About Richpanel
Richpanel is a Retail company based in San Jose (United States) founded in 2018 by G D J Dorai. Live chat and help desk software for e-commerce. Its website richpanel.com draws about 367 thousand monthly visits. Its Indian entity Swiftpim Products Private Limited reported revenue of ₹7.36 Cr. Its focus areas include E-Commerce Support Services and Diversified.
Company details
Richpanel was founded in 2018 in San Jose, United States, focusing on the e-commerce software sector. Live chat and help desk tools are provided to connect stores with customers, handling queries via channels such as email, WhatsApp, and integrated bots for team efficiency. Visitor and customer management features are included, with integrations available for platforms like Shopify, Magento, Salesforce, and Google Analytics. Operations follow a subscription-based pricing model.
- Headquarters San Jose, United States
- Founders G D J Dorai
- SectorsRetail
- Email••••••••
- Phone•••• ••••
- Website richpanel.com
- Social LinkedIn X Facebook
- Legal Name Swiftpim Products Private Limited
- Date of Incorporation 12 Jul, 2016
- Indian entity revenue₹7.36 Cr
FY 2025 · +15% YoY
- Indian entity net profit₹55.2 Lakh
FY 2025 · 8% margin
- Indian entity EBITDA₹80.9 Lakh
FY 2025 · 11% margin
- Investors
Associated legal entities of Richpanel
Richpanel operates through Swiftpim Products Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Swiftpim Products Private Limited CIN U72900MH2016PTC283527 | Active | 12 Jul 2016 | Mumbai, Maharashtra | ₹7.4 Cr | 18 | 2 | View details |
Apps and channels of Richpanel
Richpanel publishes 2 mobile apps with over 1K+ downloads.
Funding Insights of Richpanel
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of Richpanel with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec 2020 | Seed | – | Surge | – |
1 investors in total: 1 institutional.
Investors in Richpanel
Richpanel has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Surge.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Acceleration is provided to startups across multiple sectors by Surge. | surgeahead.com |
Investor details for Richpanel
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Swiftpim Products Private Limited (Richpanel)
Swiftpim Products Private Limited is the primary company behind Richpanel. The board of Swiftpim Products Private Limited currently have 2 directors; the longest-serving is Shalini Raju Gagnani, appointed in 2016.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Shalini Raju Gagnani DIN 07547628 | Director | 12 Jul 2016 | 10 yrs 3 mo | Swiftpim Products Private Limited |
| Amit Raju Gagnani DIN 07547629 | Director | 12 Jul 2016 | 10 yrs 3 mo | Swiftpim Products Private Limited |
People of Richpanel
12 people are tracked at Richpanel (5 in leadership, 7 in team).
| Name | Role | Group |
|---|---|---|
G D J Dorai | Co-Founder | Leadership |
Prajwal Sanjeev | Head Of Customer Success | Leadership |
Amit RG | CEO | Leadership |
Deepan R | Head Of Revenue | Leadership |
Manoj Kumar Pathipati | Head Of Engineering | Leadership |
Priyadarshini Manikyaraju | Customer Success Manager | Team |
Griffin Houlihan | Partnerships Manager | Team |
Ramkumar Rengasamy | Customer Success Manager | Team |
Aaditya Prakash | Senior Software Engineer | Team |
Mukesh Kumar Thakur | Full-stack Developer | Team |
Satender Kumar | Full Stack Engineer | Team |
Ayesha Naaz | Configuration Specialist | Team |
Complete people profiles for Richpanel
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of Richpanel
Figures of Swiftpim Products Private Limited, the primary company behind Richpanel, for FY 2025. Revenue was ₹7.36 Cr (+15% year on year). Net profit was ₹55.2 Lakh (8% margin). EBITDA was ₹80.9 Lakh (11% margin). Revenue has grown at a compounded annual rate of +20% over three years and +50% over five years.
- ₹7.36 CrRevenue · FY 2025 · +15% YoY
- ₹55.2 LakhNet profit · 8% margin
- ₹80.9 LakhEBITDA · 11% margin
- ₹1 LakhPaid-up capital
- 18Employees (provident fund records)
- +20%Revenue CAGR, 3 years
- +50%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Swiftpim Products Private Limited are on its company page.
Detailed financial statements for Richpanel
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Timeline of Richpanel
2 dated milestones of Richpanel across 2 years, from founding to its latest funding, stage changes and deals.
- Founded Richpanel is founded.
- Funding First funding round.
Web traffic of Richpanel
The website of Richpanel (richpanel.com) receives about 367.2K visits a month.
- Monthly visits367.2K
▼ 20.5% vs previous month
Websites whose visitors overlap most with Richpanel. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
commentguard.io | commentguard.io | 100% | #403,540 | – | |
| wavetec.com | 100% | 77.1K | #474,597 | View details | |
| zendesk.com | 100% | 73.5M | #366 | View details | |
| desku.io | 100% | 7.3K | #2,576,295 | View details | |
| focussoftnet.com | 100% | 48.2K | #719,535 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 38 similar websites and full traffic analytics for Richpanel
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 38 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in E-Commerce Sellers & Service Providers
3 companies that operate in the same segment as Richpanel (E-Commerce Sellers & Service Providers) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Omni-channel payments solutions are provided for businesses worldwide. | 1981 | Alpharetta, Georgia, United States | USD 1.87 B | 531 | ||
Apparel and accessories for men, women, and kids are retailed. | 1987 | New York, New York, United States | USD 596.6 M | 1,321 | ||
Marketing and sales services are delivered to retailers by SPAR. | 1967 | Auburn Hills, Michigan, United States | USD 163.63 M | 3,420 |
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Related news about Richpanel
Complete news archive for Richpanel
Full article history, source details, and older brand coverage require an active premium plan.
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- Older coverage
- Brand-specific news history
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Frequently Asked Questions about Richpanel
Richpanel was founded in 2018 and raised its 1st funding round 2 years after it was founded.
Richpanel is headquartered in San Jose, United States. It is registered at San Jose, California, United States.
The primary company behind Richpanel, Swiftpim Products Private Limited, reported revenue of ₹7.36 Cr for FY 2025, up 15% year on year.
Richpanel was founded in 2018 in San Jose, United States, focusing on the e-commerce software sector. Live chat and help desk tools are provided to connect stores with customers, handling queries via channels such as email, WhatsApp, and integrated bots for team efficiency. Visitor and customer management features are included, with integrations available for platforms like Shopify, Magento, Salesforce, and Google Analytics. Operations follow a subscription-based pricing model.
Richpanel has 1 investor. Key investors include Surge.
Richpanel operates through Swiftpim Products Private Limited.
The legal entities of Richpanel currently have 2 directors, including Shalini Raju Gagnani, Amit Raju Gagnani.
Yes. Richpanel publishes Richpanel and 1 more app, with over 1,000 downloads.
The website of Richpanel receives about 367 thousand visits a month.