Forcontact

Chiasso, Switzerland Founded: 2008 • Age: 18 yrs Acquired By Transcom
Customer experience services are provided to enhance client interactions.

About Forcontact

Forcontact is a company based in Chiasso (Switzerland) founded in 2008 was acquired by Transcom in December 2022.. Forcontact offers products and services including Customer Service, Help Desk, and Business Process Outsourcing.

  • Headquarter Chiasso, Switzerland
  • Sectors
    Business Services
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Forcontact Istria D.O.O.
Operational Areas
Business Services → Customer Experience & Marketing Services
Key Metrics
  • Annual Revenue
    $211.4 K (USD)
    0
    as on Dec 31, 2018
  • Net Profit
  • EBITDA
  • Latest Funding Round
  • Investors
  • Employee Count
    Employee Count
  • Acquired by
    Transcom

    (Dec 20, 2022)

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Products & Services of Forcontact

Forcontact offers a comprehensive portfolio of products and services, including Customer Service, Help Desk, and Business Process Outsourcing. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Manages multilingual customer inquiries and support via multiple channels.

Provides hardware and software assistance with remote monitoring.

Outsources non-core processes for efficiency and optimization.

People of Forcontact
Headcount 200-500
Employee Profiles 3
Employee Profiles
People
Matt Perry
Business Development Manager - UK Market

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Funding Insights of Forcontact

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Forcontact

Forcontact has secured backing from 1 investor. Prominent investors backing the company include Transcom. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Investor Description Founded Year Domain Location
Transcom is engaged in providing customer experience solutions globally.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Forcontact

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Forcontact

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Forcontact Comparisons

Employees
+
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Competitors of Forcontact

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Forcontact

Frequently Asked Questions about Forcontact

When was Forcontact founded?

Forcontact was founded in 2008.

Where is Forcontact located?

Forcontact is headquartered in Chiasso, Switzerland. It is registered at Chiasso, Ticino, Switzerland.

What is the annual revenue of Forcontact?

Annual revenue of Forcontact is $211.4K as on Dec 31, 2018.

What does Forcontact do?

Forcontact was established in 2008 and is headquartered in Chiasso, Switzerland. Operations focus on the customer experience sector, where services such as contact center solutions and support are delivered to businesses. The company operates primarily in Europe, utilizing its domain forcontact.com to manage client communications. Core activities include handling customer inquiries and improving service efficiency through integrated platforms. Geographic presence remains centered in Switzerland, with potential extensions to nearby regions.

What products or services does Forcontact offer?

Forcontact offers Customer Service, Help Desk, and Business Process Outsourcing.

Who are Forcontact's investors?

Forcontact has 1 investor. Key investors include Transcom.

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