About Prosodie
Prosodie is a Technology company based in Boulogne-billancourt (France) founded in 1986, and was acquired by Capgemini in June 2011. Customer query management services are provided for telecom operators. Prosodie has completed 2 acquisitions, including Backelite and METEO CONSULT. Prosodie offers products and services including Omnichannel, AI and Automation, Routing, and Data Driven Performance. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Workforce Optimization.
Company details
Prosodie was founded in 1986 in France as a telecom operator focused on customer query management. Solutions are delivered for terminals such as fixed and mobile devices, computers, fax, and Minitel, with connections to fixed and mobile networks. Front office services are designed and hosted. Acquisition by Capgemini occurred in 2014. Leadership in the Gartner Magic Quadrant for Contact Centre as a Service was achieved in 2016.
Products & Services of Prosodie
Prosodie offers a comprehensive portfolio of products and services, including Omnichannel, AI and Automation, Routing, and Data Driven Performance.
Enables multi-channel customer interactions via voice and digital channels.
Automates processes and assists agents with routing and bots.
Directs customer queries to appropriate agents based on skills.
Monitors and analyzes contact center operations for efficiency.
Apps and channels of Prosodie
its YouTube channel Odigo has 367 subscribers and 30 videos.
Videos from Prosodie
The most watched videos on Prosodie's YouTube channel, Odigo (367 subscribers). Click a video to play it here.
More on Odigo.
Funding Insights of Prosodie
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of Prosodie with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2008 | Debt – Conventional | – | – |
2 investors in total: 2 institutional.
Investors in Prosodie
Prosodie has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Capgemini and Ardian.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private investment firm specializing in markets and partnerships. | ardian.com | |||
Cloud management, business consulting, and IT outsourcing services are provided. | 1967 | capgemini.com | Paris, France |
Investor details for Prosodie
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
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People of Prosodie
135 people are tracked at Prosodie (33 in leadership, 4 in board & advisors, 98 in team).
| Name | Role | Group |
|---|---|---|
Annaick Duwattez | Chief People Officer | Leadership |
Nouredine Saadi | Senior Customer Success Partner Grands Comptes | Leadership |
David Mason | Managing Director UK & Ireland | Leadership |
François-Xavier Floren | CEO | Leadership |
Hervé Leroux | Chief Marketing Officer | Leadership |
Javier Llosa | Managing Director, Spain | Leadership |
Eric Hainnaux | Vice President - Head Of Customer Care | Leadership |
Jesus Rodriguez Maeso | HR Director En Odigo Iberia | Leadership |
Philippe Demahis | Client Service Partner / Directeur De Projets | Leadership |
Cedric Toupet | Project Director | Leadership |
Amine Boumediane | Chief Marketing Officer (cmo) | Leadership |
Corentin Messerschmidt | Head Of Product Management | Leadership |
Idir Arabi | Director Platform Engineering | Leadership |
Pascal Bourgain | Engagement Director | Leadership |
Rodolphe Maraval | Head Of Delivery - Factory | Leadership |
Bertrand Deroubaix | Risks, Quality & Security Director - CISO - DPO | Leadership |
Jean-Denis Garo | Vice President Product & Global Marketing | Leadership |
Frank Jaffe | Vice President Delivery Services, Excom Member | Leadership |
Lucía Álvarez Cabezuelo | Managing Director Iberia | Leadership |
Olivier Isidoro | Director Of Site Reliability Engineering | Leadership |
115 more people are available in the full profile.
Complete people profiles for Prosodie
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
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Investments & Acquisitions by Prosodie
Prosodie has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Backelite and METEO CONSULT.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Website and mobile application development services are provided. | backelite.com | Spain | 2006 | Jul 2011 | •••• | |
Online platform offering weather news | meteoconsult.fr | Vernouillet, France | 1988 | Jun 2006 | •••• |
Complete acquisition details for Prosodie
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
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Timeline of Prosodie
5 dated milestones of Prosodie across 25 years, from founding to its latest funding, stage changes and deals.
- Founded Prosodie is founded.
- Acquisition Acquires METEO CONSULT.
- Funding First funding round.
- Exit Acquired by Capgemini.
- Acquisition Acquires Backelite.
Web traffic of Prosodie
Websites that share an audience with Prosodie (prosodie.com).
Websites whose visitors overlap most with Prosodie. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| interoute.com | 100% | View details | |||
| telisma.com | 100% | View details | |||
offres.neuf.fr | offres.neuf.fr | 100% | – | ||
hyper-rf.com | hyper-rf.com | 100% | – | ||
aceltis.fr | aceltis.fr | 100% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 15 similar websites and full traffic analytics for Prosodie
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- 15 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
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Related news about Prosodie
Complete news archive for Prosodie
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Frequently Asked Questions about Prosodie
Prosodie was founded in 1986 and raised its 1st funding round 22 years after it was founded.
Prosodie is headquartered in Boulogne-billancourt, France. It is registered at Boulogne-billancourt, Hauts-de-seine, France.
Prosodie was founded in 1986 in France as a telecom operator focused on customer query management. Solutions are delivered for terminals such as fixed and mobile devices, computers, fax, and Minitel, with connections to fixed and mobile networks. Front office services are designed and hosted. Acquisition by Capgemini occurred in 2014. Leadership in the Gartner Magic Quadrant for Contact Centre as a Service was achieved in 2016.
Prosodie offers Omnichannel, AI and Automation, Routing, and Data Driven Performance.
Prosodie has made 2 acquisitions, including Backelite, and METEO CONSULT.
Yes. Prosodie was acquired by Capgemini in June 2011.