About Fuze
Fuze is a company based in Boston (United States) founded in 2006 was acquired by 8x8 in December 2021. It operates as a SaaS (Software-as-a-Service), and PaaS (Platform-as-a-Service). Fuze has raised $542.81 million across 12 funding rounds from investors including Bessemer Venture Partners, Khosla Ventures and 8x8. Fuze has completed 3 acquisitions, including Contactive, LiveMinutes and Whaleback Systems. Fuze offers products and services including 8x8 Contact Center, 8x8 Work, 8x8 Engage, and 8x8 CPaaS. Fuze operates in a competitive market with competitors including RingCentral, Dialpad, Webex, Zoom and Weave, among others.
- Headquarter Boston, United States
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Sectors
Technology
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Email
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Phone
*********
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Website
*********
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Social
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- Legal Name 8X8, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$542.81 M (USD)
in 12 rounds
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Latest Funding Round
$13.59 M (USD), Series F
Jan 20, 2021
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Investors
Bessemer Venture Partners
& 14 more
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Employee Count
Employee Count
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Investments & Acquisitions
Contactive
& 2 more
- Acquired by
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Products & Services of Fuze
Fuze offers a comprehensive portfolio of products and services, including 8x8 Contact Center, 8x8 Work, 8x8 Engage, and 8x8 CPaaS. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
AI-powered solutions are provided for enhanced customer experiences.
Global communication suite is offered for team connectivity.
Customer-facing teams are supported with seamless connectivity tools.
No-code platform is provided for customer channel connectivity.
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Funding Insights of Fuze
Fuze has successfully raised a total of $542.81M across 12 strategic funding rounds. The most recent funding activity was a Series F round of $13.59 million completed in January 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 12
- Last Round Series F — $13.6M
- First Round First Round
- Investors Count 13
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan, 2021 | Amount | Series F - Fuze | Valuation |
investors |
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| May, 2018 | Amount | Series F - Fuze | Valuation | Summit Partners | |
| May, 2017 | Amount | Series E - Fuze | Valuation | Wellington |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Fuze
Fuze has secured backing from 15 investors, including venture fund and institutional investors. Prominent investors backing the company include Bessemer Venture Partners, Khosla Ventures and 8x8. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Summit Partners is recognized as a growth equity investment firm.
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Founded Year | Domain | Location | |
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Venture capital investments and support for entrepreneurs in technology and innovation sectors.
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Founded Year | Domain | Location | |
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Diversified investment management firm
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Fuze
Fuze has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Contactive, LiveMinutes and Whaleback Systems. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Provider of a platform offering decision support software
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2012 | ||||
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Real-time collaboration tools for meetings and note-taking are provided.
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2011 | ||||
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VoIP telephony services are offered to small and medium businesses.
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2005 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Fuze
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Fuze Comparisons
Competitors of Fuze
Fuze operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as RingCentral, Dialpad, Webex, Zoom and Weave, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based unified communication solutions are offered to diverse sectors.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Solutions for virtual meetings and training sessions are provided.
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| domain | founded_year | HQ Location |
Zoom is recognized for providing AI-first collaboration and communication solutions.
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| domain | founded_year | HQ Location |
Omnichannel software is delivered for customer engagement in healthcare businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Fuze
Frequently Asked Questions about Fuze
When was Fuze founded?
Fuze was founded in 2006 and raised its 1st funding round 4 years after it was founded.
Where is Fuze located?
Fuze is headquartered in Boston, United States. It is registered at Boston, Massachusetts, United States.
Is Fuze a funded company?
Fuze is a funded company, having raised a total of $542.81M across 12 funding rounds to date. The company's 1st funding round was a Series E of $134.2M, raised on Feb 01, 2010.
What does Fuze do?
Fuze, operating as part of 8x8, Inc., is focused on delivering cloud-based communication platforms and customer experience solutions. Services are provided across various sectors including retail, manufacturing, financial services, healthcare, insurance, legal, and education. The portfolio includes unified communications through 8x8 Work, contact center solutions via 8x8 Contact Center, and customer engagement tools with 8x8 Engage. Additionally, no-code communication APIs are offered through 8x8 CPaaS to connect with customers on preferred channels. The platform is designed to enhance operational efficiencies, modernize communication systems, and build trust by mitigating risks for global teams and customers.
Who are the top competitors of Fuze?
Fuze's top competitors include Dialpad, Webex and RingCentral.
What products or services does Fuze offer?
Fuze offers 8x8 Contact Center, 8x8 Work, 8x8 Engage, and 8x8 CPaaS.
How many acquisitions has Fuze made?
Fuze has made 3 acquisitions, including Contactive, LiveMinutes, and Whaleback Systems.
Who are Fuze's investors?
Fuze has 15 investors. Key investors include Bessemer Venture Partners, Khosla Ventures, 8x8, Greenspring Associates, and Summit Partners.
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