About Foundever
Foundever is a company based in Miami (United States) founded in 1994 by Laurent Uberti and Olivier Camino. It operates as a B2B. Foundever has completed 1 acquisition, including Sykes. Foundever offers products and services including CX Outsourcing Services, Conversational AI, and Back-Office Support. Foundever operates in a competitive market with competitors including HubSpot, Constant Contact, Adobe, ActiveCampaign and Freshworks, among others.
- Headquarter Miami, United States
- Founders Laurent Uberti, Olivier Camino
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Sectors
Business Services
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Phone
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Website
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Social
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- Legal Name Foundever Enterprises Denmark Aps
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
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Employee Count
Employee Count
- Investments & Acquisitions
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Products & Services of Foundever
Foundever offers a comprehensive portfolio of products and services, including CX Outsourcing Services, Conversational AI, and Back-Office Support. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Services for managing brand customer interactions and operations
AI tools for enhancing customer engagement and support processes
Support for administrative and backend business functions
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Software Development Team
121 people
Operations Team
61 people
Leadership Team
55 people
Sales and Marketing
31 people
Human Resources and Administration
26 people
Senior Team
21 people
Customer Team
15 people
Finance and Accounting
13 people
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Funding Insights of Foundever
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Foundever
Foundever has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Sykes. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Customer contact management solutions are offered through multiple channels.
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1977 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Foundever
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Foundever Comparisons
Competitors of Foundever
Foundever operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as HubSpot, Constant Contact, Adobe, ActiveCampaign and Freshworks, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Provider of AI-powered customer relationship management software
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| domain | founded_year | HQ Location |
Multi-channel online marketing tools are provided for small businesses.
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| domain | founded_year | HQ Location |
AI-powered platform manages marketing creatives and customer journeys.
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| domain | founded_year | HQ Location |
Sales, CRM, and email marketing automation software is provided.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based social media monitoring and analytics are offered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Foundever
Frequently Asked Questions about Foundever
When was Foundever founded?
Foundever was founded in 1994.
Where is Foundever located?
Foundever is headquartered in Miami, United States. It is registered at Miami, Florida, United States.
Who is the current CEO of Foundever?
Laurent Uberti is the current CEO of Foundever. They have also founded this company.
What does Foundever do?
Foundever delivers comprehensive customer experience outsourcing services by integrating human expertise with AI-driven technologies. The company operates in 45 countries, serving industries like banking, healthcare, and retail with solutions such as customer care, technical support, and back-office services. It focuses on enhancing brand-customer interactions through operational insights and secure data management, employing over 150,000 associates worldwide to ensure efficient and personalized experiences.
Who are the top competitors of Foundever?
Foundever's top competitors include HubSpot, Constant Contact and Adobe.
What products or services does Foundever offer?
Foundever offers CX Outsourcing Services, Conversational AI, and Back-Office Support.
How many acquisitions has Foundever made?
Foundever has made 1 acquisition, including Sykes.