About Sykes
Sykes is a company based in Tampa (United States) founded in 1977 was acquired by Foundever in June 2021. Sykes has completed 5 acquisitions, including Alpineaccess, Apex America and Clearlink. Sykes offers products and services including CX Delivery, Conversational AI, and Generative AI. Sykes operates in a competitive market with competitors including Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.
- Headquarter Tampa, United States
- Stage Public
-
Sectors
Business Services
-
Phone
Locked
-
Website
Locked
-
Social
Locked
- Legal Name Sykes Enterprises (India) Private Limited
-
Annual Revenue
Not available
-
Net Profit
Not available
-
EBITDA
Not available
-
Latest Funding Round
Not available
- Investors
-
Employee Count
Not available
-
Investments & Acquisitions
Alpineaccess
& 4 more
-
Acquired by
Foundever
(Jun 18, 2021)
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of Sykes
Sykes offers a comprehensive portfolio of products and services, including CX Delivery, Conversational AI, and Generative AI.
Platform for outsourcing customer experience and support services
AI tools for enhancing customer interactions and automation
Technology for creating personalized customer experiences
People of Sykes
Unlock access to complete
Software Development Team
121 people
Operations Team
61 people
Leadership Team
55 people
Sales and Marketing
31 people
Human Resources and Administration
26 people
Senior Team
21 people
Customer Team
15 people
Finance and Accounting
13 people
Unlock access to complete
Funding Insights of Sykes
Detailed funding history for Sykes
Round names, dates, amounts, investors, and valuation history require an active premium plan.
- Round names and dates
- Funding amounts
- Participating investors
- Valuation history
Verified entity values are shown only after access is granted.
Investors in Sykes
Sykes has secured backing from 1 investor. Prominent investors backing the company include Foundever.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Global provider of customer experience outsourcing and support services for brands.
|
Locked | Locked | Locked |
Investor details for Sykes
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Sykes
Sykes has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include Alpineaccess, Apex America and Clearlink.
Investment portfolio details for Sykes
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Consulting services for process optimization and RPA are provided.
|
Locked | Locked | 2014 | Locked | |
|
Self-service and Call center Software
|
Locked | Locked | 2004 | Locked | |
|
Customer experience services are provided by Apex America in Argentina.
|
Locked | Locked | 2003 | Locked |
Complete acquisition details for Sykes
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Sykes
Detailed financials for Sykes
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
Verified entity values are shown only after access is granted.
Sykes Comparisons
Peer comparison for Sykes
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
Verified entity values are shown only after access is granted.
Competitors of Sykes
Sykes operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Sutherland, Quess, Datamatics and Hexaware, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| Locked | Locked | Locked |
Provider of end-to-end business process outsourcing services
|
|
| Locked | Locked | Locked |
Business process and technology management services are provided globally.
|
|
| Locked | Locked | Locked |
Provider of outsourcing and business services
|
|
| Locked | Locked | Locked |
Cloud-based text analytics and cognitive automation services are provided.
|
|
| Locked | Locked | Locked |
Provider of IT consulting and BPO services
|
|
| Locked | Locked | Locked |
Provider of customer care and back office support services for multiple sectors
|
Detailed competitors of Sykes
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Sykes
Complete news archive for Sykes
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Sykes
Sykes was founded in 1977.
Sykes is headquartered in Tampa, United States. It is registered at Tampa, Florida, United States.
Sykes Enterprises was founded in 1977 and is headquartered in Tampa, United States. Operations focus on the business process outsourcing sector, where customer contact management services are delivered via phone, e-mail, web, chat, and social media. Additional capabilities include multi-lingual sales order processing, payment processing, inventory control, product delivery, and handling of product returns.
Sykes's top competitors include Quess, Datamatics and TaskUs.
Sykes offers CX Delivery, Conversational AI, and Generative AI.
Sykes has made 5 acquisitions, including Alpineaccess, Apex America, and Clearlink.
Sykes has 1 investor. Key investors include Foundever.