About HelpinBox
HelpinBox is a Technology company based in Andheri (India) founded in 2018. It provides help desk software with ticketing, automation, and multi-channel support for businesses. It operates on a SaaS and B2B model. The company has 69 employees. Its Indian entity Agami Tech Private Limited reported revenue of ₹12.18 Cr. HelpinBox offers products and services including Ticketing System, Automation Features, Multi-Channel Support, and Helpdesk Management. Its focus areas include E-commerce, Customer Service Tech, Support Platforms and Customer Support.
Company details
Helpinbox.io is a help desk software that streamlines customer queries from channels like email, chat, and social media into one platform. It enables efficient ticket management, prioritization, and resolution for businesses. The software includes features for agent and customer management, reporting, and security. Based in India with offices in Mumbai, Surat, and Gurugram, it serves various sectors including e-commerce, telecom, and healthcare.
- Headquarters Andheri, India
- Employees 69
- SectorsTechnology
- Email••••••••
- Website helpinbox.io
- Social LinkedIn X Facebook
- Legal Name Agami Tech Pvt. Ltd.
- Date of Incorporation 03 Dec, 2014
- Jurisdiction Mumbai, Maharashtra, India
- Annual Revenue₹12.18 Cr
FY 2025 · +24% YoY
- Net Profit₹16.3 Lakh
FY 2025 · 1% margin
- EBITDA₹1.73 Cr
FY 2025 · 14% margin
- Employee Count69
Associated legal entities of HelpinBox
HelpinBox operates through Agami Tech Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Agami Tech Private Limited CIN U72900MH2014PTC259929 | Active | 03 Dec 2014 | Mumbai, Maharashtra | ₹12.2 Cr | 69 | 4 | View details |
Products & Services of HelpinBox
HelpinBox offers a comprehensive portfolio of products and services, including Ticketing System, Automation Features, Multi-Channel Support, and Helpdesk Management.
Manages and resolves customer queries through ticketing.
Automates routine support tasks for faster processing.
Handles queries from email, chat, and social media channels.
Organizes and prioritizes help desk enquiries efficiently.
Board of directors of Agami Tech Private Limited (HelpinBox)
Agami Tech Private Limited is the primary company behind HelpinBox. The board of Agami Tech Private Limited currently have 4 directors; the longest-serving is Digish Shah, appointed in 2014. 4 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Digish Shah DIN 07015392 | Managing Director | 03 Dec 2014 | 11 yrs 10 mo | Agami Tech Private Limited |
| Jyoti Digish Shah DIN 07015434 | Whole-time director | 03 Dec 2014 | 11 yrs 10 mo | Agami Tech Private Limited |
| Tarakkumar Akshaybhai Desai DIN 07507288 | Whole-time director | 29 Oct 2016 | 9 yrs 11 mo | Agami Tech Private Limited |
| Vipin Kumar Jethi DIN 02057967 | Whole-time director | 02 Jan 2018 | 8 yrs 9 mo | Agami Tech Private Limited |
Financials of HelpinBox
Figures of Agami Tech Private Limited, the primary company behind HelpinBox, for FY 2025. Revenue was ₹12.18 Cr (+24% year on year). Net profit was ₹16.3 Lakh (1% margin). EBITDA was ₹1.73 Cr (14% margin). Revenue has grown at a compounded annual rate of +20% over three years and +31% over five years.
- ₹12.18 CrRevenue · FY 2025 · +24% YoY
- ₹16.3 LakhNet profit · 1% margin
- ₹1.73 CrEBITDA · 14% margin
- ₹5 LakhPaid-up capital
- 69Employees (provident fund records)
- +20%Revenue CAGR, 3 years
- +31%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Agami Tech Private Limited are on its company page.
Detailed financial statements for HelpinBox
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- Financial ratios
- Five-year trends
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Frequently Asked Questions about HelpinBox
HelpinBox was founded in 2018.
HelpinBox is headquartered in Andheri, India. It is registered at Andheri, Maharashtra, India.
HelpinBox has 69 employees.
The primary company behind HelpinBox, Agami Tech Private Limited, reported revenue of ₹12.18 Cr for FY 2025, up 24% year on year.
Helpinbox.io is a help desk software that streamlines customer queries from channels like email, chat, and social media into one platform. It enables efficient ticket management, prioritization, and resolution for businesses. The software includes features for agent and customer management, reporting, and security. Based in India with offices in Mumbai, Surat, and Gurugram, it serves various sectors including e-commerce, telecom, and healthcare.
HelpinBox offers Ticketing System, Automation Features, Multi-Channel Support, and Helpdesk Management.
HelpinBox operates through Agami Tech Private Limited.
The legal entities of HelpinBox currently have 4 directors, including Vipin Kumar Jethi, Digish Shah, Jyoti Digish Shah and others.