About Front
Front is a Technology company based in San Francisco (United States) founded in 2013 by Mathilde Collin and Laurent Perrin. Front is recognized as a customer service software provider. It operates on a SaaS (Software-as-a-Service) model. Front has raised $204 million across 6 funding rounds from investors including FundersClub, Tribe Capital and Social Capital. The company has 574 employees. Front has completed 3 acquisitions, including Meetingbird, Siena Insights and Windsor. Front was last valued at $1.7 billion in December 2025. Its website front.com draws about 293 thousand monthly visits. Front offers products and services including Front Platform, Front AI, and Shared Inbox. Its focus areas include Software and Customer Support Software. Its legal entity is FrontApp, Inc. Its competitors include Twilio, Dialpad and Podium; 3 of its 3 listed competitors have raised funding.
Company details
Front is established as a modern customer service platform focused on delivering AI-powered solutions for customer support. Services are provided across various industries including technology, financial services, logistics, manufacturing, and travel. Comprehensive tools are offered for omnichannel support, ticketing, shared inbox management, and workflow automation. AI capabilities are integrated to enhance response times and customer satisfaction. Collaboration features are designed to streamline team coordination, while analytics and integrations support continuous improvement in customer experience.
- Total Equity Funding$204M (USD)
in 6 rounds
- Latest Funding Round$65M (USD), Series D
Jun 2022
- InvestorsFundersClub
& 42 more
- Employee Count574
- Investments & AcquisitionsMeetingbird
& 2 more
Products & Services of Front
Front offers a comprehensive portfolio of products and services, including Front Platform, Front AI, and Shared Inbox.
Unified platform for managing customer support channels.
AI tool for automating customer service responses.
Tool for collaborative management of shared emails.
Funding Insights of Front
Front has successfully raised a total of $204M across 6 strategic funding rounds. The most recent funding activity was a Series D round of $65 million completed in June 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $204M
- Total Rounds 6
- Last Round Series D — $65M
- First Round $120,000
(Jun 2014)
- Investors Count 43
All 6 funding rounds of Front with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2022 | $65M | Series D | $1.7B | Salesforce Ventures, Battery Ventures | |
| Jan 2020 | $59M | Series C | – | Initialized Capital, Sequoia Capital | |
| Jan 2018 | $66M | Series B | – | Sequoia Capital | |
| May 2016 | $10M | Series A | – | Social Capital | – |
| Sep 2014 | $3.1M | Seed | – | Boldstart Ventures, Point Nine | |
| Jun 2014 | $120,000 | Seed | – | Y Combinator | – |
| Date | Valuation | Stage |
|---|---|---|
| Jun 2022 | $1.7B | •••••••• |
Last known valuation $1.7B (Dec 2025). 43 investors in total: 23 institutional and 20 angel.
Investors in Front
Front has secured backing from 43 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include FundersClub, Tribe Capital and Social Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage tech startups are funded by corporate-backed Salesforce Ventures. | salesforceventures.com | San Francisco, United States | ||
Investments in technology companies are conducted globally by Battery Ventures. | battery.com | |||
Sequoia Capital is engaged in venture capital investments. | 1972 | sequoiacap.com | ||
Early-stage startups are funded by Threshold VC firm. | threshold.vc | Palo Alto, United States | ||
Venture capital is invested in multiple sectors by Uncork Capital. | uncorkcapital.com | Palo Alto, United States | ||
Seed and early-stage technology investments are managed by the firm. | initialized.com | San Francisco, United States | ||
Investment in innovative consumer and technology companies based in Santa Monica. | anthoscapital.com | |||
Investments are directed toward innovative technology startups by DFJ Growth. | dfjgrowth.com | Menlo Park, United States | ||
US focused VC firm investing in seed & growth stage companies | 2011 | socialcapital.com | Menlo Park, United States | |
Venture capital firm focused on crypto infra, and SaaS companies | boldstart.vc | Miami, United States |
Investor details for Front
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People of Front
76 people are tracked at Front (22 in leadership, 2 in board & advisors, 52 in team); the tracked headcount is 574.
| Name | Role | Group |
|---|---|---|
Mathilde Collin | Co-Founder & Exec Chair | Leadership |
Laurent Perrin | Co-Founder & CTO | Leadership |
Greg K. | Director Of Corporate IT And Enterprise Security | Leadership |
David Slater | Chief Marketing Officer | Leadership |
Chris Byron | Director Of Engineering, Security And Infrastructure | Leadership |
Mike Fenn | Chief Revenue Officer (cro) | Leadership |
Meredith Finn | Chief Financial Officer | Leadership |
Dan O'Connell | Chief Executive Officer | Leadership |
Shane Lowry | VP, Engineering | Leadership |
Bobby Mathew | Head of Business Systems | Leadership |
Adam Glick | VP Of Legal Affairs And Corporate Secretary | Leadership |
Arjen MacKaaij | Chief People Officer | Leadership |
Eleni Pavlakis | Director, Product Analytics | Leadership |
Ren Yu Ku | VP Operations And Data Analytics | Leadership |
Kevin Yang | Director, AI | Leadership |
Matthew Dzaman | Director Of Engineering | Leadership |
Chris Juliano | Head Of Talent | Leadership |
Ashley Hahn | Lead HR Business Partner | Leadership |
Michelle Fung | Senior Executive Business Partner | Leadership |
Greg Karp-Neufeld | Head of IT / Security | Leadership |
56 more people are available in the full profile.
Complete people profiles for Front
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Investments & Acquisitions by Front
Front has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Meetingbird, Siena Insights and Windsor.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Customer feedback is analyzed via AI for business insights. | idiomatic.com | Palo Alto, United States | 2015 | Nov 2024 | •••• | |
Platform for communication solutions | windsor.io | San Francisco, United States | 2016 | Jan 2024 | •••• | |
Meetings are scheduled by checking availability of participants and rooms. | meetingbird.com | San Francisco, United States | 2015 | Oct 2018 | •••• |
Complete acquisition details for Front
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Timeline of Front
7 dated milestones of Front across 11 years, from founding to its latest funding, stage changes and deals.
- Founded Front is founded.
- Funding First funding round of $120K.
- Acquisition Acquires Meetingbird.
- Funding Latest funding round, Series D, of $65.0M.
- Milestone Reaches Unicorn status.
- Acquisition Acquires Windsor.
- Acquisition Acquires Siena Insights.
Competitors of Front
Front has 3 listed competitors in our database, 3 of them funded. They include Twilio, Dialpad and Podium.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| podium.com | 2014 | Lehi, United States | $439.23M | 808 | Online reviews are collected and managed through a cloud-based platform. |
Detailed competitors of Front
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Web traffic of Front
The website of Front (front.com) receives about 293.4K visits a month.
- Monthly visits293.4K
▲ 15% vs previous month
Websites whose visitors overlap most with Front. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| notion.so | 100% | 178.3M | #160 | View details | |
| superhuman.com | 99% | 3.4M | #9,949 | View details | |
| intercom.com | 98% | 4.5M | #7,346 | View details | |
| figma.com | 96% | 84.7M | #221 | View details | |
| zendesk.com | 96% | 73.5M | #366 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Front
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
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Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as Front (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Front
Complete news archive for Front
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Frequently Asked Questions about Front
Front was founded in 2013 and raised its 1st funding round 1 year after it was founded.
Front is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Front is a funded company, having raised a total of $204M across 6 funding rounds to date. The company's 1st funding round was a Seed of $120K, raised on Jun 2014.
Front has 574 employees.
Front is established as a modern customer service platform focused on delivering AI-powered solutions for customer support. Services are provided across various industries including technology, financial services, logistics, manufacturing, and travel. Comprehensive tools are offered for omnichannel support, ticketing, shared inbox management, and workflow automation. AI capabilities are integrated to enhance response times and customer satisfaction. Collaboration features are designed to streamline team coordination, while analytics and integrations support continuous improvement in customer experience.
Front offers Front Platform, Front AI, and Shared Inbox.
Front has made 3 acquisitions, including Meetingbird, Siena Insights, and Windsor.
Front has 43 investors. Key investors include FundersClub, Tribe Capital, Social Capital, Hexa, and Salesforce Ventures.
The valuation of Front is $1.7B as of Dec 2025.
Front operates through Frontapp, Inc..
The website of Front receives about 293 thousand visits a month.