About IST Networks
IST Networks is a Technology company based in Manama (Bahrain) founded in 2002, and was acquired by Majorel in March 2022. Natural language and call steering solutions. IST Networks offers products and services including Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and NÅ«n Live. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel.
Company details
IST Networks was founded in 2002 and is based in Manama, Bahrain. Operations focus on contact center systems integration within the telecommunications sector. Partnerships are maintained with companies such as Cisco, Avaya, eGain, Genesys, and Nuance. Call steering solutions are delivered via IVR to route callers to self-service applications efficiently. Unified agent desktops, virtual hold features, and workforce optimization tools are also offered.
Products & Services of IST Networks
IST Networks offers a comprehensive portfolio of products and services, including Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and Nūn Live.
Omnichannel platform for managing customer interactions and journeys.
Cloud-based system for omnichannel customer engagement and analytics.
Tools for monitoring and enhancing agent performance in contact centers.
AI-powered Arabic text-to-speech for improved customer communications.
Apps and channels of IST Networks
its YouTube channel IST Networks has 154 subscribers and 30 videos.
Videos from IST Networks
The most watched videos on IST Networks's YouTube channel, IST Networks (154 subscribers). Click a video to play it here.
More on IST Networks.
Investors in IST Networks
IST Networks has secured backing from 1 investor. Prominent investors backing the company include Majorel.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Customer experience services are provided by Majorel to global clients. | 2019 | majorel.com | Luxembourg, Luxembourg |
Investor details for IST Networks
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People of IST Networks
14 people are tracked at IST Networks (4 in leadership, 10 in team).
| Name | Role | Group |
|---|---|---|
Mohamed Fahmy | CEO | Leadership |
Ahmed Saeed | Sales Director | Leadership |
Wessam Sabry | Finance Director | Leadership |
Norman Liu | Marketing Director | Leadership |
Sherif Fahmy | Marketing Manager | Team |
Ibrahim Moustafa Badr | Sales Manager | Team |
Ahmed Kadry | Regional Sales Manager | Team |
Waleed Salem | Key Account Sales Manager | Team |
Tarek Arafa | Key Account Sales Manager | Team |
Ibrahim Badr | Sales Manager | Team |
Fahri Kircelli | Regional Business Development Manager | GCC / Turkey / Egypt | Team |
Zaid Shaban | Global Telecom Sales Manager | Team |
Yasmin Hassan | Robotics Process Automation Marketing Manager At IST | Team |
Mohamed Hilmy | Country Manager | KSA & Bahrain & Qatar | Artificial Intelligence (ai) | Team |
Complete people profiles for IST Networks
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of IST Networks
2 dated milestones of IST Networks across 20 years, from founding to its latest funding, stage changes and deals.
- Founded IST Networks is founded.
- Exit Acquired by Majorel.
Web traffic of IST Networks
The website of IST Networks (istnetworks.com) receives about 4.7K visits a month.
- Monthly visits4.7K
▼ 14.7% vs previous month
Websites whose visitors overlap most with IST Networks. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| cosmocom.com | 59% | View details | |||
| ist-ag.com | 35% | 24.9K | #830,938 | View details |
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Related news about Ist Networks
Complete news archive for IST Networks
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Frequently Asked Questions about IST Networks
IST Networks was founded in 2002.
IST Networks is headquartered in Manama, Bahrain.
IST Networks was founded in 2002 and is based in Manama, Bahrain. Operations focus on contact center systems integration within the telecommunications sector. Partnerships are maintained with companies such as Cisco, Avaya, eGain, Genesys, and Nuance. Call steering solutions are delivered via IVR to route callers to self-service applications efficiently. Unified agent desktops, virtual hold features, and workforce optimization tools are also offered.
IST Networks offers Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and NÅ«n Live.
IST Networks has 1 investor. Key investors include Majorel.
Yes. IST Networks was acquired by Majorel in March 2022.