About IST Networks
IST Networks is a company based in Manama (Bahrain) founded in 2002 was acquired by Majorel in March 2022. IST Networks offers products and services including Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and Nūn Live. IST Networks operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter Manama, Bahrain
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Products & Services of IST Networks
IST Networks offers a comprehensive portfolio of products and services, including Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and Nūn Live.
Omnichannel platform for managing customer interactions and journeys.
Cloud-based system for omnichannel customer engagement and analytics.
Tools for monitoring and enhancing agent performance in contact centers.
AI-powered Arabic text-to-speech for improved customer communications.
People of IST Networks
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Funding Insights of IST Networks
Detailed funding history for IST Networks
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Investors in IST Networks
IST Networks has secured backing from 1 investor. Prominent investors backing the company include Majorel.
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Customer experience services are provided by Majorel to global clients.
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Investor details for IST Networks
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Investments & Acquisitions by IST Networks
Investment portfolio details for IST Networks
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Financial Statements - IST Networks
Detailed financials for IST Networks
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Ist Networks Comparisons
Peer comparison for IST Networks
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Competitors of IST Networks
IST Networks operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of IST Networks
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Latest news on Ist Networks
Complete news archive for IST Networks
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Frequently Asked Questions about IST Networks
IST Networks was founded in 2002.
IST Networks is headquartered in Manama, Bahrain.
IST Networks was founded in 2002 and is based in Manama, Bahrain. Operations focus on contact center systems integration within the telecommunications sector. Partnerships are maintained with companies such as Cisco, Avaya, eGain, Genesys, and Nuance. Call steering solutions are delivered via IVR to route callers to self-service applications efficiently. Unified agent desktops, virtual hold features, and workforce optimization tools are also offered.
IST Networks's top competitors include Twilio, Genesys and Freshworks.
IST Networks offers Cisco Webex Contact Center, Genesys Cloud CX, Verint WFO, and Nūn Live.
IST Networks has 1 investor. Key investors include Majorel.