About Route
Route is a Transportation, Automotive & Logistics company based in Lehi (United States) founded in 2018 by Mike Moreno and Evan Walker. Solutions for tracking e-commerce packages and handling claims are provided. It operates on a SaaS (Software-as-a-Service) and Subscription Services model in Transportation, Automotive & Logistics and Retail sectors. Route has raised $339.5 million across 4 funding rounds from investors including Pattern, Endeavor and FJ Labs. The company has 262 employees. Route has completed 1 acquisition, including Frate. Route was last valued at $1.4 billion in December 2024. Its chief executive, as recorded, is Evan Walker. Its website route.com draws about 2 million monthly visits. Route offers products and services including Shipping Protection, Issue Resolution, Package Tracking, Product Recommendations, and Carbon Neutral Shipping. Its focus areas include Technology, Ecommerce Solutions and Post-Purchase Platforms. Its competitors include Slice, Hypertrack and Felux; 3 of its 3 listed competitors have raised funding.
Company details
Route is established as a leading post-purchase platform for ecommerce businesses. Services are provided in shipping protection, issue resolution, package tracking, product recommendations, and carbon neutral shipping. Solutions are designed to enhance customer experience, build loyalty, and reduce support burdens for brands. The platform is trusted by over 13,000 brands, focusing on turning negative shipping experiences into positive customer interactions. Integration with major commerce platforms is supported to optimize the post-purchase journey across various sectors.
Products & Services of Route
Route offers a comprehensive portfolio of products and services, including Shipping Protection, Issue Resolution, Package Tracking, Product Recommendations, and Carbon Neutral Shipping.
Shipping protection is offered for customer purchase confidence.
Fast resolutions are provided for shipping-related customer issues.
Package tracking is enabled across multiple communication channels.
AI-driven product recommendations are served during customer interactions.
Carbon neutral shipping is supported for environmental impact reduction.
Apps and channels of Route
Route publishes 1 mobile app with over 1M+ downloads.
Funding Insights of Route
Route has successfully raised a total of $339.5M across 4 strategic funding rounds. The most recent funding activity was a Series C round of $40 million completed in June 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $339.5M
- Total Rounds 4
- Last Round Series C — $40M
- First Round $1.53M
(Feb 2019)
- Investors Count 23
All 4 funding rounds of Route with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2024 | $40M | Series C | – | Hanaco Ventures | |
| Jan 2022 | $200M | Series B | $1.25B | Eldridge Industries, Madrona Venture Group | |
| Nov 2019 | $12M | Seed | – | Peak | |
| Feb 2019 | $1.53M | Seed | – | – | – |
| Date | Valuation | Stage |
|---|---|---|
| Jan 2022 | $1.25B | •••••••• |
Last known valuation $1.4B (Dec 2024). 23 investors in total: 23 institutional.
Investors in Route
Route has secured backing from 23 investors, including venture fund and institutional investors. Prominent investors backing the company include Pattern, Endeavor and FJ Labs.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Startups are funded through venture capital by Hanaco Ventures. | hanacovc.com | Tel Aviv, Israel | ||
Support is provided to individuals building remarkable companies. | jawsvc.com | Miami Beach, United States | ||
Venture capital investing in AI, biotech, and technology sectors, focusing on seed and early stages in Seattle and beyond. | madrona.com | |||
Holding company investing in insurance, asset management, technology, mobility, sports, music, real estate, and consumer sectors | eldridge.com | Miami, United States | ||
Investments are made by Riot in early-stage hardware tech startups. | riot.vc | Boston, United States | ||
Venture capital firm focused on marketplaces, gaming, web3, fintech, and multiple sectors | 2007 | fjlabs.com | New York, United States | |
VC-backed startup studio focused on multiple sectors is operated. | 75andsunny.vc | Los Angeles, United States | ||
Capital is invested in lower middle-market companies by Banner Capital. | bannercap.com | Lehi, United States | ||
Early-stage tech investments in Europe are targeted by Peak. | peak.capital | Amsterdam, Netherlands | ||
Investments are directed toward early-stage tech startups by Album VC. | album.vc | Lehi, United States |
Investor details for Route
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People of Route
42 people are tracked at Route (13 in leadership, 1 in board & advisors, 28 in team); the tracked headcount is 262.
| Name | Role | Group |
|---|---|---|
Mike Moreno | Co-Founder | Leadership |
Evan Walker | Co-Founder & CEO | Leadership |
Murray Watts | Director, Strategic Partnerships And Business Development | Leadership |
Allie Jernigan | Head Of Design | Leadership |
Cameron Hale | Chief Revenue Officer (cro) | Leadership |
Andrew Schmid | Chief Product Officer | Leadership |
Justin Budlow | Director Of Product Management | Leadership |
Eric Kobe | CEO | Leadership |
Corinne Carr | Chief Compliance Officer | Leadership |
Nicholas Lloyd | Chief Technology Officer | Leadership |
Chris Adams | Director Of IT | Leadership |
Augusto Pedroza | Senior Director Of Engineering | Leadership |
Valerie Hamrekelidze🇺🇦 | Director Of Brand Design | Leadership |
Michael Yamartino | Board Member | Board & advisors |
Tony Speare | Senior Analytics Engineer | Team |
Jonathan Liu | Lead Product Manager, Growth | Team |
Ammon Lee | Senior Product Manager | Team |
.eduan Lenine | Staff Software Engineer | Team |
Matheus Ambrozio | Senior Software Engineer | Team |
Diego Lopes | Senior Software Engineer | Team |
22 more people are available in the full profile.
Complete people profiles for Route
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Investments & Acquisitions by Route
Route has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Frate.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Platform offering E-commerce returns management | frate.com | Austin, United States | 2022 | Jan 2026 | •••• |
Complete acquisition details for Route
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Timeline of Route
5 dated milestones of Route across 8 years, from founding to its latest funding, stage changes and deals.
- Founded Route is founded.
- Funding First funding round of $1.5M.
- Milestone Reaches Unicorn status.
- Funding Latest funding round, Series C, of $40.0M.
- Acquisition Acquires Frate.
Competitors of Route
Route has 3 listed competitors in our database, 3 of them funded. They include Slice, Hypertrack and Felux.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| slice.com | 2010 | Palo Alto, United States | $38.03M | 105 | A package tracking app is provided for online shoppers' deliveries. | |
| hypertrack.com | 2015 | San Francisco, United States | $33.5M | API for real-time tracking and tracing of shipments is provided. | ||
| felux.com | 2018 | Cleveland, United States | $24.6M | Online B2B marketplace and logistics for steel industry are provided. |
Detailed competitors of Route
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Web traffic of Route
The website of Route (route.com) receives about 2M visits a month and ranks #27,814 among all websites worldwide, #736 in Business Services.
- Monthly visits2M
▼ 18.9% vs previous month
- Unique visitors895.8K
per month
- Global rank#27,814
among all websites
- Category rank#736
Business and Consumer Services · Business Services
- Bounce rate66%
- Pages per visit2.3
- Average visit1 min 29 sec
- DevicesDesktop 26% · Mobile 74%
Websites whose visitors overlap most with Route. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| roadwarrior.app | 100% | 82.2K | #458,863 | View details | |
| goshippo.com | 93% | 3.3M | #14,029 | View details | |
| getcircuit.com | 91% | 23.8K | #790,481 | View details | |
| greenly.earth | 91% | 216.4K | #229,710 | View details | |
| ecocart.io | 91% | 19.7K | #1,144,100 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Route
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Top companies in Logistics Technology & Platforms
3 companies that operate in the same segment as Route (Logistics Technology & Platforms) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Food and grocery deliveries are facilitated through an app-based platform. | 2013 | San Francisco, California, United States | USD 2.5 B | USD 10.72 B | 80,579 | |
AI-powered cloud-based vehicle tracking solutions are offered for fleet owners. | 2015 | San Francisco, California, United States | USD 915 M | USD 1.62 B | 5,792 | |
Cloud-based logistics software suite is provided for supply chain management. | 1994 | Schaumburg, Illinois, United States | USD 35 M | USD 1.42 B | 3,600 |
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Related news about Route
Complete news archive for Route
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Frequently Asked Questions about Route
Route was founded in 2018 and raised its 1st funding round 1 year after it was founded.
Route is headquartered in Lehi, United States. It is registered at Lehi, Utah, United States.
Evan Walker is the CEO of Route, as recorded in our data. They have also founded this company.
Route is a funded company, having raised a total of $339.5M across 4 funding rounds to date. The company's 1st funding round was a Seed of $1.53M, raised on Feb 2019.
Route has 262 employees.
Route is established as a leading post-purchase platform for ecommerce businesses. Services are provided in shipping protection, issue resolution, package tracking, product recommendations, and carbon neutral shipping. Solutions are designed to enhance customer experience, build loyalty, and reduce support burdens for brands. The platform is trusted by over 13,000 brands, focusing on turning negative shipping experiences into positive customer interactions. Integration with major commerce platforms is supported to optimize the post-purchase journey across various sectors.
Route's top competitors include Slice, Hypertrack and Felux.
Route offers Shipping Protection, Issue Resolution, Package Tracking, Product Recommendations, and Carbon Neutral Shipping.
Route has made 1 acquisition, including Frate.
Route has 23 investors. Key investors include Pattern, Endeavor, FJ Labs, Hanaco Ventures, and Jaws.
The valuation of Route is $1.4B as of Dec 2024.
Yes. Route publishes Route: Package Tracker, with over 1 million downloads.