Mayday

Paris, France Founded: 2020 • Age: 6 yrs Acquired By USU
Mayday is recognized as a knowledge management platform for customer service.

About Mayday

Mayday is a company based in Paris (France) founded in 2020 by Hugo Martinez, Benjamin karila, and Damien Popote was acquired by USU in September 2025. It operates as a SaaS (Software-as-a-Service), and AI-as-a-Service. Mayday has raised $2.98 million across 1 funding round from investors including Bpifrance, USU and MAIF Avenir. Mayday offers products and services including Mayday AI, Mayday Knowledge, Mayday Selfcare, and Mayday Academy. Mayday operates in a competitive market with competitors including Bloomfire, Zingtree, Guru, ModuleQ and Stravito, among others.

  • Headquarter Paris, France
  • Founders Hugo Martinez, Benjamin karila, Damien Popote
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Mayday Sas
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $2.98 M (USD)

    in 1 rounds

  • Latest Funding Round
    $2.98 M (USD), Seed

    Jun 24, 2021

  • Investors
    Bpifrance

    & 2 more

  • Employee Count
    Employee Count
  • Acquired by
    USU

    (Sep 11, 2025)

Upgrade to premium

Unlock complete access to The Company Check

Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.

Upgrade to Premium No viewing limits. Your plan controls exports and screening usage.
Included in your Premium account
  • Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
  • Full access to every database India & global coverage, advanced filters and rich profile details
  • Always-on access from your team account Single premium plan for everything you see on the portal

Products & Services of Mayday

Mayday offers a comprehensive portfolio of products and services, including Mayday AI, Mayday Knowledge, Mayday Selfcare, and Mayday Academy. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

AI agents are provided for knowledge optimization support.

Knowledge is centralized and disseminated using AI technology.

Customers are enabled to resolve queries independently via FAQ.

Team skills are enhanced through gamified training modules.

Funding Insights of Mayday

Mayday has successfully raised a total of $2.98M through 1 strategic funding round. The most recent funding activity was a Seed round of $2.98 million completed in June 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 1
  • Last Round Seed — $3.0M
  • First Round

    (24 Jun 2021)

  • Investors Count 2
Date Amount Transaction Name Valuation Lead Investors Investors
Jun, 2021 Amount Seed - Mayday Valuation Bpifrance
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Mayday

Mayday has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include Bpifrance, USU and MAIF Avenir. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Corporate backed venture capital firm focused on multiple sectors
Founded Year Domain Location
Corporate consultancy, advisory, and funding services are provided to businesses.
Founded Year Domain Location
Cloud and AI platform for asset management solutions is provided.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Mayday

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Mayday

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Mayday Comparisons

Employees
+
Add Comparison
Available on Premium

Competitors of Mayday

Mayday operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Bloomfire, Zingtree, Guru, ModuleQ and Stravito, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based platform for knowledge management and team collaboration is provided.
domain founded_year HQ Location
Cloud-based knowledge management platform is utilized for building interactive troubleshooters.
domain founded_year HQ Location
Knowledge is captured and shared through expert-created cards.
domain founded_year HQ Location
AI-based task prioritization engine and chatbot developed for enterprises.
domain founded_year HQ Location
Cloud-based knowledge management and predictive analytics solutions are provided.
domain founded_year HQ Location
Knowledge management software is provided for document and file handling.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Mayday

Frequently Asked Questions about Mayday

When was Mayday founded?

Mayday was founded in 2020 and raised its 1st funding round 1 year after it was founded.

Where is Mayday located?

Mayday is headquartered in Paris, France.

Who is the current CEO of Mayday?

Damien Popote is the current CEO of Mayday. They have also founded this company.

Is Mayday a funded company?

Mayday is a funded company, having raised a total of $2.98M across 1 funding round to date. The company's 1st funding round was a Seed of $2.98M, raised on Jun 24, 2021.

What does Mayday do?

Mayday is established as a leading AI-ready knowledge empowerment suite for customer experience. Knowledge is centralized and distributed through AI-driven modules, including an internal knowledge base, augmented help center, and training platform. Solutions are provided across industries such as banking, insurance, retail, tourism, public service, logistics, telecom, and software. AI agents are utilized to optimize content and enhance service quality. Integration with various tools like Zendesk, Salesforce, and Slack is supported to streamline operations. Customer self-service and team training are facilitated to improve productivity and satisfaction.

Who are the top competitors of Mayday?

Mayday's top competitors include Bloomfire, Guru and Stravito.

What products or services does Mayday offer?

Mayday offers Mayday AI, Mayday Knowledge, Mayday Selfcare, and Mayday Academy.

Who are Mayday's investors?

Mayday has 3 investors. Key investors include Bpifrance, USU, and MAIF Avenir.

Explore millions of companies — effortlessly

Access structured, verified intelligence on 7M+ companies across industries, sectors, and global markets. From early-stage startups to large enterprises, discover ownership, leadership, funding, financials, acquisitions, and market signals — all in one powerful platform.

Free account with essential features Instant access to company reports Enterprise solutions available