About Peak Support
Peak Support is a Business Services company based in Cambridge (United States) founded in 2015 by Jonathan Steiman. It offers outsourcing for customer service, technical support, back-office, and AI-driven operations. It operates on a B2B and Outsourcing Services model in Business Services and Technology sectors. Its chief executive, as recorded, is Jonathan Steiman. Peak Support offers products and services including Customer Service, Technical Support, Trust and Safety, Sales and Marketing, and AI Solutions. Its focus areas include Outsourcing, BPO, Customer Support and AI Solutions. Similar companies include Genpact, Sutherland and TaskUs; 2 of its 3 listed similar companies have raised funding.
Company details
Peak Support is a BPO company specializing in outsourcing services like customer service, technical support, and sales operations. They use AI to optimize processes and improve efficiency for clients in various industries. Operating from locations including the Philippines, United States, Colombia, and Eastern Europe, they help businesses reduce costs and enhance customer satisfaction through expert teams and data-driven strategies.
Products & Services of Peak Support
Peak Support offers a comprehensive portfolio of products and services, including Customer Service, Technical Support, Trust and Safety, Sales and Marketing, and AI Solutions.
Outsourced team for handling inquiries and improving satisfaction
Assistance for complex technical issues and product management
Services for content moderation and fraud prevention
Support for lead qualification and sales processes
Tools for chatbot and data analysis to enhance operations
Apps and channels of Peak Support
its YouTube channel Peak Support has 1.05K subscribers and 30 videos.
Videos from Peak Support
The most watched videos on Peak Support's YouTube channel, Peak Support (1.05K subscribers). Click a video to play it here.
More on Peak Support.
People of Peak Support
24 people are tracked at Peak Support (9 in leadership, 15 in team).
| Name | Role | Group |
|---|---|---|
Jonathan Steiman | Founder, CEO | Leadership |
Daniel Gutierrez | CFO | Leadership |
Hannah Steiman | COO | Leadership |
George Tillotson | Senior Director, Business Development | Leadership |
Stephen Lowe | Chief Information Officer | Leadership |
Jose Arenas | Director, Client Services | Leadership |
Joy Liggon | Director Of Client Solutions | Leadership |
Ira Ivana Tejada | Vice President Of Finance And Human Resources | Leadership |
Maria Ebrahimi | Vice President, Client Relations | Leadership |
Whitney Collurafici | Client Services Manager | Team |
Emmylou Hilado | Talent Acquisition Manager | Team |
Rowena Lara | Human Resource Information System Manager | Team |
Subhi Nahas | Customer Service Team Lead | Team |
Aidz Estrella 🦈 | Sales & Marketing Associate | Team |
Joseph Lorenze Alazas | Senior HR Generalist | Team |
Twinky Rose Tolentino | Client Success Senior Manager | Team |
Trixie Joy Martirez-Reyes | Senior Manager - Service Delivery PH | Team |
Earlouie Pontillas | Senior Accounting Manager | Team |
Jemeryll Apa-Ap | Senior Human Resources Manager | Team |
Mark Leonard R. | Customer Service Team Lead | Team |
4 more people are available in the full profile.
Complete people profiles for Peak Support
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Similar companies to Peak Support
Peak Support has 3 listed similar companies in our database, 2 of them funded. They include Genpact, Sutherland and TaskUs.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| genpact.com | 1997 | New York, United States | 129,140 | Provider of end-to-end business process outsourcing services | ||
| sutherlandglobal.com | 1986 | Pittsford, United States | $60M | 3,444 | Business process and technology management services are provided globally. | |
| taskus.com | 2008 | San Antonio, United States | $15M | Provider of customer care and back office support services for multiple sectors |
Detailed similar companies of Peak Support
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Web traffic of Peak Support
Websites that share an audience with Peak Support (peaksupport.io).
Websites whose visitors overlap most with Peak Support. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| buchanan.com | 89% | 30.9K | #895,975 | View details | |
| transcom.com | 80% | 137K | #249,053 | View details |
Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as Peak Support (Business Process Outsourcing (BPO)) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of customer care and back office support services for multiple sectors | 2008 | San Antonio, Texas, United States | USD 15 M | USD 1.18 B | 59,000 | |
Provider of end-to-end business process outsourcing services | 1997 | New York, New York, United States | USD 5.08 B | 140,000 | ||
Business process and technology management services are provided globally. | 1986 | Pittsford, New York, United States | USD 60 M |
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Related news about Peak Support
Complete news archive for Peak Support
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Frequently Asked Questions about Peak Support
Peak Support was founded in 2015.
Peak Support is headquartered in Cambridge, United States. It is registered at Cambridge, Massachusetts, United States.
Jonathan Steiman is the CEO of Peak Support, as recorded in our data. They have also founded this company.
Peak Support is a BPO company specializing in outsourcing services like customer service, technical support, and sales operations. They use AI to optimize processes and improve efficiency for clients in various industries. Operating from locations including the Philippines, United States, Colombia, and Eastern Europe, they help businesses reduce costs and enhance customer satisfaction through expert teams and data-driven strategies.
Peak Support's top competitors include TaskUs, Genpact and Sutherland.
Peak Support offers Customer Service, Technical Support, Trust and Safety, Sales and Marketing, and AI Solutions.