Resolve

Campbell, United States Founded: 2014 • Age: 12 yrs
Cloud-based unified IT management software is provided for IT teams.
Annual revenue - Latest available
Total funding $15.6M 3 rounds
Employees - Tracked headcount
Investors 2 Known backers
Products 3 Services tracked
Competitors 9 Brand Intelligence

About Resolve

Resolve is a company based in Campbell (United States) founded in 2014. It operates as a SaaS (Software-as-a-Service) and AI-as-a-Service. Resolve has raised $15.6 million across 3 funding rounds from investors including Venture Catalysts and HCAP Partners. Resolve has completed 3 acquisitions, including Ayehu, Espressive and FixStream. Resolve offers products and services including RITA, Jarvis, and Automation Platform. Resolve operates in a competitive market with competitors including ServiceNow, NinjaOne, BMC Software, Metaplane and Ansible, among others.

  • Headquarter Campbell, United States
  • Sectors
    Technology
  • Email
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  • Phone
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  • Website
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  • Social
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  • Legal Name Resolve Systems
Operational Areas
Technology → Enterprise IT Services & Distribution Unlock Sub-Sector Unlock Segment
Technology → Robotics, Automation & Advanced Manufacturing Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $15.6 M (USD)

    in 3 rounds

  • Latest Funding Round
    $933.33 K (USD), Seed

    Nov 01, 2020

  • Investors
  • Employee Count
    Not available
  • Investments & Acquisitions
    Ayehu

    & 2 more

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Products & Services of Resolve

Resolve offers a comprehensive portfolio of products and services, including RITA, Jarvis, and Automation Platform.

Product name locked
Category locked
Primary

Routine IT requests are resolved before becoming tickets.

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Workflows are created from plain-language prompts efficiently.

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IT operations are automated to enhance business innovation.

People of Resolve

Headcount 50-200
Employee Profiles 56
Board Members and Advisors 4
Employee Profiles
People
Nimra Khan
Customer Success Manager
People
Sean Heuer
CEO
People
Lawrence Fenske
Manager, Content Product
People
Andrés Araujo
Software Engineer

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Board Members and Advisors
people
Michael Triplett
Board Member
people
Kevin Hickey
Board Member
people
Brad Hibbert
Board Member
people
Emmet B. Keeffe III
Board Member

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Funding Insights of Resolve

Resolve has successfully raised a total of $15.6M across 3 strategic funding rounds. The most recent funding activity was a Seed round of $933.33 thousand completed in November 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Resolve

Resolve has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Venture Catalysts and HCAP Partners.

All
Venture Fund
Investor Description Founded Year Domain Location
Early-stage startup ecosystem is supported by Venture Catalysts in India.
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Growth capital is provided by HCAP Partners to established businesses.
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Investor details for Resolve

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Resolve

Resolve has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Ayehu, Espressive and FixStream.

Investments
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Investment portfolio details for Resolve

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

Verified entity values are shown only after access is granted.

Acquisitions
Company Name Description Domain Location Founded Year Amount
AI-based chatbot is provided for virtual employee assistance.
Locked Locked 2017 Locked
Business solutions are visualized and predicted through cloud-based AI software.
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Cyber security incidents are automated and remediated via integrated platform.
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Complete acquisition details for Resolve

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  • Transaction dates
  • Acquired stakes
  • Disclosed values
  • Domains and locations

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Financial Statements - Resolve

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Detailed financials for Resolve

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  • Profit trends
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  • Financial ratios

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Resolve Comparisons

Resolve Primary company
Description
Cloud-based unified IT management software is provided for I...
Location
Campbell, United States
Founded Year
2014
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Resolve

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Competitors of Resolve

Resolve operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ServiceNow, NinjaOne, BMC Software, Metaplane and Ansible, among others.

Company Name Domain Founded year HQ Location Description
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Unified IT management is delivered through a cloud-based platform.
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Cloud based platform offering IT management solutions
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Cloud-based unified IT management software is offered for enterprise needs.
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ML powered data observability platform
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DevOps automation software is offered for infrastructure configuration.
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Cloud-based enterprise IT management and support software is delivered.
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Detailed competitors of Resolve

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

  • Domains and locations
  • Full company profiles
  • Operating metrics
  • Competitive positioning

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Latest news on Resolve

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Complete news archive for Resolve

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  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Resolve

Resolve was founded in 2014 and raised its 1st funding round 2 years after it was founded.

Resolve is headquartered in Campbell, United States. It is registered at Campbell, California, United States.

Sean Heuer is the current CEO of Resolve.

Resolve is a funded company, having raised a total of $15.6M across 3 funding rounds to date.

IT operations are automated and orchestrated by Resolve Systems to support business innovation. Solutions are provided across industries like telecom, financial services, and retail. Routine IT requests and incidents are resolved through AI agents like RITA and Jarvis. Mission-critical processes are coordinated with extensive integrations and dependency mapping. Focus is placed on reducing ticket volumes, enhancing service reliability, and scaling operations without additional headcount.

Resolve's top competitors include ServiceNow, NinjaOne and Metaplane.

Resolve offers RITA, Jarvis, and Automation Platform.

Resolve has made 3 acquisitions, including Ayehu, Espressive, and FixStream.

Resolve has 2 investors. Key investors include Venture Catalysts, and HCAP Partners.

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