Fuze

Boston, United States Founded: 2006 • Age: 20 yrs Acquired By 8x8
Fuze, under 8x8, Inc., is recognized for providing cloud-based communication and customer experience solutions.

About Fuze

Fuze is a Technology company based in Boston (United States) founded in 2006, and was acquired by 8x8 in December 2021. Fuze, under 8x8, Inc., is recognized for providing cloud-based communication and customer experience solutions. It operates on a SaaS (Software-as-a-Service) and PaaS (Platform-as-a-Service) model. Fuze has raised $542.81 million across 12 funding rounds from investors including Bessemer Venture Partners, Khosla Ventures and 8x8. Fuze has completed 3 acquisitions, including Contactive, LiveMinutes and Whaleback Systems. Fuze offers products and services including 8x8 Contact Center, 8x8 Work, 8x8 Engage, and 8x8 CPaaS. Its focus areas include Telecommunications, Unified Communications, Software and Customer Experience Solutions. Its legal entity is 8x8, Inc. Its competitors include RingCentral, Dialpad, Webex, Zoom and Weave and 4 more; 9 of its 9 listed competitors have raised funding.

Company details

Fuze, operating as part of 8x8, Inc., is focused on delivering cloud-based communication platforms and customer experience solutions. Services are provided across various sectors including retail, manufacturing, financial services, healthcare, insurance, legal, and education. The portfolio includes unified communications through 8x8 Work, contact center solutions via 8x8 Contact Center, and customer engagement tools with 8x8 Engage. Additionally, no-code communication APIs are offered through 8x8 CPaaS to connect with customers on preferred channels. The platform is designed to enhance operational efficiencies, modernize communication systems, and build trust by mitigating risks for global teams and customers.

  • Headquarters Boston, United States
  • Sectors
    Technology
  • Email
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  • Phone
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  • Website fuze.com
  • Social LinkedIn X Facebook Instagram YouTube
  • Acquired by 8x8 (Dec 2021)
  • Legal Name 8X8, Inc.
Key Metrics
  • Total Equity Funding
    $542.81M (USD)

    in 12 rounds

  • Latest Funding Round
    $13.59M (USD), Series F

    Jan 2021

  • Investors
  • Investments & Acquisitions
    Contactive

    & 2 more

  • Acquired by
    8x8

    & 1 more

    (Dec 2021)

Products & Services of Fuze

Fuze offers a comprehensive portfolio of products and services, including 8x8 Contact Center, 8x8 Work, 8x8 Engage, and 8x8 CPaaS.

8x8 Contact Center
Contact Center Solutions

AI-powered solutions are provided for enhanced customer experiences.

8x8 Work
Unified Communications

Global communication suite is offered for team connectivity.

8x8 Engage
Customer Experience

Customer-facing teams are supported with seamless connectivity tools.

8x8 CPaaS
Communications APIs

No-code platform is provided for customer channel connectivity.

Apps and channels of Fuze

its YouTube channel 8x8 has 1.96K subscribers and 19 videos.

8x8
YouTube 1.96K subscribers 19 videos Autos & Vehicles
Open channel

Videos from Fuze

The most watched videos on Fuze's YouTube channel, 8x8 (1.96K subscribers). Click a video to play it here.

The Power of Genelle. Powered by 8x8.
778.9K views
The Power of Chris. Powered by 8x8.
715.2K views
We are 8x8. Power your CX ambitions.
2.1K views
San Diego Zoo x 8x8: How to better serve customer needs and champion animal welfare?
687 views

More on 8x8.

Funding Insights of Fuze

Fuze has successfully raised a total of $542.81M across 12 strategic funding rounds. The most recent funding activity was a Series F round of $13.59 million completed in January 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $542.81M
  • Total Rounds 12
  • Last Round Series F β€” $13.59M
  • Investors Count 13

Latest 10 of 12 funding rounds of Fuze with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jan 2021$13.59MSeries F––
May 2018$150MSeries F–Summit Partners
May 2017$134.2MSeries E–Wellington
Feb 2016$112MSeries D–Summit Partners
Dec 2015$56.72MSeries C––
–
May 2015$20MSeries C––
Oct 2013$26MSeries C––
Oct 2013$10MSeries C–Advanced Technology Ventures
Sep 2012$2.5MDebt – Venture––
Jul 2012$20MSeries A–Index Ventures
Valuation history

15 investors in total: 15 institutional.

Investors in Fuze

Fuze has secured backing from 15 investors, including venture fund and institutional investors. Prominent investors backing the company include Bessemer Venture Partners, Khosla Ventures and 8x8.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
Summit Partners is recognized as a growth equity investment firm.
–summitpartners.comBoston, United States
Venture capital investments and support for entrepreneurs in technology and innovation sectors.
1911bvp.comRedwood City, United States
Diversified investment management firm
2000greenspringassociates.comOwings Mills, United States
Venture capital is invested in technology sectors by G20 Ventures.
–g20vc.comBoston, United States
Venture capital is invested in global technology companies by TCV.
–tcv.comMenlo Park, United States
Tech startups are invested in globally by Hermes Growth Partners.
–hermesgrowthpartners.comLondon, United Kingdom
Venture capital investments in technology startups and entrepreneurs.
–indexventures.com-
Early-stage startups are funded by this venture capital firm.
2004khoslaventures.comMenlo Park, United States
Investment firm scaling software and technology companies from early to late stages.
–insightpartners.com-
Diversified investments are managed across multiple sectors by Hermes GPE.
–hermesgpe.comLondon, United Kingdom
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Investor details for Fuze

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
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Verified entity values are shown only after access is granted.

People of Fuze

56 people are tracked at Fuze (7 in leadership, 6 in board & advisors, 43 in team).

NameRoleGroup
Clément Wehrung
Director, Product ManagementLeadership
Ekwa Duala-Ekoko
Senior Director Of EngineeringLeadership
Laura Wilkerson
Head Of Billing & CollectionsLeadership
Remi Raymond
Director Of OSS & ApisLeadership
Christopher Hall
Director Of Network EngineeringLeadership
Mary Pecka
Chief Customer OfficerLeadership
Edward M. Durkin
CFOLeadership
David Baum
Board MemberBoard & advisors
Bob Goodman
Board MemberBoard & advisors
Bob Hower
Board MemberBoard & advisors
Jay Markley
Board MemberBoard & advisors
Rick Kimball
Board MemberBoard & advisors
Bruce Evans
Board MemberBoard & advisors
Ela Gorodetsky
Quality Assurance Automation EngineerTeam
James Ryan
Senior Software EngineerTeam
Vlad Gerchikov
Senior Software EngineerTeam
Karen Ensing
Lead DeveloperTeam
Pengyuan Kou (Jack)
Senior Software DeveloperTeam
Andy Gullins
Senior Software DeveloperTeam
Blessing A.
Security AnalystTeam

36 more people are available in the full profile.

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Complete people profiles for Fuze

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Fuze

Fuze has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Contactive, LiveMinutes and Whaleback Systems.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Real-time collaboration tools for meetings and note-taking are provided.
liveminutes.comSan Francisco, United States2011May 2015β€’β€’β€’β€’
Provider of a platform offering decision support software
contactive.comNew York, United States2012Feb 2015β€’β€’β€’β€’
VoIP telephony services are offered to small and medium businesses.
whalebacksystems.comPortsmouth, United States2005Aug 2014β€’β€’β€’β€’
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Complete acquisition details for Fuze

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
  • Complete history
  • Exports

Verified entity values are shown only after access is granted.

Timeline of Fuze

8 dated milestones of Fuze across 15 years, from founding to its latest funding, stage changes and deals.

  1. Founded Fuze is founded.
  2. Funding First funding round.
  3. Acquisition Acquires Whaleback Systems.
  4. Exit Acquired by ThinkingPhones.
  5. Acquisition Acquires Contactive.
  6. Acquisition Acquires LiveMinutes.
  7. Funding Latest funding round, Series F, of $13.6M.
  8. Exit Acquired by 8x8.

Competitors of Fuze

Fuze has 9 listed competitors in our database, 9 of them funded. They include RingCentral, Dialpad, Webex, Zoom and Weave, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
ringcentral.com1999Belmont, United States$44M4,084
Cloud-based unified communication solutions are offered to diverse sectors.
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
webex.com1995San Jose, United States$25M26,200
Solutions for virtual meetings and training sessions are provided.
zoom.us2011San Jose, United States$157.47M7,420
Zoom is recognized for providing AI-first collaboration and communication solutions.
getweave.com2008Provo, United States$156.09M922
Omnichannel software is delivered for customer engagement in healthcare businesses.
simpplr.com2014Milpitas, United States$118M–
An AI platform is utilized for connecting employees across organizations.
skype.com2002Luxembourg$26.81M–
VoIP software for internet video chats and calls is offered.
mitel.com1973Ottawa, Canada$1.01M430
Unified communication platforms are managed via cloud-based systems.
lumapps.com2012–$102M–
Cloud-based employee communication platform is provided for internal collaboration.
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Detailed competitors of Fuze

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
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Verified entity values are shown only after access is granted.

Web traffic of Fuze

Websites that share an audience with Fuze (fuze.com).

Similar websites

Websites whose visitors overlap most with Fuze. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
fuzemeeting.com
fuzemeeting.com
100%
–––
rightanswers.com
83%
92K#277,614View details
pcw.co.uk
pcw.co.uk
58%
–––
support.commgate.net
support.commgate.net
47%
–––
awayfind.com
46%
––View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 6 similar websites and full traffic analytics for Fuze

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 6 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Top companies in Enterprise Collaboration & Video Tools

10 companies that operate in the same segment as Fuze (Enterprise Collaboration & Video Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based team communication and collaboration platform is provided.
2009San Francisco, California, United StatesUSD 1.22 B–74
Cloud-based enterprise collaboration suites are delivered for team productivity.
2002Sydney, New South Wales, AustraliaUSD 210 MUSD 6.57 B13,810
Collaborative platform for design prototyping and feedback is provided.
2012San Francisco, California, United StatesUSD 748.75 M––
AI-based platform for secure collaboration and content management is utilized.
2005Redwood City, California, United StatesUSD 692.63 MUSD 1.18 B2,810
Cloud-based software for enterprise collaboration and project management is provided.
2013San Francisco, California, United StatesUSD 417.7 M––
Cloud-based platform for project management and team tracking is offered.
2012Tel Aviv, IsraelUSD 234.7 MUSD 1.23 B2,510
Integrated documents and spreadsheets are utilized for team project management.
2014San Francisco, California, United StatesUSD 240 M––
Cloud based suite solutions for enterprise project management
2005Bellevue, Washington, United StatesUSD 120.59 M––
Cloud-based file sharing and file transfer application
2009Amsterdam, NetherlandsUSD 63.81 M––
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
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Related news about Fuze

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Complete news archive for Fuze

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Frequently Asked Questions about Fuze

Fuze was founded in 2006 and raised its 1st funding round 4 years after it was founded.

Fuze is headquartered in Boston, United States. It is registered at Boston, Massachusetts, United States.

Fuze is a funded company, having raised a total of $542.81M across 12 funding rounds to date. The company's 1st funding round was a Series A of $20M, raised on Feb 2010.

Fuze, operating as part of 8x8, Inc., is focused on delivering cloud-based communication platforms and customer experience solutions. Services are provided across various sectors including retail, manufacturing, financial services, healthcare, insurance, legal, and education. The portfolio includes unified communications through 8x8 Work, contact center solutions via 8x8 Contact Center, and customer engagement tools with 8x8 Engage. Additionally, no-code communication APIs are offered through 8x8 CPaaS to connect with customers on preferred channels. The platform is designed to enhance operational efficiencies, modernize communication systems, and build trust by mitigating risks for global teams and customers.

Fuze's top competitors include Dialpad, Webex and RingCentral.

Fuze offers 8x8 Contact Center, 8x8 Work, 8x8 Engage, and 8x8 CPaaS.

Fuze has made 3 acquisitions, including Contactive, LiveMinutes, and Whaleback Systems.

Fuze has 15 investors. Key investors include Bessemer Venture Partners, Khosla Ventures, 8x8, Greenspring Associates, and Summit Partners.

Fuze operates through 8X8, Inc..

Yes. Fuze was acquired by 8x8 in December 2021.

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