About Smart Communications
Smart Communications is a Technology company based in London (United Kingdom) founded in 2001, and was acquired by Cinven in August 2025. Cloud-based software for customer communications management is offered. Smart Communications has completed 4 acquisitions, including Assentis, Intelledox and Joisto. Its chief executive, as recorded, is James Brown. Its website smartcommunications.com draws about 39 thousand monthly visits. Smart Communications offers products and services including SmartCOMM, SmartIQ, and SmartDX. Its focus areas include Enterprise Applications, Customer Success Management and Customer Communication Management. Its legal entity is SMARTCOMMS SC LIMITED.
Company details
Founded in 2001 and headquartered in London, United Kingdom, Smart Communications operates in the software sector focused on customer communications. A cloud-based platform is provided to create, manage, and deliver personalized customer conversations. Trade and relationship documentation is simplified, while stages of repapering derivatives contracts for margin regulation compliance are covered. The conversation cloud framework is utilized to integrate communications tools with enterprise technology.
- Headquarters London, United Kingdom
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website smartcommunications.com
- Social LinkedIn X Facebook YouTube
- Acquired by Accel-KKR (Sep 2016)
- Legal Name Smartcomms Sc Limited
- Date of Incorporation 11 Oct, 2001
- Jurisdiction LONDON, UNITED KINGDOM
Products & Services of Smart Communications
Smart Communications offers a comprehensive portfolio of products and services, including SmartCOMM, SmartIQ, and SmartDX.
Delivers personalized communications via multiple channels for enterprises.
Transforms manual forms into intelligent digital experiences for data collection.
Simplifies and automates trade processes for financial institutions.
Apps and channels of Smart Communications
its YouTube channel Smart Communications has 311 subscribers and 30 videos.
Videos from Smart Communications
The most watched videos on Smart Communications's YouTube channel, Smart Communications (311 subscribers). Click a video to play it here.
More on Smart Communications.
Investors in Smart Communications
Smart Communications has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Accel-KKR and Cinven.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investments are focused on mid-market software and technology-enabled services firms. | accel-kkr.com | Menlo Park, United States | ||
Private equity investments and portfolio management services are provided by Cinven across various sectors. | cinven.com |
Investor details for Smart Communications
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Smart Communications
90 people are tracked at Smart Communications (52 in leadership, 38 in team).
| Name | Role | Group |
|---|---|---|
James Brown | CEO | Leadership |
Jochen Razum | Sales Director DACH | Leadership |
Julie Knight-Ludvigson | Chief Marketing Officer | Leadership |
Brenly McCulloch | Head Of Demand Generation, North America | Leadership |
Beth Muller | Sr. Director, Strategic Partners | Leadership |
Pradeep Bohara | Partner Solutions Architect | Leadership |
Simran Kaur | Account Director Benelux | Leadership |
Joseph Page | Account Director, EMEA | Leadership |
Tim McWhirk | Vice President, Customer Success | Leadership |
Anna-Kate Keays | Head Of Demand Generation EMEA | Leadership |
Eileen Potter | VP Of Marketing, Insurance | Leadership |
Ian Harper | Director, CCM Cloud Migration | Leadership |
James McLennan | Chief Technical Architect | Leadership |
Claude Sehnert | Vice President Sales | Leadership |
Brent Argyle | Vp, Buisness Development Sales - Smart IQ At Smart Communications | Leadership |
Sally Schulte | Senior Director Product Marketing | Leadership |
Claudia Lambert Fcca | Group Finance Director | Leadership |
Jon Stratford | Chief Financial Officer | Leadership |
Simon Tindal | Chief Technology Officer | Leadership |
Larry Beecher | Vice President, Sales North America | Leadership |
70 more people are available in the full profile.
Complete people profiles for Smart Communications
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Smart Communications
Smart Communications has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Assentis, Intelledox and Joisto.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Customer queries are resolved and communications managed across multiple channels. | pendula.com | Sydney, Australia | 2001 | Aug 2025 | •••• | |
Digital content management software is offered for documents and communications. | joisto.com | Vantaa, Finland | 2018 | Apr 2025 | •••• | |
Customer communication management solutions are provided for financial services. | assentis.com | Zurich, Switzerland | 2002 | Jan 2021 | •••• | |
Business processes are digitalized via adaptive software platforms. | intelledox.com | Canberra, Australia | 1991 | Jul 2019 | •••• |
Complete acquisition details for Smart Communications
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of Smart Communications
7 dated milestones of Smart Communications across 24 years, from founding to its latest funding, stage changes and deals.
Web traffic of Smart Communications
The website of Smart Communications (smartcommunications.com) receives about 39.1K visits a month.
- Monthly visits39.1K
▲ 36.6% vs previous month
Websites whose visitors overlap most with Smart Communications. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
p360.com | p360.com | 100% | #2,036,373 | – | |
| tezo.com | 97% | #3,706,190 | View details | ||
| newgensoft.com | 83% | 71.8K | #531,394 | View details | |
| cord.com | 83% | 210.5K | #184,128 | View details | |
cmwlab.com | cmwlab.com | 83% | #1,712,715 | – | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 20 similar websites and full traffic analytics for Smart Communications
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 20 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Smart Communications
Complete news archive for Smart Communications
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Smart Communications
Smart Communications was founded in 2001.
Smart Communications is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
James Brown is the CEO of Smart Communications, as recorded in our data.
Founded in 2001 and headquartered in London, United Kingdom, Smart Communications operates in the software sector focused on customer communications. A cloud-based platform is provided to create, manage, and deliver personalized customer conversations. Trade and relationship documentation is simplified, while stages of repapering derivatives contracts for margin regulation compliance are covered. The conversation cloud framework is utilized to integrate communications tools with enterprise technology.
Smart Communications offers SmartCOMM, SmartIQ, and SmartDX.
Smart Communications has made 4 acquisitions, including Assentis, Intelledox, and Joisto.
Smart Communications operates through Smartcomms Sc Limited.
Yes. Smart Communications was acquired by Accel-KKR in September 2016.