About Assentis
Assentis is a Technology company based in Zurich (Switzerland) founded in 2002, and was acquired by Smart Communications in January 2021. It operates as a customer communication management solutions are provided for financial services. Its chief executive is Martin Kraehenbuehl. Assentis offers products and services including SmartCOMM, SmartIQ, and SmartDX. Its focus areas include Enterprise Applications, Customer Success Management and Customer Communication Management. Its competitors include Twilio, Dialpad, Sinch, Front and Podium and 5 more; 10 of its 10 listed competitors have raised funding.
Company details
Assentis Technologies was founded in 2002 and is based in Zurich, Switzerland. Customer communication management solutions are delivered to the financial services sector. Interactions with clients are supported, reports are produced, and documents are generated as needed. The client base encompasses institutions such as Bayern LB, Berlin Hyp, DZ Bank, SwissLife, and Swiss Re.
- Headquarters Zurich, Switzerland
- Stage Acquired
- SectorsTechnology
- Emailβ’β’β’β’β’β’β’β’
- Phoneβ’β’β’β’ β’β’β’β’
- Website assentis.com
- Social LinkedIn X YouTube
- Acquired by Smart Communications (Jan 2021)
- Investors
- Acquired bySmart Communications
(Jan 2021)
Products & Services of Assentis
Assentis offers a comprehensive portfolio of products and services, including SmartCOMM, SmartIQ, and SmartDX.
Enables personalized communications across channels for enterprises.
Transforms manual forms into digital, intelligent processes.
Automates trade and relationship documentation for financial institutions.
Apps and channels of Assentis
its YouTube channel Smart Communications has 311 subscribers and 30 videos.
Videos from Assentis
The most watched videos on Assentis's YouTube channel, Smart Communications (311 subscribers). Click a video to play it here.
More on Smart Communications.
Investors in Assentis
Assentis has secured backing from 1 investor. Prominent investors backing the company include Smart Communications.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based software for customer communications management is offered. | 2001 | smartcommunications.com | London, United Kingdom |
Investor details for Assentis
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People of Assentis
92 people are tracked at Assentis (53 in leadership, 1 in board & advisors, 38 in team).
| Name | Role | Group |
|---|---|---|
Andreas Ludwig | Owner | Leadership |
Martin Kraehenbuehl | CEO | Leadership |
Jochen Razum | Sales Director DACH | Leadership |
Julie Knight-Ludvigson | Chief Marketing Officer | Leadership |
Brenly McCulloch | Head Of Demand Generation, North America | Leadership |
Beth Muller | Sr. Director, Strategic Partners | Leadership |
Pradeep Bohara | Partner Solutions Architect | Leadership |
Simran Kaur | Account Director Benelux | Leadership |
Joseph Page | Account Director, EMEA | Leadership |
Tim McWhirk | Vice President, Customer Success | Leadership |
Anna-Kate Keays | Head Of Demand Generation EMEA | Leadership |
Eileen Potter | VP Of Marketing, Insurance | Leadership |
Ian Harper | Director, CCM Cloud Migration | Leadership |
James McLennan | Chief Technical Architect | Leadership |
Claude Sehnert | Vice President Sales | Leadership |
Brent Argyle | Vp, Buisness Development Sales - Smart IQ At Smart Communications | Leadership |
Sally Schulte | Senior Director Product Marketing | Leadership |
Claudia Lambert Fcca | Group Finance Director | Leadership |
Jon Stratford | Chief Financial Officer | Leadership |
Simon Tindal | Chief Technology Officer | Leadership |
72 more people are available in the full profile.
Complete people profiles for Assentis
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of Assentis
2 dated milestones of Assentis across 19 years, from founding to its latest funding, stage changes and deals.
- Founded Assentis is founded.
- Exit Acquired by Smart Communications.
Competitors of Assentis
Assentis has 10 listed competitors in our database, 10 of them funded. They include Twilio, Dialpad, Sinch, Front and Podium, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| front.com | 2013 | San Francisco, United States | $204M | – | Front is recognized as a customer service software provider. | |
| podium.com | 2014 | Lehi, United States | $439.23M | 808 | Online reviews are collected and managed through a cloud-based platform. | |
| zenvia.com | 2003 | Sao Paulo, Brazil | $54M | – | Text and voice messages are delivered through an online platform. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. | |
| intercom.com | 2011 | San Francisco, United States | $241.75M | 285 | Intercom is recognized as an AI-first customer service company. | |
| telligent.com | 2004 | Dallas, United States | $41.28M | – | Enterprise social communities are provided for support and collaboration. | |
| leapxpert.com | 2017 | New York, United States | $64.05M | – | Customer communications are enabled across preferred messaging channels by LeapXpert. |
Detailed competitors of Assentis
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Top companies in Collaboration & Community Tools
10 companies that operate in the same segment as Assentis (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | 969 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Related news about Assentis
Complete news archive for Assentis
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Frequently Asked Questions about Assentis
Assentis was founded in 2002.
Assentis is headquartered in Zurich, Switzerland.
Martin Kraehenbuehl is the current CEO of Assentis.
Assentis Technologies was founded in 2002 and is based in Zurich, Switzerland. Customer communication management solutions are delivered to the financial services sector. Interactions with clients are supported, reports are produced, and documents are generated as needed. The client base encompasses institutions such as Bayern LB, Berlin Hyp, DZ Bank, SwissLife, and Swiss Re.
Assentis offers SmartCOMM, SmartIQ, and SmartDX.
Assentis has 1 investor. Key investors include Smart Communications.
Yes. Assentis was acquired by Smart Communications in January 2021.

