About Ruby
Ruby is a company based in Portland (United States) founded in 2003 was acquired by Updata Partners in January 2015.. Ruby has raised $38.8 million across 1 funding round from investors including Updata Partners and StepStone Group. Ruby has completed 2 acquisitions, including Professional Chats and Pure Chat. Ruby offers products and services including Virtual Receptionists and Live Chat. Ruby operates in a competitive market with competitors including Genpact, Sutherland, Datamatics, Quess and Hexaware, among others.
- Headquarter Portland, United States
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Sectors
Business Services
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Ruby Receptionists, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$38.8 M (USD)
in 1 rounds
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Latest Funding Round
$38.8 M (USD), Series C
Dec 31, 2014
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Investors
Updata Partners
& 1 more
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Employee Count
Employee Count
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Investments & Acquisitions
Professional Chats
& 1 more
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Acquired by
Updata Partners
(Jan 06, 2015)
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Products & Services of Ruby
Ruby offers a comprehensive portfolio of products and services, including Virtual Receptionists and Live Chat. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Service for answering calls and managing business communications effectively
Platform for engaging website visitors and converting leads quickly
Funding Insights of Ruby
Ruby has successfully raised a total of $38.8M through 1 strategic funding round. The most recent funding activity was a Series C round of $38.8 million completed in December 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Series C — $38.8M
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First Round
First Round
(31 Dec 2014)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec, 2014 | Amount | Series C - Ruby | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Ruby
Ruby has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include Updata Partners and StepStone Group. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Private equity investments are directed toward multiple sectors.
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Founded Year | Domain | Location | |
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Ruby
Ruby has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Professional Chats and Pure Chat. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Live chat software is provided for lead qualification and consultations.
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2016 | ||||
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Live chat solutions are offered for websites and mobile apps.
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2012 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Ruby
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Ruby Comparisons
Competitors of Ruby
Ruby operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Sutherland, Datamatics, Quess and Hexaware, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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Business process and technology management services are provided globally.
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| domain | founded_year | HQ Location |
Cloud-based text analytics and cognitive automation services are provided.
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| domain | founded_year | HQ Location |
Provider of outsourcing and business services
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| domain | founded_year | HQ Location |
Provider of IT consulting and BPO services
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| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Ruby
Frequently Asked Questions about Ruby
When was Ruby founded?
Ruby was founded in 2003 and raised its 1st funding round 11 years after it was founded.
Where is Ruby located?
Ruby is headquartered in Portland, United States. It is registered at Portland, Oregon, United States.
Is Ruby a funded company?
Ruby is a funded company, having raised a total of $38.8M across 1 funding round to date. The company's 1st funding round was a Series C of $38.8M, raised on Dec 31, 2014.
What does Ruby do?
Ruby was founded in 2003 and is headquartered in Portland, United States. Business process outsourcing services are delivered by the company to support operations in various sectors, including administrative and customer support functions. Focus is placed on scalable solutions for clients across industries. The companys domain, ruby.com, serves as its primary online platform.
Who are the top competitors of Ruby?
Ruby's top competitors include Quess, Datamatics and TaskUs.
What products or services does Ruby offer?
Ruby offers Virtual Receptionists and Live Chat.
How many acquisitions has Ruby made?
Ruby has made 2 acquisitions, including Professional Chats, and Pure Chat.
Who are Ruby's investors?
Ruby has 2 investors. Key investors include Updata Partners, and StepStone Group.
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