About LeadDesk
LeadDesk is a company based in Helsinki (Finland) founded in 2010. LeadDesk has raised $6.22 million across 1 funding round from investors including Dawn Capital and Tesi. The company has 195 employees as of December 31, 2024. LeadDesk has completed 7 acquisitions, including Capricode Systems, EDialog24 and Fluentic. LeadDesk offers products and services including LeadDesk for Outreach, LeadDesk for Customer Service, and LeadDesk AI Chatbot. LeadDesk operates in a competitive market with competitors including Gupshup, LivePerson, [24]7.ai, Drift and Qualified, among others.
- Headquarter Helsinki, Finland
- Employees 195 as on 31 Dec, 2024
- Stage Public
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Sectors
Technology
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Phone
Locked
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Website
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Social
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- Legal Name Leaddesk Oyj
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Annual Revenue
$32.82 M (USD)7.6as on Dec 31, 2024
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Net Profit
$577.64 K (USD)0as on Dec 31, 2024
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EBITDA
$4.9 M (USD)22.96as on Dec 31, 2024
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Total Equity Funding
$6.22 M (USD)
in 1 rounds
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Latest Funding Round
$6.22 M (USD), Series A
Feb 27, 2015
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Investors
Dawn Capital
& 1 more
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Employee Count
195
as on Dec 31, 2024
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Investments & Acquisitions
Capricode Systems
& 6 more
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IPO & Listings of LeadDesk
LeadDesk is a publicly listed company on the OMXHEX with ticker symbol LEADD in Finland, operating in the Technology services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.
Products & Services of LeadDesk
LeadDesk offers a comprehensive portfolio of products and services, including LeadDesk for Outreach, LeadDesk for Customer Service, and LeadDesk AI Chatbot.
Platform for automatic dialing and sales campaigns
Omnichannel system for managing inquiries and interactions
Tool for handling customer queries via automated responses
People of LeadDesk
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Funding Insights of LeadDesk
LeadDesk has successfully raised a total of $6.22M through 1 strategic funding round. The most recent funding activity was a Series A round of $6.22 million completed in February 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in LeadDesk
LeadDesk has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Dawn Capital and Tesi.
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Dawn Capital is focused on investing in European software startups.
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Private equity investment firm
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Investor details for LeadDesk
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Investments & Acquisitions by LeadDesk
LeadDesk has strategically engaged in corporate development activities, having acquired 7 companies. Notable acquisitions include Capricode Systems, EDialog24 and Fluentic.
Investment portfolio details for LeadDesk
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- Transaction dates
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Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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An AI-based conversational chatbot is provided for customer service inquiries.
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Cloud-based contact center solutions are provided for business customer interactions.
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Customer communication channels are consolidated into unified platforms for businesses.
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Locked | Locked | 2003 | Locked |
Complete acquisition details for LeadDesk
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Financial Statements - LeadDesk
Detailed financials for LeadDesk
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Leaddesk Comparisons
Peer comparison for LeadDesk
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Competitors of LeadDesk
LeadDesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Gupshup, LivePerson, [24]7.ai, Drift and Qualified, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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AI-powered platforms and services for customer experience management are provided.
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Solutions for energy trading and tracking are provided by Drift.
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AI-driven marketing solutions are provided for pipeline generation.
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![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of LeadDesk
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Latest news on Leaddesk
Complete news archive for LeadDesk
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- Full article archive
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Frequently Asked Questions about LeadDesk
LeadDesk was founded in 2010 and raised its 1st funding round 5 years after it was founded.
LeadDesk is headquartered in Helsinki, Finland.
LeadDesk is a funded company, having raised a total of $6.22M across 1 funding round to date.
As of Dec 31, 2024, the latest employee count at LeadDesk is 195.
Annual revenue of LeadDesk is $32.82M as on Dec 31, 2024.
LeadDesk is a web based sales automation solution for calling activities for sales, service, research, and appointment setting. Major services include LeadDesk software for agents and admins, LeadDesk contacts for integrated lists, and LeadDesk channel for advanced multisite monitoring and reporting. It provides mobile software applications. It offers a subscription based pricing policy. Its major clients are Amnesty International, Viasat, Intrum Justitia, and Manpower Group.
LeadDesk's top competitors include LivePerson, Gupshup and Qualified.
LeadDesk offers LeadDesk for Outreach, LeadDesk for Customer Service, and LeadDesk AI Chatbot.
Yes, LeadDesk is publicly traded on OMXHEX under the ticker symbol LEADD.
LeadDesk has made 7 acquisitions, including Capricode Systems, EDialog24, and Fluentic.
LeadDesk has 2 investors. Key investors include Dawn Capital, and Tesi.
The ticker symbol of LeadDesk is LEADD on OMXHEX.