About Service Express
Service Express is a Technology company based in Grand Rapids (United States) founded in 1986, and was acquired by Warburg Pincus in August 2024. IT hardware maintenance for data centers and facilities is provided. The company has 569 employees. Service Express has completed 6 acquisitions, including Mid-Range Computer Group, SYMM Care and Service Express. Its website serviceexpress.com draws about 103 thousand monthly visits. Service Express offers products and services including Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform. Its focus areas include Business Services, IT Services and Suite. Its legal entity is SERVICE EXPRESS, INC. Its competitors include 1&1 IONOS, Genpact and Epam; 1 of its 3 listed competitors has raised funding.
Company details
Service Express was founded in 1986 in Grand Rapids, United States, within the IT services sector. Maintenance is handled for servers from Dell, HP, IBM, and Oracle; storage from Dell, EMC, Hitachi, HP, IBM, NetApp, Oracle, and STK; and networking from Dell and Cisco. Additional operations encompass data center relocation, IT asset recovery, and virtualization setup across various facilities.
- Headquarters Grand Rapids, United States
- Employees 569
- Stage Acquired
- SectorsTechnology
- Website category Computers Electronics and Technology · Computer Hardware
- Email••••••••
- Website serviceexpress.com
- Social LinkedIn X Facebook Instagram
- Acquired by Harvest Partners (Nov 2019)
- Legal Name Service Express, Inc.
- InvestorsWarburg Pincus
& 2 more
- Employee Count569
- Investments & AcquisitionsMid-Range Computer Group
& 5 more
- Acquired by
Products & Services of Service Express
Service Express offers a comprehensive portfolio of products and services, including Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform.
Supports servers, storage, and networks for optimal uptime.
Provides backup, recovery, and security for business environments.
Enables ticketing and account management for IT maintenance.
Funding Insights of Service Express
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of Service Express with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2015 | Private Equity Round | – | – |
3 investors in total: 3 institutional.
Investors in Service Express
Service Express has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Warburg Pincus, Pamlico Capital and Harvest Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Pamlico Capital is engaged in private equity investments for growth companies. | pamlicocapital.com | Charlotte, United States | ||
Multi-stage private equity investments are pursued across diverse sectors. | 1966 | warburgpincus.com | New York, United States | |
Harvest Partners is engaged in alternative investment strategies. | harvestpartners.com |
Investor details for Service Express
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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- Round participation
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People of Service Express
98 people are tracked at Service Express (23 in leadership, 75 in team); the tracked headcount is 569.
| Name | Role | Group |
|---|---|---|
Ron Alvesteffer | President & CEO | Leadership |
Julie Ausherman | CFO | Leadership |
Rob Miller | Chief Operating Officer | Leadership |
Bill Golder | Chief Revenue Officer | Leadership |
Nomaan Raja | Vice President Of Service, Europe | Leadership |
Bobby Lipps | Regional Service Director | Leadership |
Jake Blough | CTO | Leadership |
Brian Wachsman | Head Of Sales Operations Europe | Leadership |
Luis Flores | Director Of Sales Development | Leadership |
Gregory Banning | Vice President, Global Head Enterprise Services | Execution & Operation Mgmt | Leadership |
Chris Kunnen | Director Of Finance | Leadership |
Jason Scott | Director Of Strategic Services | Leadership |
Ben Threlfall | Vice President Of Sales (europe) | Leadership |
Matthew Bailey | Global Managed Infrastructure Services Sales Director | Leadership |
Ryan Mraz | Director Of Sales | Leadership |
Cody Poltrock | Director Of Supply Chain | Leadership |
Steve Stewart | Director Of Sales | Leadership |
Sam Dean | Enterprise Account Executive- Business Partner Team Uk&e | Leadership |
Glen Schulberg | Director, Global Head Of Talent Acquisition | Leadership |
Chasta Bair | Director Of Sales | Leadership |
78 more people are available in the full profile.
Complete people profiles for Service Express
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Service Express
Service Express has strategically engaged in corporate development activities, having acquired 6 companies. Notable acquisitions include Mid-Range Computer Group, SYMM Care and Service Express.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Cloud, managed IT, and related services are provided to businesses. | midrange.ca | Markham, Canada | 1998 | Dec 2024 | •••• | |
Provider of storage, network & server support services | sherlockservices.com | Barberton, United States | 1991 | Sep 2022 | •••• | |
Hosting services are provided by iInTheCloud for cloud-based needs. | iinthecloud.com | Middleville, United States | 2012 | Jul 2022 | •••• | |
Provider of cloud, security, system upgrade, automated health reporting, and other services | itechsol.com | Danbury, United States | 1996 | Jul 2022 | •••• | |
IT support services are provided by Trident to various clients. | tridentusa.com | Tinton Falls, United States | 1990 | Apr 2022 | •••• | |
Cloud, datacenter, security, and IT asset disposition services are provided. | symm-care.com | Cleveland, United States | 1999 | Feb 2020 | •••• |
Complete acquisition details for Service Express
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
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Timeline of Service Express
13 dated milestones of Service Express across 38 years, from founding to its latest funding, stage changes and deals.
- Founded Service Express is founded.
- Funding First funding round.
- Acquisition Acquires Service Express.
- Exit Acquired by Harvest Partners.
- Acquisition Acquires SYMM Care.
- Acquisition Acquires Service Express.
- Acquisition Acquires Service Express.
- Acquisition Acquires Service Express.
- Acquisition Acquires iInTheCloud.
- Acquisition Acquires iTech Solutions Group.
- Acquisition Acquires Sherlock Services.
- Exit Acquired by Warburg Pincus.
- Acquisition Acquires Mid-Range Computer Group.
Competitors of Service Express
Service Express has 3 listed competitors in our database, 1 of them funded. They include 1&1 IONOS, Genpact and Epam.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| ionos.com | 1988 | Chesterbrook, United States | 134 | Cloud infrastructure and hosting services are provided by 1&1 IONOS. | ||
| genpact.com | 1997 | New York, United States | 129,140 | Provider of end-to-end business process outsourcing services | ||
| epam.com | 1993 | Newtown Square, United States | $50M | Provider of software development, data analytics, and other IT suite services |
Detailed competitors of Service Express
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Web traffic of Service Express
The website of Service Express (serviceexpress.com) receives about 102.6K visits a month and ranks #350,399 among all websites worldwide, #1,365 in Computer Hardware.
- Monthly visits102.6K
▲ 5% vs previous month
- Unique visitors33.1K
per month
- Global rank#350,399
among all websites
- Category rank#1,365
Computers Electronics and Technology · Computer Hardware
- Bounce rate41%
- Pages per visit3.1
- Average visit1 min 26 sec
- DevicesDesktop 52% · Mobile 48%
Websites whose visitors overlap most with Service Express. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| parkplacetechnologies.com | 100% | 161.4K | #239,025 | View details | |
| dataknox.io | 87% | #1,687,556 | View details | ||
topgun-tech.com | topgun-tech.com | 84% | – | ||
servercomputeworks.com | servercomputeworks.com | 82% | #1,816,647 | – | |
cloudcontrolled.uk | cloudcontrolled.uk | 74% | #2,646,095 | – | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Service Express
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in IT Services & Operations
3 companies that operate in the same segment as Service Express (IT Services & Operations) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud orchestration solutions are provided for multi-cloud and device applications. | 1998 | Palo Alto, California, United States | USD 595.83 M | USD 812.05 M | 8,861 | |
A cloud-based platform for incident management software is provided. | 2009 | San Francisco, California, United States | USD 173.6 M | USD 492.55 M | 4,473 | |
Unified IT management is delivered through a cloud-based platform. | 2004 | Santa Clara, California, United States | USD 83.7 M | USD 13.28 B | 26,290 |
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Related news about Service Express
Complete news archive for Service Express
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Frequently Asked Questions about Service Express
Service Express was founded in 1986 and raised its 1st funding round 29 years after it was founded.
Service Express is headquartered in Grand Rapids, United States. It is registered at Grand Rapids, Michigan, United States.
Service Express has 569 employees.
Service Express was founded in 1986 in Grand Rapids, United States, within the IT services sector. Maintenance is handled for servers from Dell, HP, IBM, and Oracle; storage from Dell, EMC, Hitachi, HP, IBM, NetApp, Oracle, and STK; and networking from Dell and Cisco. Additional operations encompass data center relocation, IT asset recovery, and virtualization setup across various facilities.
Service Express offers Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform.
Service Express has made 6 acquisitions, including Mid-Range Computer Group, SYMM Care, and Service Express.
Service Express has 3 investors. Key investors include Warburg Pincus, Pamlico Capital, and Harvest Partners.
Service Express operates through Service Express, Inc..
Yes. Service Express was acquired by Harvest Partners in November 2019.
The website of Service Express receives about 103 thousand visits a month and ranks #350,399 among all websites worldwide.