About Transcom
Transcom is a company based in Stockholm (Sweden) founded in 1995 was acquired by Altor Equity Partners in March 2017. It operates as a SaaS (Software-as-a-Service) and Managed Services. Transcom has completed 8 acquisitions, including City Connect, Forcontact and IS Inkasso Service. Transcom offers products and services including CX Services, AI Autopilot, and Omnichannel Automation. Transcom operates in a competitive market with competitors including Firstsource, Concentrix, Superior Group of Companies, Ventrica and VXI Global Solutions, among others.
- Headquarter Stockholm, Sweden
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Sectors
Business Services
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Email
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Phone
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Website
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Social
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
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Latest Funding Round
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Investors
Creades
& 1 more
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Employee Count
Not available
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Investments & Acquisitions
City Connect
& 7 more
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Acquired by
Altor Equity Partners
(Mar 13, 2017)
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Products & Services of Transcom
Transcom offers a comprehensive portfolio of products and services, including CX Services, AI Autopilot, and Omnichannel Automation.
Customer experience services are provided for brand enhancement.
AI-driven solutions are offered for automated customer interactions.
Automation services are delivered for seamless customer engagement.
People of Transcom
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Software Development Team
116 people
Human Resources and Administration
52 people
Leadership Team
39 people
Sales and Marketing
22 people
Customer Team
21 people
Senior Team
13 people
Global Team
10 people
Product Management Team
9 people
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Funding Insights of Transcom
Investors in Transcom
Transcom has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Creades and Altor.
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Private equity investments in SMEs are managed by the firm.
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Altor is engaged in private equity investments across multiple sectors.
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Investor details for Transcom
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Transcom
Transcom has strategically engaged in corporate development activities, having acquired 8 companies. Notable acquisitions include City Connect, Forcontact and IS Inkasso Service.
Investment portfolio details for Transcom
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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BPO services are provided from Varazdin, Croatia, since 2019.
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Call center operations and telemarketing services are offered in Hungary.
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Customer experience services are provided to enhance client interactions.
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Complete acquisition details for Transcom
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Transcom
Detailed financials for Transcom
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
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Transcom Comparisons
Peer comparison for Transcom
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
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Competitors of Transcom
Transcom operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Firstsource, Concentrix, Superior Group of Companies, Ventrica and VXI Global Solutions, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Firstsource is recognized as a global business process management partner.
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Customer engagement services are provided to enterprise clients globally.
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Branding, promotional items, BPO, apparel, and consulting services are provided.
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Digital marketing services are provided by Ventrica to various clients.
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Customer engagement, care, and retention services are provided globally.
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Detailed competitors of Transcom
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Transcom
Complete news archive for Transcom
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Transcom
Transcom was founded in 1995 and raised its 1st funding round 19 years after it was founded.
Transcom is headquartered in Stockholm, Sweden.
Jonas Dahlberg is the current CEO of Transcom.
Transcom is involved in delivering customer experience solutions and digital innovations for global brands. Services are provided across various sectors including financial services, ecommerce, telecommunications, and technology. Smart solutions like AI-driven tools and omnichannel automation are offered to enhance customer satisfaction, reduce operating costs, and drive brand growth. Support is extended to fast-growing market disruptors in e-commerce and tech industries, ensuring scalability and adaptability for clients.
Transcom's top competitors include Firstsource, Concentrix and Superior Group of Companies.
Transcom offers CX Services, AI Autopilot, and Omnichannel Automation.
Transcom has made 8 acquisitions, including City Connect, Forcontact, and IS Inkasso Service.