About Mayday
Mayday is a company based in Paris (France) founded in 2020 by Hugo Martinez, Benjamin karila, and Damien Popote was acquired by USU in September 2025. It operates as a SaaS (Software-as-a-Service) and AI-as-a-Service. Mayday has raised $2.98 million across 1 funding round from investors including Bpifrance, USU and MAIF Avenir. Mayday offers products and services including Mayday AI, Mayday Knowledge, Mayday Selfcare, and Mayday Academy. Mayday operates in a competitive market with competitors including Bloomfire, Zingtree, Guru, ModuleQ and Stravito, among others.
- Headquarter Paris, France
- Founders Hugo Martinez, Benjamin karila, Damien Popote
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Technology
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- Legal Name Mayday Sas
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Products & Services of Mayday
Mayday offers a comprehensive portfolio of products and services, including Mayday AI, Mayday Knowledge, Mayday Selfcare, and Mayday Academy.
AI agents are provided for knowledge optimization support.
Knowledge is centralized and disseminated using AI technology.
Customers are enabled to resolve queries independently via FAQ.
Team skills are enhanced through gamified training modules.
Funding Insights of Mayday
Mayday has successfully raised a total of $2.98M through 1 strategic funding round. The most recent funding activity was a Seed round of $2.98 million completed in June 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Mayday
Mayday has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include Bpifrance, USU and MAIF Avenir.
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Corporate consultancy, advisory, and funding services are provided to businesses.
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Cloud and AI platform for asset management solutions is provided.
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Investor details for Mayday
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Investments & Acquisitions by Mayday
Investment portfolio details for Mayday
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Financial Statements - Mayday
Detailed financials for Mayday
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Mayday Comparisons
Peer comparison for Mayday
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Competitors of Mayday
Mayday operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Bloomfire, Zingtree, Guru, ModuleQ and Stravito, among others.
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Cloud-based platform for knowledge management and team collaboration is provided.
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Cloud-based knowledge management platform is utilized for building interactive troubleshooters.
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Knowledge is captured and shared through expert-created cards.
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AI-based task prioritization engine and chatbot developed for enterprises.
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Cloud-based knowledge management and predictive analytics solutions are provided.
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Knowledge management software is provided for document and file handling.
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Detailed competitors of Mayday
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Latest news on Mayday
Complete news archive for Mayday
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Frequently Asked Questions about Mayday
Mayday was founded in 2020 and raised its 1st funding round 1 year after it was founded.
Mayday is headquartered in Paris, France.
Damien Popote is the current CEO of Mayday. They have also founded this company.
Mayday is a funded company, having raised a total of $2.98M across 1 funding round to date.
Mayday is established as a leading AI-ready knowledge empowerment suite for customer experience. Knowledge is centralized and distributed through AI-driven modules, including an internal knowledge base, augmented help center, and training platform. Solutions are provided across industries such as banking, insurance, retail, tourism, public service, logistics, telecom, and software. AI agents are utilized to optimize content and enhance service quality. Integration with various tools like Zendesk, Salesforce, and Slack is supported to streamline operations. Customer self-service and team training are facilitated to improve productivity and satisfaction.
Mayday offers Mayday AI, Mayday Knowledge, Mayday Selfcare, and Mayday Academy.
Mayday has 3 investors. Key investors include Bpifrance, USU, and MAIF Avenir.