About LeadDesk
LeadDesk is a company based in Helsinki (Finland) founded in 2010.. LeadDesk has raised $6.22 million across 1 funding round from investors including Dawn Capital and Tesi. The company has 195 employees as of December 31, 2024. LeadDesk has completed 6 acquisitions, including Capricode Systems, EDialog24 and GetJenny. LeadDesk offers products and services including LeadDesk for Outreach, LeadDesk for Customer Service, and LeadDesk AI Chatbot. LeadDesk operates in a competitive market with competitors including Gupshup, LivePerson, [24]7.ai, Drift and Qualified, among others.
- Headquarter Helsinki, Finland
- Employees 195 as on 31 Dec, 2024
- Stage Public
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
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- Legal Name Leaddesk Oyj
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Annual Revenue
$32.82 M (USD)7.6as on Dec 31, 2024
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Net Profit
$577.64 K (USD)133.1as on Dec 31, 2024
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EBITDA
$4.9 M (USD)22.96as on Dec 31, 2024
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Total Equity Funding
$6.22 M (USD)
in 1 rounds
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Latest Funding Round
$6.22 M (USD), Series A
Feb 27, 2015
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Investors
Dawn Capital
& 1 more
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Employee Count
195
as on Dec 31, 2024
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Investments & Acquisitions
Capricode Systems
& 5 more
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IPO & Listings of LeadDesk
LeadDesk is a publicly listed company on the OMXHEX with ticker symbol LEADD in Finland, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
Products & Services of LeadDesk
LeadDesk offers a comprehensive portfolio of products and services, including LeadDesk for Outreach, LeadDesk for Customer Service, and LeadDesk AI Chatbot. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for automatic dialing and sales campaigns
Omnichannel system for managing inquiries and interactions
Tool for handling customer queries via automated responses
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Funding Insights of LeadDesk
LeadDesk has successfully raised a total of $6.22M through 1 strategic funding round. The most recent funding activity was a Series A round of $6.22 million completed in February 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Series A — $6.2M
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First Round
First Round
(27 Feb 2015)
- Investors Count 2
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Feb, 2015 | Amount | Series A - LeadDesk | Valuation | Dawn Capital |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in LeadDesk
LeadDesk has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Dawn Capital and Tesi. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Dawn Capital is focused on investing in European software startups.
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Founded Year | Domain | Location | |
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Private equity investment firm
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by LeadDesk
LeadDesk has strategically engaged in corporate development activities, having acquired 6 companies. Notable acquisitions include Capricode Systems, EDialog24 and GetJenny. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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An AI-based conversational chatbot is provided for customer service inquiries.
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2016 | ||||
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Cloud-based contact center solutions are provided for business customer interactions.
|
2006 | ||||
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Customer communication channels are consolidated into unified platforms for businesses.
|
2003 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
|
2017 | ||||
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Bionic investment advisor platform
|
2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - LeadDesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Leaddesk Comparisons
Competitors of LeadDesk
LeadDesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Gupshup, LivePerson, [24]7.ai, Drift and Qualified, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| domain | founded_year | HQ Location |
Conversational AI platform is provided for digital customer experiences.
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| domain | founded_year | HQ Location |
AI-powered platforms and services for customer experience management are provided.
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| domain | founded_year | HQ Location |
Solutions for energy trading and tracking are provided by Drift.
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| domain | founded_year | HQ Location |
AI-driven marketing solutions are provided for pipeline generation.
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![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Leaddesk
Frequently Asked Questions about LeadDesk
When was LeadDesk founded?
LeadDesk was founded in 2010 and raised its 1st funding round 5 years after it was founded.
Where is LeadDesk located?
LeadDesk is headquartered in Helsinki, Finland.
Is LeadDesk a funded company?
LeadDesk is a funded company, having raised a total of $6.22M across 1 funding round to date. The company's 1st funding round was a Series A of $6.22M, raised on Feb 27, 2015.
How many employees does LeadDesk have?
As of Dec 31, 2024, the latest employee count at LeadDesk is 195.
What is the annual revenue of LeadDesk?
Annual revenue of LeadDesk is $32.82M as on Dec 31, 2024.
What does LeadDesk do?
LeadDesk is a web based sales automation solution for calling activities for sales, service, research, and appointment setting. Major services include LeadDesk software for agents and admins, LeadDesk contacts for integrated lists, and LeadDesk channel for advanced multisite monitoring and reporting. It provides mobile software applications. It offers a subscription based pricing policy. Its major clients are Amnesty International, Viasat, Intrum Justitia, and Manpower Group.
Who are the top competitors of LeadDesk?
LeadDesk's top competitors include LivePerson, Gupshup and Qualified.
What products or services does LeadDesk offer?
LeadDesk offers LeadDesk for Outreach, LeadDesk for Customer Service, and LeadDesk AI Chatbot.
Is LeadDesk publicly traded?
Yes, LeadDesk is publicly traded on OMXHEX under the ticker symbol LEADD.
How many acquisitions has LeadDesk made?
LeadDesk has made 6 acquisitions, including Capricode Systems, EDialog24, and GetJenny.
Who are LeadDesk's investors?
LeadDesk has 2 investors. Key investors include Dawn Capital, and Tesi.
What is LeadDesk's ticker symbol?
The ticker symbol of LeadDesk is LEADD on OMXHEX.
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