About IST Networks
IST Networks is a company based in Manama (Bahrain) founded in 2002 was acquired by Majorel in March 2022.. IST Networks offers products and services including Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and Nūn Live. IST Networks operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter Manama, Bahrain
-
Sectors
Technology
-
Phone
*********
-
Website
*********
-
Social
*********
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of IST Networks
IST Networks offers a comprehensive portfolio of products and services, including Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and Nūn Live. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Omnichannel platform for managing customer interactions and journeys.
Cloud-based system for omnichannel customer engagement and analytics.
Tools for monitoring and enhancing agent performance in contact centers.
AI-powered Arabic text-to-speech for improved customer communications.
Unlock access to complete
Funding Insights of IST Networks
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in IST Networks
IST Networks has secured backing from 1 investor. Prominent investors backing the company include Majorel. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Customer experience services are provided by Majorel to global clients.
|
Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
|
Founded Year | Domain | Location | |
|
Startup ecosystems are ignited through strategic investments by Signite Partners.
|
Founded Year | Domain | Location | |
|
Venture capital is directed toward companies in multiple sectors.
|
Founded Year | Domain | Location | |
|
Venture capital is invested in cybersecurity, fintech, and AI startups.
|
Founded Year | Domain | Location |
Investments & Acquisitions by IST Networks
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 |
Financial Statements - IST Networks
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Ist Networks Comparisons
Competitors of IST Networks
IST Networks operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
|
|
| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
|
|
| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
|
|
| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
|
|
| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
|
|
| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
|
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
|
|
| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
|
|
| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
|
|
| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
|
Latest news on Ist Networks
Frequently Asked Questions about IST Networks
When was IST Networks founded?
IST Networks was founded in 2002.
Where is IST Networks located?
IST Networks is headquartered in Manama, Bahrain.
What does IST Networks do?
IST Networks was founded in 2002 and is based in Manama, Bahrain. Operations focus on contact center systems integration within the telecommunications sector. Partnerships are maintained with companies such as Cisco, Avaya, eGain, Genesys, and Nuance. Call steering solutions are delivered via IVR to route callers to self-service applications efficiently. Unified agent desktops, virtual hold features, and workforce optimization tools are also offered.
Who are the top competitors of IST Networks?
IST Networks's top competitors include Twilio, Genesys and Freshworks.
What products or services does IST Networks offer?
IST Networks offers Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and Nūn Live.
Who are IST Networks's investors?
IST Networks has 1 investor. Key investors include Majorel.