Service Express

Grand Rapids, United States Founded: 1986 • Age: 40 yrs Acquired By Warburg Pincus
IT hardware maintenance for data centers and facilities is provided.
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About Service Express

Service Express is a company based in Grand Rapids (United States) founded in 1986 was acquired by Warburg Pincus in August 2024.. The company has 569 employees as of December 31, 2020. Service Express has completed 9 acquisitions, including Mid-Range Computer Group, SYMM Care and Service Express. Service Express offers products and services including Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform. Service Express operates in a competitive market with competitors including UST, NTT DATA, Breed Reply, Globant and 1&1 IONOS, among others.

  • Headquarter Grand Rapids, United States
  • Employees 569 as on 31 Dec, 2020
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Service Express, Inc.
Operational Areas
Technology → Enterprise IT Services & Distribution
Key Metrics
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Products & Services of Service Express

Service Express offers a comprehensive portfolio of products and services, including Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Supports servers, storage, and networks for optimal uptime.

Provides backup, recovery, and security for business environments.

Enables ticketing and account management for IT maintenance.

People of Service Express
Headcount 200-500
Employee Profiles 98
Employee Profiles
People
Ron Alvesteffer
President & CEO
People
Julie Ausherman
CFO
People
Joshua Leatherman
Investor
People
Kate Meredith
Senior Commercial Business Intelligence Analyst

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Funding Insights of Service Express

  • Total Funding
  • Total Rounds 1
  • Last Round
  • First Round
  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2015 Amount Private Equity Round - Service Express Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Service Express

Service Express has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Warburg Pincus, Pamlico Capital and Harvest Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
Pamlico Capital is engaged in private equity investments for growth companies.
Founded Year Domain Location
Multi-stage private equity investments are pursued across diverse sectors.
Founded Year Domain Location
Harvest Partners is engaged in alternative investment strategies.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Service Express

Service Express has strategically engaged in corporate development activities, having acquired 9 companies. Notable acquisitions include Mid-Range Computer Group, SYMM Care and Service Express. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Hosting services are provided by iInTheCloud for cloud-based needs.
2012
Cloud, datacenter, security, and IT asset disposition services are provided.
1999
IT service suite solutions are provided for various needs.
1999
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Service Express

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Service Express Comparisons

Employees
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Competitors of Service Express

Service Express operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as UST, NTT DATA, Breed Reply, Globant and 1&1 IONOS, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
High-quality office furniture is provided by UST for various needs.
domain founded_year HQ Location
Application development, cloud, cybersecurity, and business intelligence services are provided.
domain founded_year HQ Location
AI, cloud, and blockchain services are provided globally.
domain founded_year HQ Location
IT and digital transformation services are delivered to various industries.
domain founded_year HQ Location
Cloud infrastructure and hosting services are provided by 1&1 IONOS.
domain founded_year HQ Location
Provider of end-to-end business process outsourcing services
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Service Express

Frequently Asked Questions about Service Express

When was Service Express founded?

Service Express was founded in 1986 and raised its 1st funding round 29 years after it was founded.

Where is Service Express located?

Service Express is headquartered in Grand Rapids, United States. It is registered at Grand Rapids, Michigan, United States.

How many employees does Service Express have?

As of Dec 31, 2020, the latest employee count at Service Express is 569.

What does Service Express do?

Service Express was founded in 1986 in Grand Rapids, United States, within the IT services sector. Maintenance is handled for servers from Dell, HP, IBM, and Oracle; storage from Dell, EMC, Hitachi, HP, IBM, NetApp, Oracle, and STK; and networking from Dell and Cisco. Additional operations encompass data center relocation, IT asset recovery, and virtualization setup across various facilities.

Who are the top competitors of Service Express?

Service Express's top competitors include Happiest Minds, 1&1 IONOS and Genpact.

What products or services does Service Express offer?

Service Express offers Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform.

How many acquisitions has Service Express made?

Service Express has made 9 acquisitions, including Mid-Range Computer Group, SYMM Care, and Service Express.

Who are Service Express's investors?

Service Express has 3 investors. Key investors include Warburg Pincus, Pamlico Capital, and Harvest Partners.

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