Make.Contact

Manchester, United Kingdom Founded: 2016 • Age: 10 yrs Acquired By Focus Group
A customer relationship management platform is provided for businesses.
Annual revenue - Latest available
Total funding - Funding intelligence
Employees - Tracked headcount
Investors 1 Known backers
Products 5 Services tracked
Competitors 10 Brand Intelligence

About Make.Contact

Make.Contact is a company based in Manchester (United Kingdom) founded in 2016 was acquired by Focus Group in November 2024. Make.Contact offers products and services including CX Platform, Unified Comms, Connectivity, Smart AI Chatbot, and Quality Assurance. Make.Contact operates in a competitive market with competitors including RingCentral, Avaya, Vonage, Bandwidth and Route Mobile, among others.

  • Headquarter Manchester, United Kingdom
  • Sectors
    Technology
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  • Legal Name Contact Systems Limited
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
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  • EBITDA
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  • Latest Funding Round
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  • Investors
  • Employee Count
    Not available
  • Acquired by
    Focus Group

    (Nov 15, 2024)

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Products & Services of Make.Contact

Make.Contact offers a comprehensive portfolio of products and services, including CX Platform, Unified Comms, Connectivity, Smart AI Chatbot, and Quality Assurance.

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Primary

Manages omnichannel interactions for improved customer satisfaction

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Facilitates integrated voice and messaging for business connectivity

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Offers scalable telecom solutions for agile business operations

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Provides 24/7 automated support for sales and customer queries

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Evaluates interactions to deliver personalized agent coaching

Funding Insights of Make.Contact

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Detailed funding history for Make.Contact

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Investors in Make.Contact

Make.Contact has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Focus Group.

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Institutional
Investor Description Founded Year Domain Location
Business technology solutions in IT, telecoms, and connectivity are provided.
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Investor details for Make.Contact

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Investments & Acquisitions by Make.Contact

Investments
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Investment portfolio details for Make.Contact

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Financial Statements - Make.Contact

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Detailed financials for Make.Contact

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Make.Contact Comparisons

Make.Contact Primary company
Description
A customer relationship management platform is provided for ...
Location
Manchester, United Kingdom
Founded Year
2016
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Make.Contact

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Competitors of Make.Contact

Make.Contact operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as RingCentral, Avaya, Vonage, Bandwidth and Route Mobile, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based unified communication solutions are offered to diverse sectors.
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Cloud-based unified communication software is delivered for businesses.
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Provider of contact center business communication solutions
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VoIP communication management is facilitated via a cloud-based enterprise platform.
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Cloud-based CPaaS solutions are delivered for customer engagement.
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Real-time communication and conversational AI solutions are provided by Agora.
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Detailed competitors of Make.Contact

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Latest news on Make.Contact

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Complete news archive for Make.Contact

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Frequently Asked Questions about Make.Contact

Make.Contact was founded in 2016.

Make.Contact is headquartered in Manchester, United Kingdom. It is registered at Manchester, Greater Manchester, United Kingdom.

Make.Contact was founded in 2016 and is headquartered in Manchester, United Kingdom. A CRM platform is operated within the technology sector to manage customer interactions. Services are focused on facilitating communication channels and tracking engagements to support relationship building. Operations enable businesses to organize contact data and monitor customer activities across various touchpoints. The solution is tailored for enhancing operational efficiency in customer-facing processes.

Make.Contact's top competitors include Agora, Bandwidth and RingCentral.

Make.Contact offers CX Platform, Unified Comms, Connectivity, Smart AI Chatbot, and Quality Assurance.

Make.Contact has 1 investor. Key investors include Focus Group.

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