Majorel

Luxembourg, Luxembourg Founded: 2019 • Age: 7 yrs Acquired By TP
Customer experience services are provided by Majorel to global clients.
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About Majorel

Majorel is a company based in Luxembourg (Luxembourg) founded in 2019 was acquired by TP in November 2023.. The company has 1,888 employees as of March 30, 2024. Majorel has completed 4 acquisitions, including Findasense, IST Networks and Mayen. Majorel offers products and services including Customer Journey Digitalization, Client Conquest Solutions, and Relationship Enrichment Services.

  • Headquarter Luxembourg, Luxembourg
  • Employees 1888 as on 30 Mar, 2024
  • Stage Public
  • Sectors
    Business Services
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Majorel India Private Limited
  • Date of Incorporation 31 Mar, 2000
  • Jurisdiction Goregaon West, Maharashtra, India
Operational Areas
Business Services → Customer Experience & Marketing Services
Key Metrics
  • Annual Revenue
    $27.01 M (USD)
    18.66
    as on Mar 31, 2023
  • Net Profit
    $4.27 M (USD)
    -14.01
    as on Mar 31, 2023
  • EBITDA
    $5.46 M (USD)
    -10.8
    as on Mar 31, 2023
  • Latest Funding Round
  • Investors
  • Employee Count
    1888

    as on Mar 30, 2024

  • Investments & Acquisitions
    Findasense

    & 3 more

  • Acquired by
    TP

    (Nov 03, 2023)

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Products & Services of Majorel

Majorel offers a comprehensive portfolio of products and services, including Customer Journey Digitalization, Client Conquest Solutions, and Relationship Enrichment Services. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Platform for optimizing and digitalizing customer interactions across channels.

Tools to help businesses acquire and engage new customers effectively.

Services for enhancing client loyalty and interaction experiences.

People of Majorel
Headcount 10000+
Employee Profiles 13
Employee Profiles
People
Kevin Xu
Segment CEO, CEA
People
Thomas Mackenbrock
CEO
People
Dominique Decaestecker
Segment CEO, EASA
People
Iñigo Arribalzaga
CEO, Iberia, Italy & Latin America

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Funding Insights of Majorel

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Majorel

Majorel has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include TP. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Institutional
Investor Description Founded Year Domain Location
TP is recognized for providing digital business and customer experience solutions.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Majorel

Majorel has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Findasense, IST Networks and Mayen. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Strategy management consulting services are provided by Junokai.
2013
Provider of talent assessment and development solutions
2007
Marketing, branding, and data management services are provided.
2004
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Majorel

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Majorel Comparisons

Employees
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Competitors of Majorel

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Majorel

Frequently Asked Questions about Majorel

When was Majorel founded?

Majorel was founded in 2019.

Where is Majorel located?

Majorel is headquartered in Luxembourg, Luxembourg.

Who is the current CEO of Majorel?

Thomas Mackenbrock is the current CEO of Majorel.

How many employees does Majorel have?

As of Mar 30, 2024, the latest employee count at Majorel is 1,888.

What is the annual revenue of Majorel?

Annual revenue of Majorel is $27.01M as on Mar 31, 2023.

What does Majorel do?

Majorel was established in 2019 and is headquartered in Luxembourg, Luxembourg. Customer experience services, including support and engagement solutions, are delivered by the company to businesses in multiple sectors. Operations are managed from the Luxembourg base, with a focus on efficient client interactions. Leadership is handled by CEO Thomas Mackenbrock, and the companys online presence is maintained through majorel.com.

What products or services does Majorel offer?

Majorel offers Customer Journey Digitalization, Client Conquest Solutions, and Relationship Enrichment Services.

How many acquisitions has Majorel made?

Majorel has made 4 acquisitions, including Findasense, IST Networks, and Mayen.

Who are Majorel's investors?

Majorel has 1 investor. Key investors include TP.

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