Telecom
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Latest news on Focus Telecom
Complete news archive for Focus Telecom
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Similar companies to Focus Telecom
10 companies that operate in the same segment as Focus Telecom (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Focus Telecom
Focus Telecom was founded in 2008 and raised its 1st funding round 6 years after it was founded.
Focus Telecom is headquartered in Warsaw, Poland.
Focus Telecom is a funded company, having raised a total of $1.32M across 1 funding round to date. The company's 1st funding round was a Series A of $1.32M, raised on Apr 2014.
Focus Telecom was founded in 2008 in Warsaw, Poland, within the telecommunications software sector. Contact center solutions are offered, integrating chat, phone, email, SMS, and social media channels. Additional services include service desk, PBX systems, help desk, and ticketing functionalities. Operations focus on enhancing multichannel communication for customer service across Europe.
Focus Telecom's top competitors include Twilio, Genesys and Freshworks.
Focus Telecom offers Focus Contact Center, Focus Desk, Hosted PBX, and Telemeeting.
Focus Telecom has made 1 acquisition, including Systell.
Focus Telecom has 1 investor. Key investors include MCI Capital.
Focus Telecom operates through Focus Telecom Sp. Z O.O..