About Route
Route is a company based in Lehi (United States) founded in 2018 by Mike Moreno and Evan Walker. It operates as a SaaS (Software-as-a-Service), and Subscription Services. Route has raised $253.53 million across 4 funding rounds from investors including Pattern, Endeavor and FJ Labs. Route has completed 1 acquisition, including Frate. Route offers products and services including Shipping Protection, Issue Resolution, Package Tracking, Product Recommendations, and Carbon Neutral Shipping. Route operates in a competitive market with competitors including AfterShip, Slice, Hypertrack, Easyship and Shipup, among others.
- Headquarter Lehi, United States
- Founders Mike Moreno, Evan Walker
- Stage Unicorn
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Sectors
Transportation, Automotive & LogisticsRetail
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Email
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Phone
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Website
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Social
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Products & Services of Route
Route offers a comprehensive portfolio of products and services, including Shipping Protection, Issue Resolution, Package Tracking, Product Recommendations, and Carbon Neutral Shipping. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Shipping protection is offered for customer purchase confidence.
Fast resolutions are provided for shipping-related customer issues.
Package tracking is enabled across multiple communication channels.
AI-driven product recommendations are served during customer interactions.
Carbon neutral shipping is supported for environmental impact reduction.
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Funding Insights of Route
Route has successfully raised a total of $253.53M across 4 strategic funding rounds. The most recent funding activity was a Series C round of $40 million completed in June 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Series C — $40.0M
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First Round
First Round
(25 Feb 2019)
- Investors Count 14
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jun, 2024 | Amount | Series C - Route | Valuation | Hanaco Ventures | |
| Jan, 2022 | Amount | Series B - Route | Valuation | Eldridge Industries , Madrona Venture Group | |
| Nov, 2019 | Amount | Seed - Route | Valuation | Peak |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Route
Route has secured backing from 14 investors, including venture fund and institutional investors. Prominent investors backing the company include Pattern, Endeavor and FJ Labs. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Startups are funded through venture capital by Hanaco Ventures.
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Founded Year | Domain | Location | |
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Support is provided to individuals building remarkable companies.
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Founded Year | Domain | Location | |
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Venture capital investing in AI, biotech, and technology sectors, focusing on seed and early stages in Seattle and beyond.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Route
Route has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Frate. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Platform offering E-commerce returns management
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2022 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Route
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Route Comparisons
Competitors of Route
Route operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as AfterShip, Slice, Hypertrack, Easyship and Shipup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Web-based tracking solutions for eCommerce shipment monitoring are provided.
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| domain | founded_year | HQ Location |
A package tracking app is provided for online shoppers' deliveries.
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| domain | founded_year | HQ Location |
API for real-time tracking and tracing of shipments is provided.
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| domain | founded_year | HQ Location |
Shipping solutions for eCommerce sellers are integrated with major platforms.
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| domain | founded_year | HQ Location |
Parcel tracking platform is offered for online retailers.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Route
Frequently Asked Questions about Route
When was Route founded?
Route was founded in 2018 and raised its 1st funding round 1 year after it was founded.
Where is Route located?
Route is headquartered in Lehi, United States. It is registered at Lehi, Utah, United States.
Who is the current CEO of Route?
Evan Walker is the current CEO of Route. They have also founded this company.
Is Route a funded company?
Route is a funded company, having raised a total of $253.53M across 4 funding rounds to date. The company's 1st funding round was a Seed of $12M, raised on Feb 25, 2019.
What does Route do?
Route is established as a leading post-purchase platform for ecommerce businesses. Services are provided in shipping protection, issue resolution, package tracking, product recommendations, and carbon neutral shipping. Solutions are designed to enhance customer experience, build loyalty, and reduce support burdens for brands. The platform is trusted by over 13,000 brands, focusing on turning negative shipping experiences into positive customer interactions. Integration with major commerce platforms is supported to optimize the post-purchase journey across various sectors.
Who are the top competitors of Route?
What products or services does Route offer?
Route offers Shipping Protection, Issue Resolution, Package Tracking, Product Recommendations, and Carbon Neutral Shipping.
How many acquisitions has Route made?
Route has made 1 acquisition, including Frate.
Who are Route's investors?
Route has 14 investors. Key investors include Pattern, Endeavor, FJ Labs, Hanaco Ventures, and Jaws.
What is Route's valuation?
The valuation of Route is $1.25B as of Jan 2022.
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