Assentis

Zurich, Switzerland Founded: 2002 • Age: 24 yrs Acquired By Smart Communications
Customer communication management solutions are provided for financial services.

About Assentis

Assentis is a Technology company based in Zurich (Switzerland) founded in 2002, and was acquired by Smart Communications in January 2021. It operates as a customer communication management solutions are provided for financial services. Its chief executive is Martin Kraehenbuehl. Assentis offers products and services including SmartCOMM, SmartIQ, and SmartDX. Its focus areas include Enterprise Applications, Customer Success Management and Customer Communication Management. Its competitors include Twilio, Dialpad, Sinch, Front and Podium and 5 more; 10 of its 10 listed competitors have raised funding.

Company details

Assentis Technologies was founded in 2002 and is based in Zurich, Switzerland. Customer communication management solutions are delivered to the financial services sector. Interactions with clients are supported, reports are produced, and documents are generated as needed. The client base encompasses institutions such as Bayern LB, Berlin Hyp, DZ Bank, SwissLife, and Swiss Re.

  • Headquarters Zurich, Switzerland
  • Stage Acquired
  • Sectors
    Technology
  • Email
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  • Phone
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  • Website assentis.com
  • Social LinkedIn X YouTube
  • Acquired by Smart Communications (Jan 2021)
Key Metrics

Products & Services of Assentis

Assentis offers a comprehensive portfolio of products and services, including SmartCOMM, SmartIQ, and SmartDX.

SmartCOMM
CCM Software

Enables personalized communications across channels for enterprises.

SmartIQ
Forms Automation

Transforms manual forms into digital, intelligent processes.

SmartDX
Trade Documentation

Automates trade and relationship documentation for financial institutions.

Apps and channels of Assentis

its YouTube channel Smart Communications has 311 subscribers and 30 videos.

Smart Communications
YouTube 311 subscribers 30 videos Howto & Style
Open channel

Videos from Assentis

The most watched videos on Assentis's YouTube channel, Smart Communications (311 subscribers). Click a video to play it here.

SmartCOMM: The Smarter Way to Manage Customer Communications
1.6K views
Is Your Current Form Process Hurting Your Customer Experience?
120 views
Top 5 Financial Services Trends You Can't Ignore In 2025
87 views
CCM Migration Made Easy Expert Tips and Tricks
84 views

More on Smart Communications.

Investors in Assentis

Assentis has secured backing from 1 investor. Prominent investors backing the company include Smart Communications.

All
InvestorDescriptionFounded YearDomainLocation
Cloud-based software for customer communications management is offered.
2001smartcommunications.comLondon, United Kingdom
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Investor details for Assentis

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People of Assentis

92 people are tracked at Assentis (53 in leadership, 1 in board & advisors, 38 in team).

NameRoleGroup
Andreas Ludwig
OwnerLeadership
Martin Kraehenbuehl
CEOLeadership
Jochen Razum
Sales Director DACHLeadership
Julie Knight-Ludvigson
Chief Marketing OfficerLeadership
Brenly McCulloch
Head Of Demand Generation, North AmericaLeadership
Beth Muller
Sr. Director, Strategic PartnersLeadership
Pradeep Bohara
Partner Solutions ArchitectLeadership
Simran Kaur
Account Director BeneluxLeadership
Joseph Page
Account Director, EMEALeadership
Tim McWhirk
Vice President, Customer SuccessLeadership
Anna-Kate Keays
Head Of Demand Generation EMEALeadership
Eileen Potter
VP Of Marketing, InsuranceLeadership
Ian Harper
Director, CCM Cloud MigrationLeadership
James McLennan
Chief Technical ArchitectLeadership
Claude Sehnert
Vice President SalesLeadership
Brent Argyle
Vp, Buisness Development Sales - Smart IQ At Smart CommunicationsLeadership
Sally Schulte
Senior Director Product MarketingLeadership
Claudia Lambert Fcca
Group Finance DirectorLeadership
Jon Stratford
Chief Financial OfficerLeadership
Simon Tindal
Chief Technology OfficerLeadership

72 more people are available in the full profile.

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Complete people profiles for Assentis

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Timeline of Assentis

2 dated milestones of Assentis across 19 years, from founding to its latest funding, stage changes and deals.

  1. Founded Assentis is founded.
  2. Exit Acquired by Smart Communications.

Competitors of Assentis

Assentis has 10 listed competitors in our database, 10 of them funded. They include Twilio, Dialpad, Sinch, Front and Podium, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
sinch.com2008Stockholm, Sweden$12M7,286
Provider of customer communications management platform
front.com2013San Francisco, United States$204M–
Front is recognized as a customer service software provider.
podium.com2014Lehi, United States$439.23M808
Online reviews are collected and managed through a cloud-based platform.
zenvia.com2003Sao Paulo, Brazil$54M–
Text and voice messages are delivered through an online platform.
infobip.com2006London, United Kingdom$414.05M3,179
Cloud-based messaging and communication solutions are provided for enterprises.
intercom.com2011San Francisco, United States$241.75M285
Intercom is recognized as an AI-first customer service company.
telligent.com2004Dallas, United States$41.28M–
Enterprise social communities are provided for support and collaboration.
leapxpert.com2017New York, United States$64.05M–
Customer communications are enabled across preferred messaging channels by LeapXpert.
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Detailed competitors of Assentis

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Top companies in Collaboration & Community Tools

10 companies that operate in the same segment as Assentis (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M–969
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 400.05 MUSD 838.81 M4,500
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Related news about Assentis

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Complete news archive for Assentis

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Frequently Asked Questions about Assentis

Assentis was founded in 2002.

Assentis is headquartered in Zurich, Switzerland.

Martin Kraehenbuehl is the current CEO of Assentis.

Assentis Technologies was founded in 2002 and is based in Zurich, Switzerland. Customer communication management solutions are delivered to the financial services sector. Interactions with clients are supported, reports are produced, and documents are generated as needed. The client base encompasses institutions such as Bayern LB, Berlin Hyp, DZ Bank, SwissLife, and Swiss Re.

Assentis's top competitors include Twilio, Dialpad and Sinch.

Assentis offers SmartCOMM, SmartIQ, and SmartDX.

Assentis has 1 investor. Key investors include Smart Communications.

Yes. Assentis was acquired by Smart Communications in January 2021.

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