About Professional Chats
Professional Chats is a company based in Portland (United States) founded in 2016 was acquired by Ruby in January 2019.. Professional Chats offers products and services including Virtual Receptionists and Live Chat. Professional Chats operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter Portland, United States
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Ruby Receptionists, Inc.
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Products & Services of Professional Chats
Professional Chats offers a comprehensive portfolio of products and services, including Virtual Receptionists and Live Chat. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Handles calls and appointments for small businesses efficiently.
Manages website interactions to convert visitors into leads.
Funding Insights of Professional Chats
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Professional Chats
Professional Chats has secured backing from 1 investor. Prominent investors backing the company include Ruby. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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BPO services are provided to multiple industries by Ruby.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Professional Chats
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Professional Chats
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Professional Chats Comparisons
Competitors of Professional Chats
Professional Chats operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Professional Chats
When was Professional Chats founded?
Professional Chats was founded in 2016.
Where is Professional Chats located?
Professional Chats is headquartered in Portland, United States. It is registered at Portland, Oregon, United States.
What does Professional Chats do?
Ruby was founded in 2016 in Portland, United States, as a software provider in the customer engagement sector. Live chat solutions are offered, featuring 247 support through trained specialists certified in spelling and grammar. Services include live call transfers for lead qualification, customized scripting, and website integrations tailored for law firms, residential services, dentists, and chiropractors to facilitate lead generation and brand enhancement.
Who are the top competitors of Professional Chats?
Professional Chats's top competitors include Twilio, Genesys and Freshworks.
What products or services does Professional Chats offer?
Professional Chats offers Virtual Receptionists and Live Chat.
Who are Professional Chats's investors?
Professional Chats has 1 investor. Key investors include Ruby.
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