About Serviceform
Serviceform is a company based in Helsinki (Finland) founded in 2017.. Serviceform has raised $5.21 million across 3 funding rounds from investors including Gorilla Capital, Business Finland and Backing Minds. Serviceform offers products and services including AI Chatbot, WhatsApp Business Manager, xRM, Ourly, and Dynamic Forms. Serviceform operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, BigID and Sprinklr, among others.
- Headquarter Helsinki, Finland
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Sectors
Technology
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Email
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Phone
*********
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Website
*********
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$5.21 M (USD)
in 3 rounds
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Latest Funding Round
$2.59 M (USD), Series A
Nov 19, 2024
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Investors
Gorilla Capital
& 5 more
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Employee Count
Employee Count
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Products & Services of Serviceform
Serviceform offers a comprehensive portfolio of products and services, including AI Chatbot, WhatsApp Business Manager, xRM, Ourly, and Dynamic Forms. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates customer interactions for website support.
Enables campaigns and automated replies via WhatsApp.
Manages tasks and sales pipelines for teams.
Facilitates meeting booking for professionals.
Creates visual multistep forms for lead capture.
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Funding Insights of Serviceform
Serviceform has successfully raised a total of $5.21M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $2.59 million completed in November 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Series A — $2.6M
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First Round
First Round
(21 Nov 2018)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov, 2024 | Amount | Series A - Serviceform | Valuation | Backing Minds , Gorilla Capital | |
| Feb, 2022 | Amount | Series A - Serviceform | Valuation | Backing Minds | |
| Nov, 2018 | Amount | Seed - Serviceform | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Serviceform
Serviceform has secured backing from 6 investors, including institutional, angel, and venture fund investors. Prominent investors backing the company include Gorilla Capital, Business Finland and Backing Minds. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Early-stage investments are made in Nordic and Baltic startups.
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Founded Year | Domain | Location | |
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Mental healthcare services are provided in Stockholm, Sweden.
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Founded Year | Domain | Location | |
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Distressed foreclosure homes are purchased, renovated, and resold to buyers.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Serviceform
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Serviceform
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Serviceform Comparisons
Competitors of Serviceform
Serviceform operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, BigID and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based platform for data privacy management software is provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Serviceform
Frequently Asked Questions about Serviceform
When was Serviceform founded?
Serviceform was founded in 2017 and raised its 1st funding round 1 year after it was founded.
Where is Serviceform located?
Serviceform is headquartered in Helsinki, Finland.
Is Serviceform a funded company?
Serviceform is a funded company, having raised a total of $5.21M across 3 funding rounds to date. The company's 1st funding round was a Seed of $350K, raised on Nov 21, 2018.
What does Serviceform do?
Cloud based platform offering conversational bots for marketing. The platform provides solutions for online lead generation, chat based search, natural language processing, answer training, appointment scheduling, payments processing, subscription processing, and customer support. Also offered is an online form builder. Supports integrations with Shopify, WordPress, Squarespace, Weebly, Hubspot, Salesforce, Mailchimp, Stripe, and Klarna. It serves industries including real estate, catering, banking, and insurance.
Who are the top competitors of Serviceform?
Serviceform's top competitors include Twilio, Freshworks and Dialpad.
What products or services does Serviceform offer?
Serviceform offers AI Chatbot, WhatsApp Business Manager, xRM, Ourly, and Dynamic Forms.
Who are Serviceform's investors?
Serviceform has 6 investors. Key investors include Gorilla Capital, Business Finland, Backing Minds, Virta, and Lasse Jarvinen.
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