About Sitel
Sitel is a company based in Gurugram (India) founded in 1985 was acquired by Onex in April 1998. Sitel offers products and services including CX Delivery, Back-office Support, Technical Support, and Conversational AI.
- Headquarter Gurugram, India
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Sectors
Business Services
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Phone
Locked
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Website
Locked
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Social
Locked
- Legal Name Sitel Operating Corporation India Limited
- Date of Incorporation 29 Jan, 2003
- Jurisdiction Mumbai, Maharashtra, India
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Latest Funding Round
Not available
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Investors
BNP Paribas
& 2 more
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Employee Count
Not available
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Acquired by
Onex
(Apr 01, 1998)
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Products & Services of Sitel
Sitel offers a comprehensive portfolio of products and services, including CX Delivery, Back-office Support, Technical Support, and Conversational AI.
Delivers end-to-end customer experience management for brands.
Provides operational assistance for business processes.
Offers troubleshooting and maintenance for technology systems.
Enables automated customer interactions through AI platforms.
People of Sitel
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Software Development Team
121 people
Operations Team
61 people
Leadership Team
55 people
Sales and Marketing
31 people
Human Resources and Administration
26 people
Senior Team
21 people
Customer Team
15 people
Finance and Accounting
13 people
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Funding Insights of Sitel
Investors in Sitel
Sitel has secured backing from 3 investors, including institutional and venture fund investors. Prominent investors backing the company include BNP Paribas, Onex and Prospect Street.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Private equity and debt are provided across multiple sectors.
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Locked | Locked | Locked | |
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Limited information is provided about Onex's activities.
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Locked | Locked | Locked | |
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Banking & financial service provider
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Locked | Locked | Locked |
Investor details for Sitel
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Sitel
Investment portfolio details for Sitel
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
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Financial Statements - Sitel
Detailed financials for Sitel
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
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Sitel Comparisons
Peer comparison for Sitel
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
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Competitors of Sitel
Detailed competitors of Sitel
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
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Latest news on Sitel
Complete news archive for Sitel
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- Full article archive
- Source and publication date
- Older coverage
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Frequently Asked Questions about Sitel
Sitel was founded in 1985 and raised its 1st funding round 25 years after it was founded.
Sitel is headquartered in Gurugram, India. It is registered at Gurugram, Haryana, India.
Sitel was founded in 1985 and is headquartered in Gurugram, India. Operations focus on the business process outsourcing sector, where customer experience management and related services are delivered. Consulting for process optimization and talent management solutions are also offered to clients across various industries. The companys domain, sitel.com, supports its international presence in delivering these outsourced services.
Sitel offers CX Delivery, Back-office Support, Technical Support, and Conversational AI.
Sitel has 3 investors. Key investors include BNP Paribas, Onex, and Prospect Street.