About Phonon
Phonon is a Telecommunications company based in Vadodara (India) founded in 2006, and was acquired by Route Mobile in April 2021. Communication automation solutions with IVR and AI tools are provided. The company has 49 employees. Phonon has completed 1 acquisition, including iDelivr. Its chief executive, as recorded, is Ujwal Makhija. Its website phonon.io draws about 99 thousand monthly visits. Its Indian entity Phonon Communications Private Limited reported revenue of ₹34.22 Cr. Phonon offers products and services including Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR. Its focus areas include Telecom, OSS & BSS, Business Support System (BSS) and Self-Service.
Company details
Phonon was founded in 2006 in Vadodara, India, within the technology sector focused on communication automation. A platform is operated to deliver intelligent IVR systems, omnichannel contact center capabilities, and AI-driven features for customer engagement. Services are tailored for businesses seeking efficient interaction management across channels, with core operations based in India.
- Headquarters Vadodara, India
- Employees 49
- Stage Acquired
- SectorsTelecommunications
- Website category Finance · Banking Credit and Lending
- Email••••••••
- Phone•••• ••••
- Website phonon.io
- Social LinkedIn X Facebook YouTube
- Acquired by Route Mobile (Apr 2021)
- Legal Name Phonon Communications Pvt. Ltd
- Date of Incorporation 03 Mar, 2015
- Jurisdiction Vadodara, Gujarat, India
- Annual Revenue₹34.22 Cr
FY 2024 · +32% YoY
- Net Profit₹4.71 Cr
FY 2024 · 14% margin
- EBITDA₹6.50 Cr
FY 2024 · 19% margin
- Investors
- Employee Count49
- Investments & Acquisitions
- Acquired byRoute Mobile
(Apr 2021)
Associated legal entities of Phonon
Phonon is associated with 2 registered companies on The Company Check; the primary company is Phonon Communications Private Limited. Each company page carries the filings, financials, charges and directors of that entity.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Phonon Communications Private Limited CIN U72300GJ2015PTC082471 | Active | 03 Mar 2015 | Vadodara, Gujarat | ₹34.2 Cr | 49 | 2 | View details |
| Phonon Digital Private Limited CIN U72900GJ2022PTC131618 | Active | 02 May 2022 | Vadodara, Gujarat | ₹39.0 Cr | 89 | 2 | View details |
Products & Services of Phonon
Phonon offers a comprehensive portfolio of products and services, including Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR.
Handles predictive speech-based customer interactions
Manages call distribution and reporting for operations
Enables instant web lead retargeting and connections
Sends multi-channel personalized notifications
Facilitates lead qualification via AI-powered bots
Apps and channels of Phonon
its YouTube channel Phonon Communications Pvt Ltd has 56 subscribers and 30 videos.
Videos from Phonon
The most watched videos on Phonon's YouTube channel, Phonon Communications Pvt Ltd (56 subscribers). Click a video to play it here.
More on Phonon Communications Pvt Ltd.
Investors in Phonon
Phonon has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Route Mobile.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based CPaaS solutions are delivered for customer engagement. | 2004 | routemobile.com | Mumbai, India |
Investor details for Phonon
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Board of directors of Phonon Communications Private Limited (Phonon)
Phonon Communications Private Limited is the primary company behind Phonon. The boards of the 2 registered companies of Phonon currently have 2 directors; the longest-serving is Pooja Ujwal Makhija, appointed in 2015. 2 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Pooja Ujwal Makhija DIN 07036198 | Director | 03 Mar 2015 | 11 yrs 7 mo | Phonon Communications Private Limited, Phonon Digital Private Limited |
| Ujwal Makhija DIN 02991644 | Managing Director | 03 Mar 2015 | 11 yrs 7 mo | Phonon Communications Private Limited, Phonon Digital Private Limited |
People of Phonon
3 people are tracked at Phonon (3 in leadership); the tracked headcount is 49.
| Name | Role | Group |
|---|---|---|
| MD & CEO | Leadership | |
| Executive Director | Leadership | |
Nashitah Godiwala | HR Business Partner | Leadership |
Complete people profiles for Phonon
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Financials of Phonon
Figures of Phonon Communications Private Limited, the primary company behind Phonon, for FY 2024. Revenue was ₹34.22 Cr (+32% year on year). Net profit was ₹4.71 Cr (14% margin). EBITDA was ₹6.50 Cr (19% margin). Revenue has grown at a compounded annual rate of +38% over three years and +21% over five years.
- ₹34.22 CrRevenue · FY 2024 · +32% YoY
- ₹4.71 CrNet profit · 14% margin
- ₹6.50 CrEBITDA · 19% margin
- ₹10.3 LakhPaid-up capital
- 49Employees (provident fund records)
- +38%Revenue CAGR, 3 years
- +21%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Phonon Communications Private Limited are on its company page.
Detailed financial statements for Phonon
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Investments & Acquisitions by Phonon
Phonon has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include iDelivr.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Mobile SDK for chat integration in mobile apps is offered. | idelivr.in | Mumbai, India | 2015 | Nov 2017 | •••• |
Complete acquisition details for Phonon
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Timeline of Phonon
3 dated milestones of Phonon across 15 years, from founding to its latest funding, stage changes and deals.
- Founded Phonon is founded.
- Acquisition Acquires iDelivr.
- Exit Acquired by Route Mobile.
Web traffic of Phonon
The website of Phonon (phonon.io) receives about 98.8K visits a month and ranks #361,150 among all websites worldwide, #5,175 in Banking Credit and Lending.
- Monthly visits98.8K
▼ 23.8% vs previous month
- Unique visitors17.9K
per month
- Global rank#361,150
among all websites
- Category rank#5,175
Finance · Banking Credit and Lending
- Bounce rate67%
- Pages per visit2.1
- Average visit2 min 05 sec
- DevicesDesktop 76% · Mobile 24%
Websites whose visitors overlap most with Phonon. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
collxnidms.com | collxnidms.com | 100% | #107,730 | – |
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Related news about Phonon
Complete news archive for Phonon
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Frequently Asked Questions about Phonon
Phonon was founded in 2006.
Phonon is headquartered in Vadodara, India. It is registered at Vadodara, Gujarat, India.
Ujwal Makhija is the CEO of Phonon, as recorded in our data.
Phonon has 49 employees.
The primary company behind Phonon, Phonon Communications Private Limited, reported revenue of ₹34.22 Cr for FY 2024, up 32% year on year.
Phonon was founded in 2006 in Vadodara, India, within the technology sector focused on communication automation. A platform is operated to deliver intelligent IVR systems, omnichannel contact center capabilities, and AI-driven features for customer engagement. Services are tailored for businesses seeking efficient interaction management across channels, with core operations based in India.
Phonon offers Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR.
Phonon has made 1 acquisition, including iDelivr.
Phonon has 1 investor. Key investors include Route Mobile.
Phonon is associated with 2 legal entities: Phonon Communications Private Limited, Phonon Digital Private Limited.
Yes. Phonon was acquired by Route Mobile in April 2021.
The legal entities of Phonon currently have 2 directors, including Pooja Ujwal Makhija, Ujwal Makhija.