About GuideCX
GuideCX is a Technology company based in Salt Lake City (United States) founded in 2017 by Peter Ord. Cloud-based software for client onboarding and project management is offered. GuideCX has raised $35 million across 2 funding rounds from investors including Mercato Partners, Meritech Capital and Album VC. Its chief executive, as recorded, is Peter Ord. Its website guidecx.com draws about 101 thousand monthly visits. GuideCX offers products and services including GUIDEcx Platform, Email Collaboration Tool, and Project Management Features. Its focus areas include Enterprise Applications, Customer Success Management, Customer Onboarding and Walkthroughs. Its competitors include WalkMe, Whatfix and OnRamp; 3 of its 3 listed competitors have raised funding.
Company details
GuideCX was founded in 2017 in Salt Lake City, United States, and operates in the software sector focused on client onboarding. Cloud-based solutions are provided for managing teams, customers, and internal workflows through project management tools. Templates are utilized to automate and standardize onboarding processes. Automated communication features are included to deliver updates and ensure accountability across operations.
- Total Equity Funding$35M (USD)
in 2 rounds
- Latest Funding Round$25M (USD), Series B
Feb 2022
- InvestorsMercato Partners
& 5 more
Products & Services of GuideCX
GuideCX offers a comprehensive portfolio of products and services, including GUIDEcx Platform, Email Collaboration Tool, and Project Management Features.
Platform for automating onboarding and project management tasks
Tool for engaging customers via email and SMS
Features for tracking and optimizing project timelines
Apps and channels of GuideCX
its YouTube channel GUIDEcx has 702 subscribers and 30 videos.
Videos from GuideCX
The most watched videos on GuideCX's YouTube channel, GUIDEcx (702 subscribers). Click a video to play it here.
More on GUIDEcx.
Funding Insights of GuideCX
GuideCX has successfully raised a total of $35M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $25 million completed in February 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $35M
- Total Rounds 2
- Last Round Series B — $25M
- First Round $10M
(Nov 2020)
- Investors Count 6
All 2 funding rounds of GuideCX with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Feb 2022 | $25M | Series B | – | Meritech | |
| Nov 2020 | $10M | Series A | – | Sorenson Capital |
6 investors in total: 6 institutional.
Investors in GuideCX
GuideCX has secured backing from 6 investors, including venture fund investors. Prominent investors backing the company include Mercato Partners, Meritech Capital and Album VC.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity investments are directed toward US-based companies. | meritechcapital.com | Palo Alto, United States | ||
Investments are directed toward early-stage tech startups by Album VC. | album.vc | Lehi, United States | ||
Growth-stage investments in consumer tech are managed. | 2007 | mercatopartners.com | Cottonwood Heights, United States | |
Focus by Sorenson Capital is on software, healthcare, aerospace, energy. | sorensoncapital.com | Lehi, United States | ||
Early-stage technology companies are funded by this venture capital firm. | epicvc.com | Salt Lake City, United States | ||
Private equity investments are managed by Orchard Ventures single-family office. | orchardventures.com | Orem, United States |
Investor details for GuideCX
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
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Verified entity values are shown only after access is granted.
People of GuideCX
26 people are tracked at GuideCX (8 in leadership, 18 in team).
| Name | Role | Group |
|---|---|---|
Peter Ord | Founder & CEO | Leadership |
Todd White | Co-founder & VP of Sales | Leadership |
Alex Nelson | Chief Technical Officer | Leadership |
Harris Clarke | Chief Operations Officer | Leadership |
David George | Chief Financial Officer | Leadership |
Genevieve Easterling | Head Of Customer Success | Leadership |
Mark Mitchell | Director Of CX | Professional Services | Leadership |
Chandler Olsen | Director Of Sales Operations And Business Development | Leadership |
Damir Sabanovic, CPA | Controller | Team |
Jacob Ramsey | Sales Development Representative | Team |
Wesley Braithwaite | Senior Full-stack Engineer (team Lead) | Team |
Prem Mall | Enterprise Account Executive | Team |
Jackson Hill | Senior Customer Success Manager | Team |
Trisha McCabe | BDR | Team |
Moroni Peñaranda | Sales Development Representative | Team |
Hamani Po'oi | Technical Solutions Manager | Team |
Deira Zavala Garcia | Sales Development | Team |
Jeff Johnson | Customer Success Manager | Team |
Nathan Packer | Account Executive | Team |
Steven Hafen | Engineering Manager | Team |
6 more people are available in the full profile.
Complete people profiles for GuideCX
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of GuideCX
3 dated milestones of GuideCX across 5 years, from founding to its latest funding, stage changes and deals.
- Founded GuideCX is founded.
- Funding First funding round of $10.0M.
- Funding Latest funding round, Series B, of $25.0M.
Competitors of GuideCX
GuideCX has 3 listed competitors in our database, 3 of them funded. They include WalkMe, Whatfix and OnRamp.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| walkme.com | 2011 | San Francisco, United States | $307.5M | Digital adoption platform is provided for software optimization. | ||
| whatfix.com | 2013 | San Jose, United States | $265.51M | SaaS platform enables digital adoption and customer self-service. | ||
| onramp.us | 2019 | Newton, United States | $14.2M | Cloud-based tool for creating customer onboarding tutorials is provided. |
Detailed competitors of GuideCX
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Verified entity values are shown only after access is granted.
Web traffic of GuideCX
The website of GuideCX (guidecx.com) receives about 101.4K visits a month and ranks #392,839 among all websites worldwide, #2,988 in Business Services.
- Monthly visits101.4K
▲ 13.1% vs previous month
- Unique visitors9.2K
per month
- Global rank#392,839
among all websites
- Category rank#2,988
Business and Consumer Services · Business Services
- Bounce rate39%
- Pages per visit6.4
- Average visit5 min 30 sec
- DevicesDesktop 93% · Mobile 7%
Websites whose visitors overlap most with GuideCX. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| moxo.com | 100% | 284.3K | #180,782 | View details | |
| spinsucks.com | 94% | 680.7K | #1,032,862 | View details |
Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as GuideCX (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Guidecx
Complete news archive for GuideCX
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Frequently Asked Questions about GuideCX
GuideCX was founded in 2017 and raised its 1st funding round 3 years after it was founded.
GuideCX is headquartered in Salt Lake City, United States. It is registered at Salt Lake City, Utah, United States.
Peter Ord is the CEO of GuideCX, as recorded in our data. They have also founded this company.
GuideCX is a funded company, having raised a total of $35M across 2 funding rounds to date. The company's 1st funding round was a Series A of $10M, raised on Nov 2020.
GuideCX was founded in 2017 in Salt Lake City, United States, and operates in the software sector focused on client onboarding. Cloud-based solutions are provided for managing teams, customers, and internal workflows through project management tools. Templates are utilized to automate and standardize onboarding processes. Automated communication features are included to deliver updates and ensure accountability across operations.
GuideCX offers GUIDEcx Platform, Email Collaboration Tool, and Project Management Features.
GuideCX has 6 investors. Key investors include Mercato Partners, Meritech Capital, Album VC, Sorenson Capital, and EPIC Ventures.
The website of GuideCX receives about 101 thousand visits a month and ranks #392,839 among all websites worldwide.