AppDirect

Montreal, Canada Founded: 1997 • Age: 29 yrs Acquired By AppDirect
AppDirect is recognized as a provider of digital monetization and customer support solutions.

About AppDirect

AppDirect is a Technology company based in Montreal (Canada) founded in 1997, and was acquired by AppDirect in January 2016. AppDirect is recognized as a provider of digital monetization and customer support solutions. It operates on a SaaS (Software-as-a-Service), Managed Services, and Two-Sided Marketplace model. AppDirect has raised $140.83 million across 3 funding rounds from investors including AppDirect, Reuters and TA Associates. AppDirect has completed 2 acquisitions, including Casero and HiWired. AppDirect offers products and services including AppHelp, B2B Marketplace, and Subscription Billing. Its focus areas include Software, SaaS Platforms, IT Services and Customer Support Solutions. Its legal entity is AppDirect, Inc.

Company details

AppDirect is established as a leading platform for digital monetization and procurement of recurring services. Solutions are offered for selling third-party services through B2B marketplaces, managing partner relationships, and automating subscription billing. Support services under the AppHelp brand are provided, covering technical assistance for digital services and devices across various industries. Sectors such as communications, software, manufacturing, and financial services are served with tailored solutions. Cloud distribution and device application management are also facilitated, alongside AI, energy, and hardware lifecycle management. A premier customer experience is delivered through omni-channel support and specialized agent expertise.

  • Headquarters Montreal, Canada
  • Stage Acquired
  • Sectors
    Technology
  • Email
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  • Phone
    β€’β€’β€’β€’ β€’β€’β€’β€’
  • Website radialpoint.com
  • Social LinkedIn X Instagram
  • Acquired by AppDirect (Jan 2016)
  • Legal Name Appdirect, Inc
Operational Areas
Key Metrics
  • Total Equity Funding
    $140.83M (USD)

    in 3 rounds

  • Latest Funding Round
    $93.83M (USD), Series D

    Sep 2008

  • Investors
    AppDirect

    & 3 more

  • Investments & Acquisitions
    Casero

    & 1 more

  • Acquired by
    AppDirect

    (Jan 2016)

Products & Services of AppDirect

AppDirect offers a comprehensive portfolio of products and services, including AppHelp, B2B Marketplace, and Subscription Billing.

AppHelp
Customer Support Services

Premium technical support is provided for digital services.

B2B Marketplace
Digital Monetization Platform

Third-party services are sold through B2B marketplace platform.

Subscription Billing
Billing Solutions

Subscription billing is automated for recurring service sales.

Funding Insights of AppDirect

AppDirect has successfully raised a total of $140.83M across 3 strategic funding rounds. The most recent funding activity was a Series D round of $93.83 million completed in September 2008. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $140.83M
  • Total Rounds 3
  • Last Round Series D β€” $93.83M
  • First Round $25M

    (Jan 2000)

  • Investors Count 3

All 3 funding rounds of AppDirect with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Sep 2008$93.83MSeries D––
Mar 2001$22MSeries C––
Jan 2000$25MSeries B––
Valuation history

4 investors in total: 4 institutional.

Investors in AppDirect

AppDirect has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include AppDirect, Reuters and TA Associates.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
Multiple sectors are invested in by private equity firm TA.
ta.comBoston, United States
Provider of global multimedia news and financial data
1851reuters.comNew York, United States
yorkton.com
Online application marketplace
2009appdirect.comSan Francisco, United States
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Investor details for AppDirect

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

Investments & Acquisitions by AppDirect

AppDirect has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Casero and HiWired.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Scaffolding and formwork systems are manufactured and exported globally.
casero.comToronto, Canada2002Apr 2009β€’β€’β€’β€’
Provider of IT support services
hiwired.comNeedham, United States2006Jan 2009β€’β€’β€’β€’
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Complete acquisition details for AppDirect

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
  • Complete history
  • Exports

Verified entity values are shown only after access is granted.

Timeline of AppDirect

6 dated milestones of AppDirect across 19 years, from founding to its latest funding, stage changes and deals.

  1. Founded AppDirect is founded.
  2. Funding First funding round of $25.0M.
  3. Funding Latest funding round, Series D, of $93.8M.
  4. Acquisition Acquires HiWired.
  5. Acquisition Acquires Casero.
  6. Exit Acquired by AppDirect.
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Related news about Appdirect

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Complete news archive for AppDirect

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  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about AppDirect

AppDirect was founded in 1997 and raised its 1st funding round 3 years after it was founded.

AppDirect is headquartered in Montreal, Canada. It is registered at Montreal, Quebec, Canada.

AppDirect is a funded company, having raised a total of $140.83M across 3 funding rounds to date. The company's 1st funding round was a Series B of $25M, raised on Jan 2000.

AppDirect is established as a leading platform for digital monetization and procurement of recurring services. Solutions are offered for selling third-party services through B2B marketplaces, managing partner relationships, and automating subscription billing. Support services under the AppHelp brand are provided, covering technical assistance for digital services and devices across various industries. Sectors such as communications, software, manufacturing, and financial services are served with tailored solutions. Cloud distribution and device application management are also facilitated, alongside AI, energy, and hardware lifecycle management. A premier customer experience is delivered through omni-channel support and specialized agent expertise.

AppDirect offers AppHelp, B2B Marketplace, and Subscription Billing.

AppDirect has made 2 acquisitions, including Casero, and HiWired.

AppDirect has 4 investors. Key investors include AppDirect, Reuters, TA Associates, and Yorkton Securities.

AppDirect operates through Appdirect, Inc.

Yes. AppDirect was acquired by AppDirect in January 2016.

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