About Kapdesk
Kapdesk is a Technology company based in Bengaluru (India) founded in 2014. It operates as a functions as an omnichannel helpdesk software for efficient customer support. It operates on a B2B model. Its website kapdesk.com draws about 15 thousand monthly visits. Its Indian entity Adjetter Media Network Private Limited reported revenue of ₹52.06 Cr. Its focus areas include Software Services, Customer Support and Helpdesk Software. Similar companies include Twilio, Genesys, Freshworks, Dialpad and Sprinklr and 4 more; 9 of its 9 listed similar companies have raised funding.
Company details
Kapdesk, based in Bengaluru, focuses on leveraging cutting-edge technology, software services, providing customer support, and helpdesk software. Functions as an omnichannel helpdesk software for efficient customer support. The company prioritizes operational excellence, innovation, and customer-centric approaches for success. It continues to evolve, meeting industry challenges with strategic approaches.
- Headquarters Bengaluru, India
- SectorsTechnology
- Website kapdesk.com
- Social X Facebook
- Legal Name Adjetter Media Network Private Limited
- Date of Incorporation 11 Feb, 2011
- Jurisdiction Bangalore, Karnataka, India
- Annual Revenue₹52.06 Cr
FY 2025 · +24% YoY
- Net Loss-₹26.91 Cr
FY 2025 · -52% margin
- EBITDA-₹25.28 Cr
FY 2025 · -49% margin
Associated legal entities of Kapdesk
Kapdesk operates through Adjetter Media Network Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Adjetter Media Network Private Limited CIN U74900KA2011PTC057050 | Active | 11 Feb 2011 | Bangalore, Karnataka | ₹52.1 Cr | 325 | 5 | View details |
Board of directors of Adjetter Media Network Private Limited (Kapdesk)
Adjetter Media Network Private Limited is the primary company behind Kapdesk. The board of Adjetter Media Network Private Limited currently have 4 directors; the longest-serving is Vikas Sat Narayan Garg, appointed in 2011. 1 earlier director has ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Vikas Sat Narayan Garg DIN 03397931 | Director | 11 Feb 2011 | 15 yrs 8 mo | Adjetter Media Network Private Limited |
| Sheshgiri Kamath DIN 03416427 | Director | 11 Feb 2011 | 15 yrs 8 mo | Adjetter Media Network Private Limited |
| Shivani Bhasin Sachdeva DIN 00590500 | Nominee Director | 15 Dec 2023 | 2 yrs 10 mo | Adjetter Media Network Private Limited |
| Shailesh Sharad Kekre DIN 07679583 | Nominee Director | 08 Aug 2025 | 1 yr 2 mo | Adjetter Media Network Private Limited |
Financials of Kapdesk
Figures of Adjetter Media Network Private Limited, the primary company behind Kapdesk, for FY 2025. Revenue was ₹52.06 Cr (+24% year on year). Net loss was -₹26.91 Cr (-52% margin). EBITDA was -₹25.28 Cr (-49% margin). Revenue has grown at a compounded annual rate of +35% over three years and +32% over five years.
- ₹52.06 CrRevenue · FY 2025 · +24% YoY
- -₹26.91 CrNet loss · -52% margin
- -₹25.28 CrEBITDA · -49% margin
- ₹2 LakhPaid-up capital
- 325Employees (provident fund records)
- +35%Revenue CAGR, 3 years
- +32%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Adjetter Media Network Private Limited are on its company page.
Detailed financial statements for Kapdesk
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Similar companies to Kapdesk
Kapdesk has 9 listed similar companies in our database, 9 of them funded. They include Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $644.57M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed similar companies of Kapdesk
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Kapdesk
The website of Kapdesk (kapdesk.com) receives about 15.3K visits a month.
- Monthly visits15.3K
▼ 37.9% vs previous month
Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as Kapdesk (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Kapdesk
Kapdesk was founded in 2014.
Kapdesk is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
The primary company behind Kapdesk, Adjetter Media Network Private Limited, reported revenue of ₹52.06 Cr for FY 2025, up 24% year on year.
Kapdesk, based in Bengaluru, focuses on leveraging cutting-edge technology, software services, providing customer support, and helpdesk software. Functions as an omnichannel helpdesk software for efficient customer support. The company prioritizes operational excellence, innovation, and customer-centric approaches for success. It continues to evolve, meeting industry challenges with strategic approaches.
Kapdesk's top competitors include Twilio, Genesys and Freshworks.
Kapdesk operates through Adjetter Media Network Private Limited.
The legal entities of Kapdesk currently have 5 directors, including Vikas Sat Narayan Garg, Sheshgiri Kamath, Shailesh Sharad Kekre and others.