About Phonon
Phonon is a company based in Vadodara (India) founded in 2006 was acquired by Route Mobile in April 2021.. The company has 49 employees as of April 07, 2024. Phonon has completed 1 acquisition, including iDelivr. Phonon offers products and services including Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR. Phonon operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Vadodara, India
- Employees 49 as on 07 Apr, 2024
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Sectors
Telecommunications
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Email
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Phone
*********
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Website
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Social
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- Legal Name Phonon Communications Pvt. Ltd
- Jurisdiction Vadodara, Gujarat, India
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Annual Revenue
$3.11 M (USD)48.02as on Mar 31, 2023
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Net Profit
$299.76 K (USD)800.34as on Mar 31, 2023
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EBITDA
$470.77 K (USD)590.51as on Mar 31, 2023
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Latest Funding Round
- Investors
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Employee Count
49
as on Apr 07, 2024
- Investments & Acquisitions
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Acquired by
Route Mobile
(Apr 29, 2021)
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Products & Services of Phonon
Phonon offers a comprehensive portfolio of products and services, including Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Handles predictive speech-based customer interactions
Manages call distribution and reporting for operations
Enables instant web lead retargeting and connections
Sends multi-channel personalized notifications
Facilitates lead qualification via AI-powered bots
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Funding Insights of Phonon
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Phonon
Phonon has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Route Mobile. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Cloud-based CPaaS solutions are delivered for customer engagement.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Phonon
Phonon has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include iDelivr. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Mobile SDK for chat integration in mobile apps is offered.
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2015 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Phonon
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Phonon Comparisons
Competitors of Phonon
Phonon operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Phonon
Frequently Asked Questions about Phonon
When was Phonon founded?
Phonon was founded in 2006.
Where is Phonon located?
Phonon is headquartered in Vadodara, India. It is registered at Vadodara, Gujarat, India.
Who is the current CEO of Phonon?
Ujwal Makhija is the current CEO of Phonon.
How many employees does Phonon have?
As of Apr 07, 2024, the latest employee count at Phonon is 49.
What is the annual revenue of Phonon?
Annual revenue of Phonon is $3.11M as on Mar 31, 2023.
What does Phonon do?
Phonon was founded in 2006 in Vadodara, India, within the technology sector focused on communication automation. A platform is operated to deliver intelligent IVR systems, omnichannel contact center capabilities, and AI-driven features for customer engagement. Services are tailored for businesses seeking efficient interaction management across channels, with core operations based in India.
Who are the top competitors of Phonon?
Phonon's top competitors include Twilio, Genesys and Freshworks.
What products or services does Phonon offer?
Phonon offers Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR.
How many acquisitions has Phonon made?
Phonon has made 1 acquisition, including iDelivr.
Who are Phonon's investors?
Phonon has 1 investor. Key investors include Route Mobile.
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