About Smart Call Center Solutions
Smart Call Center Solutions is a Retail company based in Kolkata (India) founded in 2006. It provides BPO services, web design, eCommerce solutions, and digital marketing for businesses. It operates on a B2B model in Retail and Business Services sectors. Its Indian entity Smart Call Center Solutions Pvt Ltd reported revenue of ₹9.01 Cr. Smart Call Center Solutions offers products and services including Call Center Support, Web Design Service, eCommerce Solutions, and Online Digital Marketing. Its focus areas include IT Services, Web Development, Digital Solutions and Ecommerce Platforms.
Company details
Smart Call Center Solutions Pvt. Ltd., based in Kolkata, India, specializes in business process outsourcing, including call center support for customer management and lead generation. They deliver IT services such as web design, development, eCommerce solutions, and online digital marketing to help clients scale globally. With over 20 years of experience, they focus on technical support and outsourcing, representing borrowers and agents rather than banks, ensuring competitive pricing and customer satisfaction.
- Headquarters Kolkata, India
- SectorsRetailBusiness Services
- Email••••••••
- Website smartcallcentersolutions.com
- Social X Facebook
- Legal Name Smart Call Center Solutions Pvt Ltd
- Date of Incorporation 28 Mar, 2006
- Jurisdiction Kolkata, West Bengal, India
- Annual Revenue₹9.01 Cr
FY 2025 · -2% YoY
- Net Profit₹11.5 Lakh
FY 2025 · 1% margin
- EBITDA₹20.4 Lakh
FY 2025 · 2% margin
Associated legal entities of Smart Call Center Solutions
Smart Call Center Solutions operates through Smart Call Center Solutions Pvt Ltd (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Smart Call Center Solutions Pvt Ltd CIN U72900WB2006PTC108745 | Active | 28 Mar 2006 | Kolkata, West Bengal | ₹9.0 Cr | 2 | View details |
Products & Services of Smart Call Center Solutions
Smart Call Center Solutions offers a comprehensive portfolio of products and services, including Call Center Support, Web Design Service, eCommerce Solutions, and Online Digital Marketing.
Manages customer contact and technical support for businesses.
Creates responsive websites and custom designs for brands.
Develops online stores and integration for retail operations.
Handles SEO and marketing to enhance online visibility.
Board of directors of Smart Call Center Solutions Pvt Ltd (Smart Call Center Solutions)
Smart Call Center Solutions Pvt Ltd is the primary company behind Smart Call Center Solutions. The board of Smart Call Center Solutions Pvt Ltd currently have 2 directors; the longest-serving is Sagaya Anthony, appointed in 2015. 4 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Sagaya Anthony DIN 07148077 | Director | 06 Apr 2015 | 11 yrs 6 mo | Smart Call Center Solutions Pvt Ltd |
| Madhulika Baid DIN 01893271 | Director | 22 Feb 2023 | 3 yrs 8 mo | Smart Call Center Solutions Pvt Ltd |
Financials of Smart Call Center Solutions
Figures of Smart Call Center Solutions Pvt Ltd, the primary company behind Smart Call Center Solutions, for FY 2025. Revenue was ₹9.01 Cr (-2% year on year). Net profit was ₹11.5 Lakh (1% margin). EBITDA was ₹20.4 Lakh (2% margin). Revenue has grown at a compounded annual rate of +8% over three years and +17% over five years.
- ₹9.01 CrRevenue · FY 2025 · -2% YoY
- ₹11.5 LakhNet profit · 1% margin
- ₹20.4 LakhEBITDA · 2% margin
- ₹12.5 LakhPaid-up capital
- +8%Revenue CAGR, 3 years
- +17%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Smart Call Center Solutions Pvt Ltd are on its company page.
Detailed financial statements for Smart Call Center Solutions
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Top companies in E-Commerce Enablers & Infrastructure
3 companies that operate in the same segment as Smart Call Center Solutions (E-Commerce Enablers & Infrastructure) in India, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Integrated logistics services including parcel delivery and warehousing are provided. | 2011 | Gurugram, Haryana, India | USD 1.37 B | USD 1.12 B | 23,536 | |
E-commerce tools for shipping, marketing, and financial services are provided. | 2012 | Gurugram, Haryana, India | USD 321.57 M | USD 135.47 M | 915 | |
Express delivery logistics solutions are provided for businesses and individuals. | 2015 | Bengaluru, Karnataka, India | USD 246.8 M | USD 447.86 M |
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Frequently Asked Questions about Smart Call Center Solutions
Smart Call Center Solutions was founded in 2006.
Smart Call Center Solutions is headquartered in Kolkata, India. It is registered at Kolkata, West Bengal, India.
The primary company behind Smart Call Center Solutions, Smart Call Center Solutions Pvt Ltd, reported revenue of ₹9.01 Cr for FY 2025, down 2% year on year.
Smart Call Center Solutions Pvt. Ltd., based in Kolkata, India, specializes in business process outsourcing, including call center support for customer management and lead generation. They deliver IT services such as web design, development, eCommerce solutions, and online digital marketing to help clients scale globally. With over 20 years of experience, they focus on technical support and outsourcing, representing borrowers and agents rather than banks, ensuring competitive pricing and customer satisfaction.
Smart Call Center Solutions offers Call Center Support, Web Design Service, eCommerce Solutions, and Online Digital Marketing.
Smart Call Center Solutions operates through Smart Call Center Solutions Pvt Ltd.
The legal entities of Smart Call Center Solutions currently have 2 directors, including Madhulika Baid, Sagaya Anthony.