About HelpinBox
HelpinBox is a company based in Andheri (India) founded in 2018. It operates as a SaaS and B2B. The company has 69 employees as of March 31, 2023. HelpinBox offers products and services including Ticketing System, Automation Features, Multi-Channel Support, and Helpdesk Management. HelpinBox operates in a competitive market with competitors including Modria, Service, Metasix, Bruviti and Plain, among others.
- Headquarter Andheri, India
- Employees 69 as on 31 Mar, 2023
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Agami Tech Pvt. Ltd.
- Jurisdiction Mumbai, Maharashtra, India
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Annual Revenue
$995.33 K (USD)18.05as on Mar 31, 2023
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Net Profit
$53.92 K (USD)-43.69as on Mar 31, 2023
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EBITDA
$295.37 K (USD)-11.67as on Mar 31, 2023
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Latest Funding Round
Not available
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Investors
Not available
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Employee Count
69
as on Mar 31, 2023
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Products & Services of HelpinBox
HelpinBox offers a comprehensive portfolio of products and services, including Ticketing System, Automation Features, Multi-Channel Support, and Helpdesk Management.
Manages and resolves customer queries through ticketing.
Automates routine support tasks for faster processing.
Handles queries from email, chat, and social media channels.
Organizes and prioritizes help desk enquiries efficiently.
Funding Insights of HelpinBox
Detailed funding history for HelpinBox
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Investments & Acquisitions by HelpinBox
Investment portfolio details for HelpinBox
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Financial Statements - HelpinBox
Detailed financials for HelpinBox
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Helpinbox Comparisons
Peer comparison for HelpinBox
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
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Competitors of HelpinBox
HelpinBox operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Modria, Service, Metasix, Bruviti and Plain, among others.
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Online disputes are resolved through a cloud-based platform.
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Customer issues resolution platform
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Provides omnichannel software for customer support and public sector management.
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AI predictive analytics and complaint management solutions are offered online.
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SaaS platform for complaint management and feedback collection is provided.
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Case management software
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Detailed competitors of HelpinBox
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
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Latest news on Helpinbox
Complete news archive for HelpinBox
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Frequently Asked Questions about HelpinBox
HelpinBox was founded in 2018.
HelpinBox is headquartered in Andheri, India. It is registered at Andheri, Maharashtra, India.
As of Mar 31, 2023, the latest employee count at HelpinBox is 69.
Annual revenue of HelpinBox is $995.33K as on Mar 31, 2023.
Helpinbox.io is a help desk software that streamlines customer queries from channels like email, chat, and social media into one platform. It enables efficient ticket management, prioritization, and resolution for businesses. The software includes features for agent and customer management, reporting, and security. Based in India with offices in Mumbai, Surat, and Gurugram, it serves various sectors including e-commerce, telecom, and healthcare.
HelpinBox offers Ticketing System, Automation Features, Multi-Channel Support, and Helpdesk Management.