About Phonon
Phonon is a company based in Vadodara (India) founded in 2006 was acquired by Route Mobile in April 2021. The company has 49 employees as of April 07, 2024. Phonon has completed 1 acquisition, including iDelivr. Phonon offers products and services including Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR. Phonon operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Vadodara, India
- Employees 49 as on 07 Apr, 2024
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Sectors
Telecommunications
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Email
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Phone
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Website
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Social
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- Legal Name Phonon Communications Pvt. Ltd
- Jurisdiction Vadodara, Gujarat, India
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Annual Revenue
$3.11 M (USD)48.02as on Mar 31, 2023
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Net Profit
$299.76 K (USD)800.34as on Mar 31, 2023
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EBITDA
$470.77 K (USD)590.51as on Mar 31, 2023
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Latest Funding Round
Not available
- Investors
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Employee Count
49
as on Apr 07, 2024
- Investments & Acquisitions
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Acquired by
Route Mobile
(Apr 29, 2021)
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Products & Services of Phonon
Phonon offers a comprehensive portfolio of products and services, including Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR.
Handles predictive speech-based customer interactions
Manages call distribution and reporting for operations
Enables instant web lead retargeting and connections
Sends multi-channel personalized notifications
Facilitates lead qualification via AI-powered bots
People of Phonon
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Funding Insights of Phonon
Detailed funding history for Phonon
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Investors in Phonon
Phonon has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Route Mobile.
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Cloud-based CPaaS solutions are delivered for customer engagement.
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Investor details for Phonon
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Investments & Acquisitions by Phonon
Phonon has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include iDelivr.
Investment portfolio details for Phonon
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Mobile SDK for chat integration in mobile apps is offered.
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Complete acquisition details for Phonon
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Financial Statements - Phonon
Detailed financials for Phonon
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Phonon Comparisons
Peer comparison for Phonon
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Competitors of Phonon
Phonon operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Detailed competitors of Phonon
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Latest news on Phonon
Complete news archive for Phonon
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Frequently Asked Questions about Phonon
Phonon was founded in 2006.
Phonon is headquartered in Vadodara, India. It is registered at Vadodara, Gujarat, India.
Ujwal Makhija is the current CEO of Phonon.
As of Apr 07, 2024, the latest employee count at Phonon is 49.
Annual revenue of Phonon is $3.11M as on Mar 31, 2023.
Phonon was founded in 2006 in Vadodara, India, within the technology sector focused on communication automation. A platform is operated to deliver intelligent IVR systems, omnichannel contact center capabilities, and AI-driven features for customer engagement. Services are tailored for businesses seeking efficient interaction management across channels, with core operations based in India.
Phonon's top competitors include Twilio, Genesys and Freshworks.
Phonon offers Intelligent IVR, Contact Centre Automation Suite, Click to Call, Proactive Outbound Engagement, and Visual IVR.
Phonon has made 1 acquisition, including iDelivr.
Phonon has 1 investor. Key investors include Route Mobile.