About Quality Contact Solutions
Quality Contact Solutions is a Business Services company based in Grand Island (United States) founded in 2007, and was acquired by AnswerNet in March 2022. Provider of BPO services. Quality Contact Solutions offers products and services including Inbound Call Center Services, Outbound Marketing, and Telemarketing Compliance. Its focus areas include BPO Services and Horizontal. Its legal entity is Quality Contact Solutions, Inc. Its competitors include Genpact, Sutherland and TaskUs; 2 of its 3 listed competitors have raised funding.
Company details
Quality Contact Solutions was founded in 2007 and is headquartered in Grand Island, United States. Business process outsourcing services are delivered by the company, with operations centered on contact management and support functions. The firm operates within the BPO sector, handling client processes such as customer interactions and administrative tasks. Geographic focus remains on the U.S. market, supporting various industries through established outsourcing capabilities.
- Headquarters Grand Island, United States
- Stage Acquired
- SectorsBusiness Services
- Email••••••••
- Phone•••• ••••
- Website qualitycontactsolutions.com
- Social LinkedIn Facebook YouTube
- Acquired by AnswerNet (Mar 2022)
- Legal Name Quality Contact Solutions, Inc.
Products & Services of Quality Contact Solutions
Quality Contact Solutions offers a comprehensive portfolio of products and services, including Inbound Call Center Services, Outbound Marketing, and Telemarketing Compliance.
Manages incoming calls for B2B and B2C inquiries.
Conducts outbound calls for lead generation and sales.
Ensures adherence to telemarketing laws and standards.
Apps and channels of Quality Contact Solutions
its YouTube channel Quality Contact Solutions has 12 subscribers and 8 videos.
Videos from Quality Contact Solutions
The most watched videos on Quality Contact Solutions's YouTube channel, Quality Contact Solutions (12 subscribers). Click a video to play it here.
More on Quality Contact Solutions.
Investors in Quality Contact Solutions
Quality Contact Solutions has secured backing from 1 investor. Prominent investors backing the company include AnswerNet.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
| answernet.com |
Investor details for Quality Contact Solutions
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People of Quality Contact Solutions
9 people are tracked at Quality Contact Solutions (3 in leadership, 6 in team).
| Name | Role | Group |
|---|---|---|
Chris Grothe | Vice President Of Operations And Client Solutions Management | Leadership |
Melissa Hinrichs | Director Of Client Services | Leadership |
Steve Small | Vice President Of Information Services | Leadership |
Michelle Perry | Operations Manager | Team |
Patrick Gilbert | Senior Compliance Analyst | Team |
Melissa Oberle | Client Services | Team |
Shannon Svasek | Operations Manager | Team |
Heather Zimmerman | Compliance Coordinator | Team |
Marie Korn | QCS Sales Executive | Team |
Complete people profiles for Quality Contact Solutions
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Timeline of Quality Contact Solutions
2 dated milestones of Quality Contact Solutions across 15 years, from founding to its latest funding, stage changes and deals.
- Founded Quality Contact Solutions is founded.
- Exit Acquired by AnswerNet.
Competitors of Quality Contact Solutions
Quality Contact Solutions has 3 listed competitors in our database, 2 of them funded. They include Genpact, Sutherland and TaskUs.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| genpact.com | 1997 | New York, United States | 129,140 | Provider of end-to-end business process outsourcing services | ||
| sutherlandglobal.com | 1986 | Pittsford, United States | $60M | 3,444 | Business process and technology management services are provided globally. | |
| taskus.com | 2008 | San Antonio, United States | $15M | Provider of customer care and back office support services for multiple sectors |
Detailed competitors of Quality Contact Solutions
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Web traffic of Quality Contact Solutions
The website of Quality Contact Solutions (qualitycontactsolutions.com) receives about 1.5K visits a month.
- Monthly visits1.5K
▼ 14.1% vs previous month
Websites whose visitors overlap most with Quality Contact Solutions. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| callminer.com | 100% | 33.9K | #894,162 | View details | |
| nobelbiz.com | 100% | #356,379 | View details | ||
callcentrehelper.com | callcentrehelper.com | 100% | #413,599 | – | |
| superstaff.com | 90% | 680.7K | #1,049,796 | View details | |
telecenterinc.com | telecenterinc.com | 65% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 10 similar websites and full traffic analytics for Quality Contact Solutions
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- Audience overlap
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Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as Quality Contact Solutions (Business Process Outsourcing (BPO)) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of customer care and back office support services for multiple sectors | 2008 | San Antonio, Texas, United States | USD 15 M | USD 1.18 B | 59,000 | |
Provider of end-to-end business process outsourcing services | 1997 | New York, New York, United States | USD 5.08 B | 140,000 | ||
Business process and technology management services are provided globally. | 1986 | Pittsford, New York, United States | USD 60 M |
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Related news about Quality Contact Solutions
Complete news archive for Quality Contact Solutions
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Frequently Asked Questions about Quality Contact Solutions
Quality Contact Solutions was founded in 2007.
Quality Contact Solutions is headquartered in Grand Island, United States. It is registered at Grand Island, Nebraska, United States.
Quality Contact Solutions was founded in 2007 and is headquartered in Grand Island, United States. Business process outsourcing services are delivered by the company, with operations centered on contact management and support functions. The firm operates within the BPO sector, handling client processes such as customer interactions and administrative tasks. Geographic focus remains on the U.S. market, supporting various industries through established outsourcing capabilities.
Quality Contact Solutions's top competitors include TaskUs, Genpact and Sutherland.
Quality Contact Solutions offers Inbound Call Center Services, Outbound Marketing, and Telemarketing Compliance.
Quality Contact Solutions has 1 investor. Key investors include AnswerNet.
Quality Contact Solutions operates through Quality Contact Solutions, Inc..
Yes. Quality Contact Solutions was acquired by AnswerNet in March 2022.