About Prosodie
Prosodie is a company based in Boulogne-billancourt (France) founded in 1986 was acquired by Capgemini in June 2011. Prosodie has completed 2 acquisitions, including Backelite and METEO CONSULT. Prosodie offers products and services including Omnichannel, AI and Automation, Routing, and Data Driven Performance. Prosodie operates in a competitive market with competitors including Calabrio, Assembled, Intradiem, OpenSpan and Nudge, among others.
- Headquarter Boulogne-billancourt, France
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Sectors
Technology
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Phone
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Website
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Products & Services of Prosodie
Prosodie offers a comprehensive portfolio of products and services, including Omnichannel, AI and Automation, Routing, and Data Driven Performance.
Enables multi-channel customer interactions via voice and digital channels.
Automates processes and assists agents with routing and bots.
Directs customer queries to appropriate agents based on skills.
Monitors and analyzes contact center operations for efficiency.
People of Prosodie
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Sales and Marketing
18 people
Software Development Team
16 people
Product Management Team
15 people
Leadership Team
12 people
Senior Team
10 people
Human Resources and Administration
4 people
Ingénieur Team
4 people
Creative and Marketing Team
3 people
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Funding Insights of Prosodie
Investors in Prosodie
Prosodie has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Capgemini and Ardian.
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Private investment firm specializing in markets and partnerships.
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Cloud management, business consulting, and IT outsourcing services are provided.
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Investor details for Prosodie
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Investments & Acquisitions by Prosodie
Prosodie has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Backelite and METEO CONSULT.
Investment portfolio details for Prosodie
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Website and mobile application development services are provided.
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Online platform offering weather news
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Complete acquisition details for Prosodie
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- Acquired stakes
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Financial Statements - Prosodie
Detailed financials for Prosodie
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- Profit trends
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Prosodie Comparisons
Peer comparison for Prosodie
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Competitors of Prosodie
Prosodie operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Calabrio, Assembled, Intradiem, OpenSpan and Nudge, among others.
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Workforce optimization software for contact centers is developed and provided.
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Workforce management portal for technology students is developed.
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Automation solutions for contact centers, retails and back offices
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Enterprise robotic process automation and workforce intelligence software is developed.
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An online platform is operated for employee engagement and insights.
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AI-powered contact center performance and CX management platform is provided.
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Detailed competitors of Prosodie
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Latest news on Prosodie
Complete news archive for Prosodie
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Frequently Asked Questions about Prosodie
Prosodie was founded in 1986 and raised its 1st funding round 22 years after it was founded.
Prosodie is headquartered in Boulogne-billancourt, France. It is registered at Boulogne-billancourt, Hauts-de-seine, France.
Prosodie was founded in 1986 in France as a telecom operator focused on customer query management. Solutions are delivered for terminals such as fixed and mobile devices, computers, fax, and Minitel, with connections to fixed and mobile networks. Front office services are designed and hosted. Acquisition by Capgemini occurred in 2014. Leadership in the Gartner Magic Quadrant for Contact Centre as a Service was achieved in 2016.
Prosodie offers Omnichannel, AI and Automation, Routing, and Data Driven Performance.
Prosodie has made 2 acquisitions, including Backelite, and METEO CONSULT.