Pointel Solutions

India Founded: 1999 • Age: 27 yrs
Provider of contact center solutions and consulting services focused on Genesys platforms.

About Pointel Solutions

Pointel Solutions is a company based in India founded in 1999.. Pointel Solutions offers products and services including Genesys Implementation and Analytics Solutions.

  • Headquarter India
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Social
    *********
  • Legal Name Pointel Solutions
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Artificial Intelligence & Machine Learning
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Latest Funding Round
  • Investors
  • Employee Count
    Employee Count
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Products & Services of Pointel Solutions

Pointel Solutions offers a comprehensive portfolio of products and services, including Genesys Implementation and Analytics Solutions. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Genesys contact center solutions are implemented to build future-ready customer experience platforms.

Analytics tools are utilized to enhance customer experience and operational efficiency through statistical decision-making.

Funding Insights of Pointel Solutions

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investments & Acquisitions by Pointel Solutions

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Pointel Solutions

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Pointel Solutions Comparisons

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Competitors of Pointel Solutions

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Pointel Solutions

Frequently Asked Questions about Pointel Solutions

When was Pointel Solutions founded?

Pointel Solutions was founded in 1999.

Where is Pointel Solutions located?

Pointel Solutions is headquartered in India.

What does Pointel Solutions do?

Pointel Solutions is recognized as a premier reseller and consulting partner for Genesys, with services having been offered since 1999 to deliver effective contact center solutions worldwide. Testimonials from various companies indicate that Genesys implementations and support are provided with technical expertise, ensuring projects are completed on time and within budget. Focus is placed on improving customer experience through reliable maintenance, analytics, and testing tools, while operational efficiency is enhanced via solutions like Dynamic Contact Center Manager. (78 words).

What products or services does Pointel Solutions offer?

Pointel Solutions offers Genesys Implementation and Analytics Solutions.

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