About nuevadesk
nuevadesk is a company based in India. It operates as a SaaS and B2B. nuevadesk offers products and services including Helpdesk Platform and Workflow Automation. nuevadesk operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Haryana, India
- SectorsTechnology
- Email••••••••
- Website nuevadesk.com
- Social LinkedIn
- Legal Name Instaview365 Solutions Private Limited
- Date of Incorporation 20 Mar, 2018
- Jurisdiction New Delhi, Delhi, India
- Annual Revenue₹1.44 Cr
FY 2022 · +76% YoY
- Net Profit₹3.6 Lakh
FY 2022 · 2% margin
- EBITDA₹5.7 Lakh
FY 2022 · 4% margin
Associated legal entities of nuevadesk
nuevadesk operates through Instaview365 Solutions Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2022) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Instaview365 Solutions Private Limited CIN U72200DL2018PTC331270 | Active | 20 Mar 2018 | New Delhi, Delhi | ₹1.4 Cr | – | 2 | View details |
Products & Services of nuevadesk
nuevadesk offers a comprehensive portfolio of products and services, including Helpdesk Platform and Workflow Automation.
Platform for managing and tracking customer tickets efficiently.
Tools to automate ticket assignments and notifications for teams.
Board of directors of Instaview365 Solutions Private Limited (nuevadesk)
Instaview365 Solutions Private Limited is the primary company behind nuevadesk. The board of Instaview365 Solutions Private Limited currently have 2 directors; the longest-serving is Javed Akhtar, appointed in 2018. 2 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Javed Akhtar DIN 08091365 | Director | 20 Mar 2018 | 8 yrs 6 mo | Instaview365 Solutions Private Limited |
| Adnan Ahmad Khan DIN 09028214 | Additional Director | 14 Jan 2021 | 5 yrs 8 mo | Instaview365 Solutions Private Limited |
Financials of nuevadesk
Figures of Instaview365 Solutions Private Limited, the primary company behind nuevadesk, for FY 2022. Revenue was ₹1.44 Cr (+76% year on year). Net profit was ₹3.6 Lakh (2% margin). EBITDA was ₹5.7 Lakh (4% margin). Revenue has grown at a compounded annual rate of +45% over three years.
- ₹1.44 CrRevenue · FY 2022 · +76% YoY
- ₹3.6 LakhNet profit · 2% margin
- ₹5.7 LakhEBITDA · 4% margin
- ₹1 LakhPaid-up capital
- +45%Revenue CAGR, 3 years
Balance sheet, profit and loss, cash flow and ratios of Instaview365 Solutions Private Limited are on its company page.
Detailed financial statements for nuevadesk
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
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Competitors of nuevadesk
nuevadesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of nuevadesk
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Similar companies to nuevadesk
10 companies that operate in the same segment as nuevadesk (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about nuevadesk
nuevadesk is headquartered in India. It is registered at Haryana, India.
The primary company behind nuevadesk, Instaview365 Solutions Private Limited, reported revenue of ₹1.44 Cr for FY 2022, up 76% year on year.
Nuevadesk is a customer service solution that enables businesses to manage tickets, conversations, and communications across multiple channels. It automates workflows, prioritizes tasks, and provides performance metrics for improved efficiency. With features like data security and API integrations, it ensures scalable operations. Based in India, it serves enterprises focused on enhancing customer experiences through reliable support tools.
nuevadesk's top competitors include Twilio, Genesys and Freshworks.
nuevadesk offers Helpdesk Platform and Workflow Automation.
nuevadesk operates through Instaview365 Solutions Private Limited.
The legal entities of nuevadesk currently have 2 directors, including Adnan Ahmad Khan, Javed Akhtar.