About Qelp
Qelp is a company based in Amsterdam (Netherlands) founded in 2004 was acquired by Sykes in August 2015.. Qelp offers products and services including Conversational AI, Contact Center as a Service, Generative AI, and Intelligent Automation. Qelp operates in a competitive market with competitors including Appcues, Floik, OneMob, Tourial and Arrows, among others.
- Headquarter Amsterdam, Netherlands
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Sectors
Technology
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Email
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Website
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Products & Services of Qelp
Qelp offers a comprehensive portfolio of products and services, including Conversational AI, Contact Center as a Service, Generative AI, and Intelligent Automation. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Enables lifelike interactions using AI for customer support.
Provides scalable cloud-based contact center platforms.
Helps build CX tools leveraging generative AI technology.
Accelerates processes with automation for efficiency.
Funding Insights of Qelp
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Qelp
Qelp has secured backing from 1 investor. Prominent investors backing the company include Sykes. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Customer contact management solutions are offered through multiple channels.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Qelp
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Qelp
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Qelp Comparisons
Competitors of Qelp
Qelp operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Appcues, Floik, OneMob, Tourial and Arrows, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Personalized onboarding software is provided for user engagement.
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AI-powered tools for product demos are provided to sales teams.
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Personal video messages are recorded and tracked for sales engagement.
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Provider of tools for creating virtual product tours
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| domain | founded_year | HQ Location |
Arrow-based self-service tips for customer onboarding are provided.
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Learning Management System for customer training and educating
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Qelp
When was Qelp founded?
Qelp was founded in 2004.
Where is Qelp located?
Qelp is headquartered in Amsterdam, Netherlands.
What does Qelp do?
Qelp was founded in 2004 in Amsterdam, Netherlands, within the customer support software sector. Interactive, image-based tutorials are offered through self-service software, delivering step-by-step guidance accessible on any device to enable customers to resolve issues independently. Call center software is also provided, equipping agents with essential tools and knowledge bases to handle support queries more efficiently. Operations focus on streamlining customer interactions across devices.
What products or services does Qelp offer?
Qelp offers Conversational AI, Contact Center as a Service, Generative AI, and Intelligent Automation.
Who are Qelp's investors?
Qelp has 1 investor. Key investors include Sykes.