Smart Communications

London, United Kingdom Founded: 2001 • Age: 25 yrs Acquired By Cinven
Cloud-based software for customer communications management is offered.
Annual revenue - Latest available
Total funding - Funding intelligence
Employees - Tracked headcount
Investors 2 Known backers
Products 3 Services tracked
Competitors 11 Brand Intelligence

About Smart Communications

Smart Communications is a company based in London (United Kingdom) founded in 2001 was acquired by Cinven in August 2025. Smart Communications has completed 4 acquisitions, including Assentis, Intelledox and Joisto. Smart Communications offers products and services including SmartCOMM, SmartIQ, and SmartDX. Smart Communications operates in a competitive market with competitors including Twilio, Dialpad, Podium, Zenvia and Front, among others.

  • Headquarter London, United Kingdom
  • Sectors
    Technology
  • Email
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  • Phone
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  • Website
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  • Social
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  • Legal Name Smartcomms Sc Limited
  • Date of Incorporation 11 Oct, 2001
  • Jurisdiction LONDON, UNITED KINGDOM
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Latest Funding Round
    Not available
  • Investors
    Accel-KKR

    & 1 more

  • Employee Count
    Not available
  • Investments & Acquisitions
    Assentis

    & 3 more

  • Acquired by
    Cinven

    & 1 more

    (Aug 01, 2025)

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Products & Services of Smart Communications

Smart Communications offers a comprehensive portfolio of products and services, including SmartCOMM, SmartIQ, and SmartDX.

Product name locked
Category locked
Primary

Delivers personalized communications via multiple channels for enterprises.

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Transforms manual forms into intelligent digital experiences for data collection.

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Simplifies and automates trade processes for financial institutions.

People of Smart Communications

Headcount 200-500
Employee Profiles 89
Board Members and Advisors 1
Employee Profiles
People
Julie Knight-Ludvigson
Chief Marketing Officer
People
Tobias Murdin
Business Development Manager
People
Brenly McCulloch
Head Of Demand Generation, North America
People
Beth Muller
Sr. Director, Strategic Partners

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Funding Insights of Smart Communications

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Detailed funding history for Smart Communications

Round names, dates, amounts, investors, and valuation history require an active premium plan.

  • Round names and dates
  • Funding amounts
  • Participating investors
  • Valuation history

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Investors in Smart Communications

Smart Communications has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Accel-KKR and Cinven.

All
Venture Fund
Investor Description Founded Year Domain Location
Investments are focused on mid-market software and technology-enabled services firms.
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Private equity investments and portfolio management services are provided by Cinven across various sectors.
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Investor details for Smart Communications

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  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Smart Communications

Smart Communications has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Assentis, Intelledox and Joisto.

Investments
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Investment portfolio details for Smart Communications

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  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

Verified entity values are shown only after access is granted.

Acquisitions
Company Name Description Domain Location Founded Year Amount
Digital content management software is offered for documents and communications.
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Customer communication management solutions are provided for financial services.
Locked Locked 2002 Locked
Customer queries are resolved and communications managed across multiple channels.
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Complete acquisition details for Smart Communications

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  • Transaction dates
  • Acquired stakes
  • Disclosed values
  • Domains and locations

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Financial Statements - Smart Communications

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Detailed financials for Smart Communications

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  • Profit trends
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Smart Communications Comparisons

Smart Communications Primary company
Description
Cloud-based software for customer communications management ...
Location
London, United Kingdom
Founded Year
2001
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Smart Communications

Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.

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Competitors of Smart Communications

Smart Communications operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Dialpad, Podium, Zenvia and Front, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based unified communication solutions including voice and video are provided.
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Online reviews are collected and managed through a cloud-based platform.
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Text and voice messages are delivered through an online platform.
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Front is recognized as a customer service software provider.
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Provider of customer communications management platform
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Detailed competitors of Smart Communications

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  • Domains and locations
  • Full company profiles
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  • Competitive positioning

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Latest news on Smart Communications

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Complete news archive for Smart Communications

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Smart Communications

Smart Communications was founded in 2001.

Smart Communications is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.

James Brown is the current CEO of Smart Communications.

Founded in 2001 and headquartered in London, United Kingdom, Smart Communications operates in the software sector focused on customer communications. A cloud-based platform is provided to create, manage, and deliver personalized customer conversations. Trade and relationship documentation is simplified, while stages of repapering derivatives contracts for margin regulation compliance are covered. The conversation cloud framework is utilized to integrate communications tools with enterprise technology.

Smart Communications's top competitors include Twilio, Dialpad and Sinch.

Smart Communications offers SmartCOMM, SmartIQ, and SmartDX.

Smart Communications has made 4 acquisitions, including Assentis, Intelledox, and Joisto.

Smart Communications has 2 investors. Key investors include Accel-KKR, and Cinven.

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