About Infoset
Infoset is a Technology company based in Kartal (Turkey) founded in 2019 by Sercan Düzçay and Samed Düzçay, and was acquired by BTCTurk in March 2023. It operates as a provider of suite solution for businesses. Infoset offers products and services including Cloud Call Center, Smart Live Chat, Customer Support, and Sales Management. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its legal entity is Infoset, Inc. Its competitors include Twilio, Genesys, Freshworks, Dialpad and Sprinklr and 4 more; 9 of its 9 listed competitors have raised funding.
Company details
Infoset was founded in 2019 in Kartal, Turkey, as a provider of integrated software solutions in the customer service and sales sector. Cloud-based call center tools, omnichannel support systems, marketing platforms, and customer management features are offered. All support channels, including email, phone, chat, and desk, along with sales pipelines, are managed through a centralized dashboard with drag-and-drop Kanban views. Operations focus on streamlining business communications and workflows.
- Headquarters Kartal, Turkey
- Founders Sercan Düzçay, Samed Düzçay
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website infoset.app
- Social LinkedIn X Facebook
- Acquired by BTCTurk (Mar 2023)
- Legal Name Infoset, Inc.
Products & Services of Infoset
Infoset offers a comprehensive portfolio of products and services, including Cloud Call Center, Smart Live Chat, Customer Support, and Sales Management.
System for managing calls with IVR and routing features.
No-code tool for live chat and chatbot interactions.
All-in-one dashboard for email, chat, and social media handling.
Drag-and-drop pipelines for tracking sales and tasks.
Apps and channels of Infoset
Infoset publishes 2 mobile apps with over 500 downloads.
Funding Insights of Infoset
- Total Rounds 1
All 1 funding rounds of Infoset with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Feb 2020 | – | Seed | – | – | – |
1 investors in total: 1 institutional.
Investors in Infoset
Infoset has secured backing from 1 investor. Prominent investors backing the company include BTCTurk.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Platform for buying, selling Bitcoin and managing digital investments online. | 2013 | btcturk.com | Istanbul, Turkey |
Investor details for Infoset
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Infoset
6 people are tracked at Infoset (3 in leadership, 3 in team).
| Name | Role | Group |
|---|---|---|
Sercan Düzçay | Co-Founder | Leadership |
Samed Düzçay | Co-Founder | Leadership |
Suat Akdumanlar | General Manager | Leadership |
Antoine Tétart | Startup Manager - Laval Mayenne Technopole | Team |
Vincent Ledauphin | Manager - Espacéo | Team |
Matthieu Garnier | Manager - L'orange Bleue | Team |
Complete people profiles for Infoset
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Infoset
3 dated milestones of Infoset across 4 years, from founding to its latest funding, stage changes and deals.
- Founded Infoset is founded.
- Funding First funding round.
- Exit Acquired by BTCTurk.
Competitors of Infoset
Infoset has 9 listed competitors in our database, 9 of them funded. They include Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $644.57M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of Infoset
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Infoset
The website of Infoset (infoset.app) receives about 9.7K visits a month.
- Monthly visits9.7K
▲ 51.8% vs previous month
Websites whose visitors overlap most with Infoset. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
jivochat.com.tr | jivochat.com.tr | 100% | – | #2,453,277 | – |
verimor.com.tr | verimor.com.tr | 85% | – | #221,863 | – |
| google.com | 72% | 85.8B | #1 | View details | |
kobikom.com.tr | kobikom.com.tr | 70% | – | #2,595,864 | – |
bulutsantralim.com | bulutsantralim.com | 69% | – | – | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 21 similar websites and full traffic analytics for Infoset
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 21 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Sales Force Automation
10 companies that operate in the same segment as Infoset (Sales Force Automation), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of AI-powered customer relationship management software | 2005 | Cambridge, Massachusetts, United States | USD 100.7 M | USD 3.13 B | 8,250 | |
Contact databases and sales intelligence are supplied to businesses. | 2000 | Vancouver, Washington, United States | USD 32 M | USD 1.25 B | 3,510 | |
Sales prospecting and engagement tools are offered to enterprises. | 2011 | Atlanta, Georgia, United States | USD 246.48 M | – | 1,121 | |
Cloud-based CRM and collaboration solutions are provided for enterprises. | 1999 | San Francisco, California, United States | USD 52 M | USD 37.9 B | 76,450 | |
Cloud and AI-based electronic signatures and contract management are provided. | 2003 | San Francisco, California, United States | USD 520 M | USD 3.22 B | 6,840 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-powered CRM for marketing and sales management is provided. | 1996 | Chennai, Tamil Nadu, India | – | USD 1.6 B | 17,856 | |
Lead management platform with analytics and engagement tools is provided. | 2015 | San Francisco, California, United States | USD 250.42 M | – | 928 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
Business card management software for enterprises | 2007 | Tokyo, Tokyo, Japan | USD 118.47 M | USD 337.55 M | 2,230 |
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Related news about Infoset
Complete news archive for Infoset
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
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Frequently Asked Questions about Infoset
Infoset was founded in 2019 and raised its 1st funding round 1 year after it was founded.
Infoset is headquartered in Kartal, Turkey. It is registered at Kartal, Istanbul, Turkey.
Infoset was founded in 2019 in Kartal, Turkey, as a provider of integrated software solutions in the customer service and sales sector. Cloud-based call center tools, omnichannel support systems, marketing platforms, and customer management features are offered. All support channels, including email, phone, chat, and desk, along with sales pipelines, are managed through a centralized dashboard with drag-and-drop Kanban views. Operations focus on streamlining business communications and workflows.
Infoset's top competitors include Twilio, Genesys and Freshworks.
Infoset offers Cloud Call Center, Smart Live Chat, Customer Support, and Sales Management.
Infoset has 1 investor. Key investors include BTCTurk.
Infoset operates through Infoset, Inc..
Yes. Infoset was acquired by BTCTurk in March 2023.
Yes. Infoset publishes Infoset and 1 more app, with over 500 downloads.