About PFS Commerce
PFS Commerce is a Transportation, Automotive & Logistics company based in Dallas (United States) founded in 1994, and was acquired by GXO in September 2023. It operates in the Transportation, Automotive & Logistics and Retail sectors. The company has 1,253 employees. Its chief executive, as recorded, is Michael Willoughby. Its Indian entity Dentsu Global Services Private Limited reported revenue of ₹397 Cr. PFS Commerce offers products and services including eCommerce Fulfillment, Customer Service, and Order Management Platform. Its focus areas include E-Commerce Enablers, Operations Management, Logistics Management and End to End Delivery Services. Its competitors include Digimarc and Shippo; 2 of its 2 listed competitors have raised funding.
Company details
Provider of end-to-end fulfillment solutions for e-commerce businesses. It is an e-commerce fulfillment provider facilitating the operational steps of an e-commerce order and catering to DTC and B2B brands and retailers. The solutions provided are order management, delivery services, customer service interactions that prioritize customer satisfaction and first-call resolutions, omnichannel operations that optimize inventory across digital and physical channels, and payment processing and fraud detection management.
- Headquarters Dallas, United States
- Employees 1,253
- Stage Acquired
- SectorsTransportation, Automotive & LogisticsRetail
- Phone•••• ••••
- Website pfscommerce.com
- Social LinkedIn
- Acquired by GXO (Sep 2023)
- Legal Name Dentsu Global Services Private Limited
- Date of Incorporation 07 Dec, 2015
- Jurisdiction Bangalore, Karnataka, India
Associated legal entities of PFS Commerce
PFS Commerce operates through Dentsu Global Services Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Dentsu Global Services Private Limited CIN U74900KA2015PTC084527 | Active | 07 Dec 2015 | Bangalore, Karnataka | ₹397 Cr | 1,253 | 4 | View details |
Products & Services of PFS Commerce
PFS Commerce offers a comprehensive portfolio of products and services, including eCommerce Fulfillment, Customer Service, and Order Management Platform.
Manages order fulfillment and shipping for brands
Offers multilingual support for eCommerce queries
Handles payment processing and fraud management
Funding Insights of PFS Commerce
- Total Rounds 1
- Last Round Debt – Conventional — $25M
- First Round $25M
(Jun 2023)
- Investors Count 1
All 1 funding rounds of PFS Commerce with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2023 | $25M | Debt – Conventional | – | – |
2 investors in total: 2 institutional.
Investors in PFS Commerce
PFS Commerce has secured backing from 2 investors, including institutional investors. Prominent investors backing the company include GXO and Texas Capital Bank.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Texas Capital Bank is engaged in providing banking and financial services. | 1997 | texascapitalbank.com | Dallas, United States | |
AI-enabled warehouse automation solutions are provided for material handling. | 1995 | gxo.com | Greenwich, United States |
Investor details for PFS Commerce
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Verified entity values are shown only after access is granted.
Board of directors of Dentsu Global Services Private Limited (PFS Commerce)
Dentsu Global Services Private Limited is the primary company behind PFS Commerce. The board of Dentsu Global Services Private Limited currently have 4 directors; the longest-serving is Vaishali Mehta, appointed in 2024. 15 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Vaishali Mehta DIN 10710020 | Director | 18 Jul 2024 | 2 yrs 3 mo | Dentsu Global Services Private Limited |
| Navin Dhananjaya DIN 11023018 | Director | 26 Mar 2025 | 1 yr 6 mo | Dentsu Global Services Private Limited |
| Kugoor Muthappa Madhu Kumar DIN 11200310 | Director | 17 Jul 2025 | 1 yr 3 mo | Dentsu Global Services Private Limited |
| Sidhartha Shishoo DIN 11276824 | Director | 02 Sep 2025 | 1 yr 1 mo | Dentsu Global Services Private Limited |
People of PFS Commerce
33 people are tracked at PFS Commerce (12 in leadership, 21 in team); the tracked headcount is 1,253.
| Name | Role | Group |
|---|---|---|
Michael Willoughby | CEO | Leadership |
Mike Willoughby | Chief Executive Officer | Leadership |
Raegan Gill | Area Vice President, Solutions & Implementation | Leadership |
Glen Driscoll | Global Director Of IT | Leadership |
Marlow Caldwell | Director Of Continuous Improvement | Leadership |
Melanie Stapp Klint | Vice President, General Counsel And Secretary | Leadership |
Patrick Lowe | Vice President, Business Development | Leadership |
Ben Scherpenbergs | Director, Business & Program Management - UK And Europe | Leadership |
Ganesh Baba T V | Managing Director | Leadership |
Richard D'Cruze | Director, Sales Europe | Leadership |
Cedric Servais | Director, Global WMS Operations And DC Implementations. | Leadership |
Melanie Klint | Vice President, General Counsel & Secretary | Leadership |
Monica Moltz | Manager, Business Management | Team |
Alesha Turner | Call Center Team Lead | Team |
Mariangela Poletto | Contact Center Manager | Team |
Melinda Heath | Project Manager - Remote | Team |
Patricia Garnica | Team Lead In Customer Service | Team |
Christine Messner-Fleishman | Business Development Manager | Team |
Patricia Smith | Senior Operations Manager | Team |
Barry Thistlethwaite | Client Solutions Senior Manager | Team |
13 more people are available in the full profile.
Complete people profiles for PFS Commerce
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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- Professional contacts
Verified entity values are shown only after access is granted.
Financials of PFS Commerce
Figures of Dentsu Global Services Private Limited, the primary company behind PFS Commerce, for FY 2025. Revenue was ₹397 Cr (+11% year on year). Net profit was ₹52.27 Cr (13% margin). EBITDA was ₹84.78 Cr (21% margin). Revenue has grown at a compounded annual rate of +80% over three years and +47% over five years.
- ₹397 CrRevenue · FY 2025 · +11% YoY
- ₹52.27 CrNet profit · 13% margin
- ₹84.78 CrEBITDA · 21% margin
- ₹4.98 CrPaid-up capital
- 1,253Employees (provident fund records)
- +80%Revenue CAGR, 3 years
- +47%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Dentsu Global Services Private Limited are on its company page.
Detailed financial statements for PFS Commerce
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Timeline of PFS Commerce
3 dated milestones of PFS Commerce across 29 years, from founding to its latest funding, stage changes and deals.
- Founded PFS Commerce is founded.
- Funding First funding round of $25.0M.
- Exit Acquired by GXO.
Competitors of PFS Commerce
PFS Commerce has 2 listed competitors in our database, 2 of them funded. They include Digimarc and Shippo.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| digimarc.com | 1994 | Portland, United States | $60M | 215 | Anti-counterfeiting barcode solutions are supplied to brands and retailers. | |
| goshippo.com | 2013 | San Francisco, United States | $154M | 127 | Web-based shipping solutions are provided for e-commerce businesses. |
Detailed competitors of PFS Commerce
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of PFS Commerce
The website of PFS Commerce (pfscommerce.com) receives about 6.7K visits a month.
- Monthly visits6.7K
▼ 1.3% vs previous month
Websites whose visitors overlap most with PFS Commerce. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| amsc-usa.com | 100% | 9.9K | #2,378,364 | View details | |
customerthink.com | customerthink.com | 53% | #752,273 | – | |
| shipsmart.com | 53% | #1,555,415 | View details | ||
| marketingprofs.com | 53% | #333,128 | View details | ||
frankfinancialadvisors.com | frankfinancialadvisors.com | 29% | – |
Top companies in Logistics Technology & Platforms
3 companies that operate in the same segment as PFS Commerce (Logistics Technology & Platforms) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Food and grocery deliveries are facilitated through an app-based platform. | 2013 | San Francisco, California, United States | USD 2.5 B | USD 10.72 B | 80,579 | |
AI-powered cloud-based vehicle tracking solutions are offered for fleet owners. | 2015 | San Francisco, California, United States | USD 915 M | USD 1.62 B | 5,792 | |
Cloud-based logistics software suite is provided for supply chain management. | 1994 | Schaumburg, Illinois, United States | USD 35 M | USD 1.42 B | 3,600 |
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Related news about Pfs Commerce
Complete news archive for PFS Commerce
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Frequently Asked Questions about PFS Commerce
PFS Commerce was founded in 1994 and raised its 1st funding round 29 years after it was founded.
PFS Commerce is headquartered in Dallas, United States. It is registered at Dallas, Texas, United States.
Michael Willoughby is the CEO of PFS Commerce, as recorded in our data.
PFS Commerce has 1,253 employees.
The primary company behind PFS Commerce, Dentsu Global Services Private Limited, reported revenue of ₹397 Cr for FY 2025, up 11% year on year.
Provider of end-to-end fulfillment solutions for e-commerce businesses. It is an e-commerce fulfillment provider facilitating the operational steps of an e-commerce order and catering to DTC and B2B brands and retailers. The solutions provided are order management, delivery services, customer service interactions that prioritize customer satisfaction and first-call resolutions, omnichannel operations that optimize inventory across digital and physical channels, and payment processing and fraud detection management.
PFS Commerce offers eCommerce Fulfillment, Customer Service, and Order Management Platform.
PFS Commerce has 2 investors. Key investors include GXO, and Texas Capital Bank.
PFS Commerce operates through Dentsu Global Services Private Limited.
Yes. PFS Commerce was acquired by GXO in September 2023.
The legal entities of PFS Commerce currently have 4 directors, including Vaishali Mehta, Navin Dhananjaya, Kugoor Muthappa Madhu Kumar and others.