About Resolve
Resolve is a company based in Campbell (United States) founded in 2014. It operates as a SaaS (Software-as-a-Service), and AI-as-a-Service. Resolve has raised $15.6 million across 3 funding rounds from investors including Venture Catalysts and HCAP Partners. Resolve has completed 3 acquisitions, including Ayehu, Espressive and FixStream. Resolve offers products and services including RITA, Jarvis, and Automation Platform. Resolve operates in a competitive market with competitors including ServiceNow, NinjaOne, BMC Software, Metaplane and Ansible, among others.
- Headquarter Campbell, United States
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Resolve Systems
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$15.6 M (USD)
in 3 rounds
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Latest Funding Round
$933.33 K (USD), Seed
Nov 01, 2020
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Investors
Venture Catalysts
& 1 more
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Employee Count
Employee Count
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Investments & Acquisitions
Ayehu
& 2 more
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Products & Services of Resolve
Resolve offers a comprehensive portfolio of products and services, including RITA, Jarvis, and Automation Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Routine IT requests are resolved before becoming tickets.
Workflows are created from plain-language prompts efficiently.
IT operations are automated to enhance business innovation.
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Funding Insights of Resolve
Resolve has successfully raised a total of $15.6M across 3 strategic funding rounds. The most recent funding activity was a Seed round of $933.33 thousand completed in November 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Seed — $933,334
- First Round First Round
- Investors Count 2
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Nov, 2020 | Amount | Seed - Resolve | Valuation | Venture Catalysts |
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| Feb, 2018 | Amount | Series B - Resolve | Valuation |
investors |
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| May, 2016 | Amount | Series A - Resolve | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Resolve
Resolve has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Venture Catalysts and HCAP Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Early-stage startup ecosystem is supported by Venture Catalysts in India.
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Founded Year | Domain | Location | |
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Growth capital is provided by HCAP Partners to established businesses.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Resolve
Resolve has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Ayehu, Espressive and FixStream. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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AI-based chatbot is provided for virtual employee assistance.
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2017 | ||||
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Business solutions are visualized and predicted through cloud-based AI software.
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2013 | ||||
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Cyber security incidents are automated and remediated via integrated platform.
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2007 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Resolve
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Resolve Comparisons
Competitors of Resolve
Resolve operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ServiceNow, NinjaOne, BMC Software, Metaplane and Ansible, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Unified IT management is delivered through a cloud-based platform.
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Cloud based platform offering IT management solutions
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| domain | founded_year | HQ Location |
Cloud-based unified IT management software is offered for enterprise needs.
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| domain | founded_year | HQ Location |
ML powered data observability platform
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| domain | founded_year | HQ Location |
DevOps automation software is offered for infrastructure configuration.
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| domain | founded_year | HQ Location |
Cloud-based enterprise IT management and support software is delivered.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Resolve
Frequently Asked Questions about Resolve
When was Resolve founded?
Resolve was founded in 2014 and raised its 1st funding round 2 years after it was founded.
Where is Resolve located?
Resolve is headquartered in Campbell, United States. It is registered at Campbell, California, United States.
Who is the current CEO of Resolve?
Sean Heuer is the current CEO of Resolve.
Is Resolve a funded company?
Resolve is a funded company, having raised a total of $15.6M across 3 funding rounds to date.
What does Resolve do?
IT operations are automated and orchestrated by Resolve Systems to support business innovation. Solutions are provided across industries like telecom, financial services, and retail. Routine IT requests and incidents are resolved through AI agents like RITA and Jarvis. Mission-critical processes are coordinated with extensive integrations and dependency mapping. Focus is placed on reducing ticket volumes, enhancing service reliability, and scaling operations without additional headcount.
Who are the top competitors of Resolve?
Resolve's top competitors include ServiceNow, NinjaOne and Metaplane.
What products or services does Resolve offer?
Resolve offers RITA, Jarvis, and Automation Platform.
How many acquisitions has Resolve made?
Resolve has made 3 acquisitions, including Ayehu, Espressive, and FixStream.
Who are Resolve's investors?
Resolve has 2 investors. Key investors include Venture Catalysts, and HCAP Partners.
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