PFS Commerce

Dallas, United States Founded: 1994 • Age: 32 yrs Acquired By GXO
Provider of end-to-end fulfillment solutions for e-commerce businesses
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About PFS Commerce

PFS Commerce is a company based in Dallas (United States) founded in 1994 was acquired by GXO in September 2023.. The company has 1,253 employees as of April 04, 2024. PFS Commerce offers products and services including eCommerce Fulfillment, Customer Service, and Order Management Platform. PFS Commerce operates in a competitive market with competitors including Delhivery, Coupang, Shadowfax, Shiprocket and XpressBees, among others.

  • Headquarter Dallas, United States
  • Employees 1253 as on 04 Apr, 2024
  • Sectors
    Transportation, Automotive & Logistics
    Retail
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Dentsu Global Services Private Limited
  • Date of Incorporation 07 Dec, 2015
  • Jurisdiction Bangalore, Karnataka, India
Operational Areas
Transportation, Automotive & Logistics → Supply Chain, Freight & Logistics
Retail → E-Commerce Technology & Services
Key Metrics
  • Annual Revenue
    $16.67 M (USD)
    102.84
    as on Mar 31, 2023
  • Net Profit
    $2.23 M (USD)
    -4.85
    as on Mar 31, 2023
  • EBITDA
    $3.19 M (USD)
    73.38
    as on Mar 31, 2023
  • Latest Funding Round
    $25 M (USD), Debt – Conventional

    Jun 22, 2023

  • Investors
    GXO

    & 1 more

  • Employee Count
    1253

    as on Apr 04, 2024

  • Acquired by
    GXO

    (Sep 14, 2023)

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Products & Services of PFS Commerce

PFS Commerce offers a comprehensive portfolio of products and services, including eCommerce Fulfillment, Customer Service, and Order Management Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Manages order fulfillment and shipping for brands

Offers multilingual support for eCommerce queries

Handles payment processing and fraud management

People of PFS Commerce
Headcount 1000-5000
Employee Profiles 32
Employee Profiles
People
Monica Moltz
Manager, Business Management
People
Mike Willoughby
Chief Executive Officer
People
Mariangela Poletto
Contact Center Manager
People
Raegan Gill
Area Vice President, Solutions & Implementation

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Funding Insights of PFS Commerce

  • Total Funding
  • Total Rounds 1
  • Last Round Debt – Conventional — $25.0M
  • First Round

    (22 Jun 2023)

  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Jun, 2023 Amount Debt – Conventional - PFS Commerce Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in PFS Commerce

PFS Commerce has secured backing from 2 investors, including institutional investors. Prominent investors backing the company include GXO and Texas Capital Bank. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Institutional
Investor Description Founded Year Domain Location
Texas Capital Bank is engaged in providing banking and financial services.
Founded Year Domain Location
AI-enabled warehouse automation solutions are provided for material handling.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by PFS Commerce

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - PFS Commerce

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Pfs Commerce Comparisons

Employees
+
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Competitors of PFS Commerce

PFS Commerce operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Delhivery, Coupang, Shadowfax, Shiprocket and XpressBees, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Integrated logistics services including parcel delivery and warehousing are provided.
domain founded_year HQ Location
Multi-category consumer products are sold via an online marketplace.
domain founded_year HQ Location
Express delivery logistics solutions are provided for businesses and individuals.
domain founded_year HQ Location
E-commerce tools for shipping, marketing, and financial services are provided.
domain founded_year HQ Location
End-to-end logistics delivery and courier solutions are provided.
domain founded_year HQ Location
Tech-enabled end-to-end delivery services are provided for e-commerce and groceries.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Frequently Asked Questions about PFS Commerce

When was PFS Commerce founded?

PFS Commerce was founded in 1994 and raised its 1st funding round 29 years after it was founded.

Where is PFS Commerce located?

PFS Commerce is headquartered in Dallas, United States. It is registered at Dallas, Texas, United States.

Who is the current CEO of PFS Commerce?

Michael Willoughby is the current CEO of PFS Commerce.

How many employees does PFS Commerce have?

As of Apr 04, 2024, the latest employee count at PFS Commerce is 1,253.

What is the annual revenue of PFS Commerce?

Annual revenue of PFS Commerce is $16.67M as on Mar 31, 2023.

What does PFS Commerce do?

Provider of end-to-end fulfillment solutions for e-commerce businesses. It is an e-commerce fulfillment provider facilitating the operational steps of an e-commerce order and catering to DTC and B2B brands and retailers. The solutions provided are order management, delivery services, customer service interactions that prioritize customer satisfaction and first-call resolutions, omnichannel operations that optimize inventory across digital and physical channels, and payment processing and fraud detection management.

Who are the top competitors of PFS Commerce?

PFS Commerce's top competitors include Delhivery, Coupang and Shiprocket.

What products or services does PFS Commerce offer?

PFS Commerce offers eCommerce Fulfillment, Customer Service, and Order Management Platform.

Who are PFS Commerce's investors?

PFS Commerce has 2 investors. Key investors include GXO, and Texas Capital Bank.

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