About Respond.io
Respond.io is a company based in Hong Kong (China) founded in 2016. Respond.io has raised $71.3 million across 4 funding rounds from investors including KTB Network, Headline and AltaIR Capital. Respond.io offers products and services including Respond AI, Team Inbox, and Surveys. Respond.io operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Front and Sprinklr, among others.
- Total Equity Funding$71.3M (USD)
in 4 rounds
- Latest Funding Round$62.5M (USD), Series B
Jun 2026
- InvestorsKTB Network
& 8 more
Products & Services of Respond.io
Respond.io offers a comprehensive portfolio of products and services, including Respond AI, Team Inbox, and Surveys.
Automates responses to customer chats for efficient lead qualification.
Enables sales chat conversions and internal team communication.
Facilitates real-time customer feedback through chat channels.
Apps and channels of Respond.io
Respond.io publishes 2 mobile apps with over 10K+ downloads; its YouTube channel Respond.io has 11.5K subscribers and 30 videos.
Videos from Respond.io
The most watched videos on Respond.io's YouTube channel, Respond.io (11.5K subscribers). Click a video to play it here.
More on Respond.io.
Funding Insights of Respond.io
Respond.io has successfully raised a total of $71.3M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $62.5 million completed in June 2026. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $71.3M
- Total Rounds 4
- Last Round Series B — $62.5M
- Investors Count 9
All 4 funding rounds of Respond.io with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2026 | $62.5M | Series B | – | Camber | |
| Sep 2022 | $7M | Series A | – | Headline | |
| Apr 2021 | $1.8M | Seed | – | Beyond Ventures, KTB Network | – |
| Mar 2018 | – | Seed | – | Global Technology Alliance | – |
9 investors in total: 9 institutional.
Investors in Respond.io
Respond.io has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include KTB Network, Headline and AltaIR Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investments are made in early-stage tech startups across multiple sectors. | – | headline.com | San Francisco, United States | |
Early-stage tech VC funding is provided in US, Europe, Israel. | – | altair.vc | San Francisco, United States | |
Venture capital investments are directed toward B2B SaaS companies. | – | spc-vc.com | Wilmington, United States | |
Investment support is provided to technology start-ups by this company. | – | globaltechnologyalliance.net | Hong Kong, Hong Kong | |
Venture capital funding is provided by Beyond Ventures for startups. | – | beyondventures.hk | Hong Kong, Hong Kong | |
Stage & sector-agnostic VC firm funding companies in South Korea and the US | 1981 | ktbnetwork.com | Seongnam-si, South Korea | |
- | – | camber.io | - | |
- | – | endeavor.org | - | |
Delivers investment management services focused on portfolio construction and risk assessment. | 2015 | sterling-oak.com | Salzburg, Austria |
Investor details for Respond.io
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Respond.io
44 people are tracked at Respond.io (9 in leadership, 35 in team).
| Name | Role | Group |
|---|---|---|
Iaroslav Kudritskiy | COO | Leadership |
Polina U. | Head Of Marketing | Leadership |
Sheharyar Naseem | Head Of Backend | Leadership |
Gerardo Salandra | Chief Executive Officer | Leadership |
JQ Lee | Head Of Customer Experience | Leadership |
Kinza Razzaq | Head Of Quality Assurance | Leadership |
Hassan Ahmed | Chief Technology Officer | Leadership |
Alan Tang | Chief Of Staff | Leadership |
Bernardo Gonzalez | Head of Customer Team | Leadership |
Viiky Ng | Senior SME | Team |
Román Filgueira | Content Creator | Team |
Dedy Anry | L2 - Technical Customer Support | Team |
Abu Bakar Khurshid | Technology Lead (backend) | Team |
Nabila H. | Senior Manager Customer Support | Team |
Alejandra Reyes | Customer Success Manager | Team |
Talha Yousaf | Customer Success Manager | Team |
George Wong | Brand Strategist | Team |
Hussein Menshawi | Senior Backend Developer | Team |
Dayallen K. | Senior Quality Assurance Engineer | Team |
Howard Chang | Backend Squad Lead | Team |
24 more people are available in the full profile.
Complete people profiles for Respond.io
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Respond.io
3 dated milestones of Respond.io across 10 years, from founding to its latest funding, stage changes and deals.
- Founded Respond.io is founded.
- Funding First funding round.
- Funding Latest funding round, Series B, of $62.5M.
Competitors of Respond.io
Respond.io operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Front and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| front.com | 2013 | San Francisco, United States | $203.22M | – | Front is recognized as a customer service software provider. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| podium.com | 2014 | Lehi, United States | $440.35M | 808 | Online reviews are collected and managed through a cloud-based platform. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| eltropy.com | 2014 | Milpitas, United States | $25M | 113 | Reputation management software is provided for solar industry sales. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. |
Detailed competitors of Respond.io
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Respond.io
The website of Respond.io (respond.io) receives about 1.5M visits a month and ranks #23,297 among all websites worldwide, #2,986 in Computers Electronics and Technology.
- Monthly visits1.5M
▲ 7.9% vs previous month
- Unique visitors285.7K
per month
- Global rank#23,297
among all websites
- Category rank#2,986
Computers Electronics and Technology · Computers Electronics and Technology
- Bounce rate31%
- Pages per visit14.1
- Average visit17 min 46 sec
- DevicesDesktop 73% · Mobile 27%
Websites whose visitors overlap most with Respond.io. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| wati.io | 100% | 1.8M | #27,031 | View details | |
| trengo.com | 96% | 387.6K | #90,559 | View details | |
| qontak.com | 96% | 643.2K | #32,663 | View details | |
callbell.eu | callbell.eu | 95% | – | #20,601 | – |
| sendpulse.com | 95% | 1.5M | #24,880 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Respond.io
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Respond.Io
Complete news archive for Respond.io
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Respond.io
10 companies that operate in the same segment as Respond.io (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about Respond.io
Respond.io was founded in 2016 and raised its 1st funding round 2 years after it was founded.
Respond.io is headquartered in Hong Kong, China.
Respond.io is a funded company, having raised a total of $71.3M across 4 funding rounds to date.
Respond.io was founded in 2016 in Hong Kong, China, as a provider of cloud-based lead nurturing solutions within the customer engagement sector. Messaging platforms are offered to connect brands with customers across various channels and teams. Features such as shared inboxes, 360-degree customer views, chat automation, omnichannel chat histories, analytics dashboards, and tagging are included to support collaboration and message responses.
Respond.io's top competitors include Twilio, Freshworks and Dialpad.
Respond.io offers Respond AI, Team Inbox, and Surveys.
Respond.io has 9 investors. Key investors include KTB Network, Headline, AltaIR Capital, Smart Partnership Capital, and Sterling Oak Group.
Yes. Respond.io publishes respond.io - Inbox and 1 more app, with over 10,000 downloads.
The website of Respond.io receives about 1.5 million visits a month and ranks #23,297 among all websites worldwide.