About Jivochat
Jivochat is a company based in Moscow (Russia) founded in 2012 was acquired by Sberbank in June 2021.. Jivochat has completed 1 acquisition, including Moxchat. Jivochat offers products and services including Live Chat for Websites, Live Chat for Mobile App, Chatbots, WhatsApp Business Integration, and AI Agent. Jivochat operates in a competitive market with competitors including Sensely, TouchCommerce, Guuru, Espressive and Zopim, among others.
- Headquarter Moscow, Russia
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Llc Tecnology Distribution Ltda
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Products & Services of Jivochat
Jivochat offers a comprehensive portfolio of products and services, including Live Chat for Websites, Live Chat for Mobile App, Chatbots, WhatsApp Business Integration, and AI Agent. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Tool for real-time customer communication on websites.
Platform for engaging users through mobile applications.
Automated responses for frequently asked questions.
Connects businesses with customers via WhatsApp.
AI-driven support for handling complex queries.
Funding Insights of Jivochat
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Jivochat
Jivochat has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Sberbank. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Commercial banking services are provided by Sberbank in Russia.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Jivochat
Jivochat has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Moxchat. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Digital chat services are provided by Moxchat in Sweden.
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2015 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Jivochat
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Jivochat Comparisons
Competitors of Jivochat
Jivochat operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sensely, TouchCommerce, Guuru, Espressive and Zopim, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Conversational AI platforms are developed for enterprise healthcare and insurance.
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Online interaction optimization
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The community advice lets brands connect shoppers with loyal customers via online touchpoints
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AI-based chatbot is provided for virtual employee assistance.
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Live chat support software
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AI-assisted customer service and marketing are delivered to banking.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Jivochat
When was Jivochat founded?
Jivochat was founded in 2012.
Where is Jivochat located?
Jivochat is headquartered in Moscow, Russia.
What does Jivochat do?
Jivochat was established in 2012 in Moscow, Russia, as an omni-channel communication platform within the business software sector. Sales and customer retention are managed through integrations with live chat, social media, messengers, and phone calls. Desktop and mobile applications are supported for team access and operations. The platform enables connections between businesses and customers across multiple channels.
Who are the top competitors of Jivochat?
Jivochat's top competitors include TouchCommerce, Sensely and Agent IQ.
What products or services does Jivochat offer?
Jivochat offers Live Chat for Websites, Live Chat for Mobile App, Chatbots, WhatsApp Business Integration, and AI Agent.
How many acquisitions has Jivochat made?
Jivochat has made 1 acquisition, including Moxchat.
Who are Jivochat's investors?
Jivochat has 1 investor. Key investors include Sberbank.