About Majorel
Majorel is a Business Services company based in Luxembourg (Luxembourg) founded in 2019, and was acquired by TP in November 2023. Customer experience services are provided by Majorel to global clients. The company has 1,888 employees. Majorel has completed 4 acquisitions, including Findasense, IST Networks and Mayen. Its chief executive, as recorded, is Thomas Mackenbrock. Its website majorel.com draws about 41 thousand monthly visits. Its Indian entity Majorel India Private Limited reported revenue of ₹213 Cr. Majorel offers products and services including Customer Journey Digitalization, Client Conquest Solutions, and Relationship Enrichment Services. Its focus areas include Customer Experience Services and Diversified.
Company details
Majorel was established in 2019 and is headquartered in Luxembourg, Luxembourg. Customer experience services, including support and engagement solutions, are delivered by the company to businesses in multiple sectors. Operations are managed from the Luxembourg base, with a focus on efficient client interactions. Leadership is handled by CEO Thomas Mackenbrock, and the companys online presence is maintained through majorel.com.
- Headquarters Luxembourg, Luxembourg
- Employees 1,888
- Stage Acquired
- SectorsBusiness Services
- Email••••••••
- Website fr.majorel.com
- Social LinkedIn X YouTube
- Acquired by TP (Nov 2023)
- Legal Name Majorel India Private Limited
- Date of Incorporation 31 Mar, 2000
- Jurisdiction Mumbai, Maharashtra, India
- Indian entity revenue₹213 Cr
FY 2025 · -6% YoY
- Indian entity net profit₹46.30 Cr
FY 2025 · 22% margin
- Indian entity EBITDA₹72.02 Cr
FY 2025 · 34% margin
- Investors
- Employee Count1,888
- Investments & AcquisitionsFindasense
& 3 more
- Acquired byTP
(Nov 2023)
Associated legal entities of Majorel
Majorel operates through Majorel India Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Majorel India Private Limited CIN U72900MH2000PTC437799 | Active | 31 Mar 2000 | Mumbai, Maharashtra | ₹213 Cr | 1,888 | 5 | View details |
Products & Services of Majorel
Majorel offers a comprehensive portfolio of products and services, including Customer Journey Digitalization, Client Conquest Solutions, and Relationship Enrichment Services.
Platform for optimizing and digitalizing customer interactions across channels.
Tools to help businesses acquire and engage new customers effectively.
Services for enhancing client loyalty and interaction experiences.
Apps and channels of Majorel
its YouTube channel Majorel has 1.88K subscribers and 30 videos.
Videos from Majorel
The most watched videos on Majorel's YouTube channel, Majorel (1.88K subscribers). Click a video to play it here.
More on Majorel .
Investors in Majorel
Majorel has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include TP.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
TP is recognized for providing digital business and customer experience solutions. | tp.com |
Investor details for Majorel
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Board of directors of Majorel India Private Limited (Majorel)
Majorel India Private Limited is the primary company behind Majorel. The board of Majorel India Private Limited currently have 5 directors; the longest-serving is Anirudh Monga, appointed in 2021. 10 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Anirudh Monga DIN 09037777 | Director | 28 Jan 2021 | 5 yrs 9 mo | Majorel India Private Limited |
| Teri Elaine Obrien Ratto DIN 10235471 | Director | 25 Jan 2024 | 2 yrs 9 mo | Majorel India Private Limited |
| Vinod Mehta DIN 08634511 | Director | 25 Jan 2024 | 2 yrs 9 mo | Majorel India Private Limited |
| Brahmananda Yeshwant Sanil DIN 09605510 | Director | 25 Jan 2024 | 2 yrs 9 mo | Majorel India Private Limited |
| Meemathu Vadakethil Viswanath Prasanth DIN 10471992 | Director | 25 Jan 2024 | 2 yrs 9 mo | Majorel India Private Limited |
People of Majorel
13 people are tracked at Majorel (9 in leadership, 4 in team); the tracked headcount is 1,888.
| Name | Role | Group |
|---|---|---|
Thomas Mackenbrock | CEO | Leadership |
Kevin Xu | Segment CEO, CEA | Leadership |
Dominique Decaestecker | Segment CEO, EASA | Leadership |
Iñigo Arribalzaga | CEO, Iberia, Italy & Latin America | Leadership |
Marcos Gallego | CEO, France, West Africa & Benelux | Leadership |
Klaus-Peter Bergmann | CEO, Germany | Leadership |
Lotfi Kabbaj | Vice President Finance Transformation | Leadership |
Simon Wieschemann | Vice President (vp) Global Accounts | Leadership |
Otmane Serraj | Chief Financial & Shared Services Officer | Leadership |
Leslie Joy Barberan | Payroll Manager | Team |
Vera Gomes | Senior Financial Controller | Team |
Bille Manguera | Senior Finance Manager | Team |
Kelly Thomson | Senior Manager Strategic Sourcing | Team |
Complete people profiles for Majorel
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Financials of Majorel
Figures of Majorel India Private Limited, the primary company behind Majorel, for FY 2025. Revenue was ₹213 Cr (-6% year on year). Net profit was ₹46.30 Cr (22% margin). EBITDA was ₹72.02 Cr (34% margin). Revenue has grown at a compounded annual rate of +4% over three years and +11% over five years.
- ₹213 CrRevenue · FY 2025 · -6% YoY
- ₹46.30 CrNet profit · 22% margin
- ₹72.02 CrEBITDA · 34% margin
- ₹2.99 CrPaid-up capital
- 1,888Employees (provident fund records)
- +4%Revenue CAGR, 3 years
- +11%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Majorel India Private Limited are on its company page.
Detailed financial statements for Majorel
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Investments & Acquisitions by Majorel
Majorel has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Findasense, IST Networks and Mayen.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Provider of talent assessment and development solutions | findasense.com | Madrid, Spain | 2007 | Sep 2022 | •••• | |
Natural language and call steering solutions | istnetworks.com | Manama, Bahrain | 2002 | Mar 2022 | •••• | |
Marketing, branding, and data management services are provided. | mayen.com | Sisli, Turkey | 2004 | Nov 2021 | •••• | |
Strategy management consulting services are provided by Junokai. | junokai.de | Berlin, Germany | 2013 | Jun 2021 | •••• |
Complete acquisition details for Majorel
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Timeline of Majorel
7 dated milestones of Majorel across 4 years, from founding to its latest funding, stage changes and deals.
- Founded Majorel is founded.
- Acquisition Acquires junokai.
- IPO Lists on the stock exchange (IPO).
- Acquisition Acquires Mayen.
- Acquisition Acquires IST Networks.
- Acquisition Acquires Findasense.
- Exit Acquired by TP.
Web traffic of Majorel
The website of Majorel (majorel.com) receives about 40.7K visits a month.
- Monthly visits40.7K
▲ 83.8% vs previous month
Websites whose visitors overlap most with Majorel. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| nearcasashore.com | 100% | #1,228,871 | View details | ||
majoreljobs.com | majoreljobs.com | 98% | – | ||
| novojob.com | 94% | 80.1K | #437,245 | View details | |
projectgrowthmarketing.com | projectgrowthmarketing.com | 87% | – | ||
| moncallcenter.ma | 85% | #106,688 | View details | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 10 similar websites and full traffic analytics for Majorel
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Related news about Majorel
Complete news archive for Majorel
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Frequently Asked Questions about Majorel
Majorel was founded in 2019.
Majorel is headquartered in Luxembourg, Luxembourg.
Thomas Mackenbrock is the CEO of Majorel, as recorded in our data.
Majorel has 1,888 employees.
The primary company behind Majorel, Majorel India Private Limited, reported revenue of ₹213 Cr for FY 2025, down 6% year on year.
Majorel was established in 2019 and is headquartered in Luxembourg, Luxembourg. Customer experience services, including support and engagement solutions, are delivered by the company to businesses in multiple sectors. Operations are managed from the Luxembourg base, with a focus on efficient client interactions. Leadership is handled by CEO Thomas Mackenbrock, and the companys online presence is maintained through majorel.com.
Majorel offers Customer Journey Digitalization, Client Conquest Solutions, and Relationship Enrichment Services.
Majorel has made 4 acquisitions, including Findasense, IST Networks, and Mayen.
Majorel has 1 investor. Key investors include TP.
Majorel operates through Majorel India Private Limited.
Yes. Majorel was acquired by TP in November 2023.
The legal entities of Majorel currently have 5 directors, including Teri Elaine Obrien Ratto, Vinod Mehta, Anirudh Monga and others.