About Front
Front is a company based in San Francisco (United States) founded in 2013 by Mathilde Collin and Laurent Perrin. It operates as a SaaS (Software-as-a-Service). Front has raised $203.22 million across 6 funding rounds from investors including Social Capital, Hexa and Salesforce Ventures. Front has completed 3 acquisitions, including Meetingbird, Siena Insights and Windsor. Front offers products and services including Front Platform, Front AI, and Shared Inbox. Front operates in a competitive market with competitors including Twilio, Dialpad, Sinch, Podium and Zenvia, among others.
- Headquarter San Francisco, United States
- Founders Mathilde Collin, Laurent Perrin
- Stage Unicorn
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Frontapp, Inc.
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$203.22 M (USD)
in 6 rounds
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Latest Funding Round
$65 M (USD), Series D
Jun 28, 2022
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Investors
Social Capital
& 27 more
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Employee Count
Not available
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Investments & Acquisitions
Meetingbird
& 2 more
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Products & Services of Front
Front offers a comprehensive portfolio of products and services, including Front Platform, Front AI, and Shared Inbox.
Unified platform for managing customer support channels.
AI tool for automating customer service responses.
Tool for collaborative management of shared emails.
People of Front
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Software Development Team
39 people
Leadership Team
6 people
Sales and Marketing
5 people
Product Management Team
5 people
Human Resources and Administration
4 people
Data Analysis and Operations Team
3 people
Finance and Accounting
2 people
Operations Team
2 people
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Funding Insights of Front
Front has successfully raised a total of $203.22M across 6 strategic funding rounds. The most recent funding activity was a Series D round of $65 million completed in June 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Front
Front has secured backing from 28 investors, including venture fund and angel investors. Prominent investors backing the company include Social Capital, Hexa and Salesforce Ventures.
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Early-stage tech startups are funded by corporate-backed Salesforce Ventures.
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Investments in technology companies are conducted globally by Battery Ventures.
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Sequoia Capital is engaged in venture capital investments.
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Investor details for Front
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
- Funding rounds
- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Front
Front has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Meetingbird, Siena Insights and Windsor.
Investment portfolio details for Front
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Platform for communication solutions
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Meetings are scheduled by checking availability of participants and rooms.
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Customer feedback is analyzed via AI for business insights.
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Locked | Locked | 2015 | Locked |
Complete acquisition details for Front
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- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Front
Detailed financials for Front
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
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Front Comparisons
Peer comparison for Front
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
Verified entity values are shown only after access is granted.
Competitors of Front
Front operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Dialpad, Sinch, Podium and Zenvia, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based unified communication solutions including voice and video are provided.
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Provider of customer communications management platform
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Online reviews are collected and managed through a cloud-based platform.
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Text and voice messages are delivered through an online platform.
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Detailed competitors of Front
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
- Full company profiles
- Operating metrics
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Front
Complete news archive for Front
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- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
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Frequently Asked Questions about Front
Front was founded in 2013 and raised its 1st funding round 1 year after it was founded.
Front is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Front is a funded company, having raised a total of $203.22M across 6 funding rounds to date.
Front is established as a modern customer service platform focused on delivering AI-powered solutions for customer support. Services are provided across various industries including technology, financial services, logistics, manufacturing, and travel. Comprehensive tools are offered for omnichannel support, ticketing, shared inbox management, and workflow automation. AI capabilities are integrated to enhance response times and customer satisfaction. Collaboration features are designed to streamline team coordination, while analytics and integrations support continuous improvement in customer experience.
Front offers Front Platform, Front AI, and Shared Inbox.
Front has made 3 acquisitions, including Meetingbird, Siena Insights, and Windsor.
Front has 28 investors. Key investors include Social Capital, Hexa, Salesforce Ventures, Battery Ventures, and Sequoia Capital.
The valuation of Front is $1.7B as of Jun 2022.