About Service Express
Service Express is a company based in Grand Rapids (United States) founded in 1986 was acquired by Warburg Pincus in August 2024.. The company has 569 employees as of December 31, 2020. Service Express has completed 9 acquisitions, including Mid-Range Computer Group, SYMM Care and Service Express. Service Express offers products and services including Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform. Service Express operates in a competitive market with competitors including UST, NTT DATA, Breed Reply, Globant and 1&1 IONOS, among others.
- Headquarter Grand Rapids, United States
- Employees 569 as on 31 Dec, 2020
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Service Express, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
Warburg Pincus
& 2 more
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Employee Count
569
as on Dec 31, 2020
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Investments & Acquisitions
Mid-Range Computer Group
& 8 more
- Acquired by
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Products & Services of Service Express
Service Express offers a comprehensive portfolio of products and services, including Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Supports servers, storage, and networks for optimal uptime.
Provides backup, recovery, and security for business environments.
Enables ticketing and account management for IT maintenance.
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Funding Insights of Service Express
- Total Funding Total Funding
- Total Rounds 1
- Last Round Last Round
- First Round First Round
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2015 | Amount | Private Equity Round - Service Express | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Service Express
Service Express has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Warburg Pincus, Pamlico Capital and Harvest Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Pamlico Capital is engaged in private equity investments for growth companies.
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Founded Year | Domain | Location | |
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Multi-stage private equity investments are pursued across diverse sectors.
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Founded Year | Domain | Location | |
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Harvest Partners is engaged in alternative investment strategies.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Service Express
Service Express has strategically engaged in corporate development activities, having acquired 9 companies. Notable acquisitions include Mid-Range Computer Group, SYMM Care and Service Express. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Hosting services are provided by iInTheCloud for cloud-based needs.
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2012 | ||||
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Cloud, datacenter, security, and IT asset disposition services are provided.
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1999 | ||||
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IT service suite solutions are provided for various needs.
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1999 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Service Express
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Service Express Comparisons
Competitors of Service Express
Service Express operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as UST, NTT DATA, Breed Reply, Globant and 1&1 IONOS, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
High-quality office furniture is provided by UST for various needs.
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| domain | founded_year | HQ Location |
Application development, cloud, cybersecurity, and business intelligence services are provided.
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| domain | founded_year | HQ Location |
AI, cloud, and blockchain services are provided globally.
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| domain | founded_year | HQ Location |
IT and digital transformation services are delivered to various industries.
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| domain | founded_year | HQ Location |
Cloud infrastructure and hosting services are provided by 1&1 IONOS.
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| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Service Express
Frequently Asked Questions about Service Express
When was Service Express founded?
Service Express was founded in 1986 and raised its 1st funding round 29 years after it was founded.
Where is Service Express located?
Service Express is headquartered in Grand Rapids, United States. It is registered at Grand Rapids, Michigan, United States.
How many employees does Service Express have?
As of Dec 31, 2020, the latest employee count at Service Express is 569.
What does Service Express do?
Service Express was founded in 1986 in Grand Rapids, United States, within the IT services sector. Maintenance is handled for servers from Dell, HP, IBM, and Oracle; storage from Dell, EMC, Hitachi, HP, IBM, NetApp, Oracle, and STK; and networking from Dell and Cisco. Additional operations encompass data center relocation, IT asset recovery, and virtualization setup across various facilities.
Who are the top competitors of Service Express?
Service Express's top competitors include Happiest Minds, 1&1 IONOS and Genpact.
What products or services does Service Express offer?
Service Express offers Data Center Maintenance, Managed Infrastructure Services, and ExpressConnect Platform.
How many acquisitions has Service Express made?
Service Express has made 9 acquisitions, including Mid-Range Computer Group, SYMM Care, and Service Express.
Who are Service Express's investors?
Service Express has 3 investors. Key investors include Warburg Pincus, Pamlico Capital, and Harvest Partners.
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