About Siena Insights
Siena Insights is a company based in Palo Alto (United States) founded in 2015 by Christopher Martinez was acquired by Front in November 2024. It operates as a AI-as-a-Service, and Subscription Services. Siena Insights has raised $4.35 million across 3 funding rounds from investors including Front, Xoogler and Freestyle VC. Siena Insights offers products and services including Reviews Agent and Customer Service Agent. Siena Insights operates in a competitive market with competitors including SurveyMonkey, Reputation, BirdEye, Launchmetrics and PowerReviews, among others.
- Headquarter Palo Alto, United States
- Founders Christopher Martinez
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Idiomatic, Inc.
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Products & Services of Siena Insights
Siena Insights offers a comprehensive portfolio of products and services, including Reviews Agent and Customer Service Agent. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Customer feedback is analyzed using AI-driven reviews management.
Customer support is enhanced through automated empathetic interactions.
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Funding Insights of Siena Insights
Siena Insights has successfully raised a total of $4.35M across 3 strategic funding rounds. The most recent funding activity was a Seed round of $4 million completed in May 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Seed — $4.0M
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First Round
First Round
(05 Aug 2015)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| May, 2022 | Amount | Seed - Siena Insights | Valuation | Freestyle | |
| Sep, 2016 | Amount | Debt – Conventional - Siena Insights | Valuation |
investors |
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| Aug, 2015 | Amount | Seed - Siena Insights | Valuation |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Siena Insights
Siena Insights has secured backing from 7 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Front, Xoogler and Freestyle VC. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Freestyle VC is engaged in seed funding for tech startups.
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Founded Year | Domain | Location | |
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Venture capital investing with a focus on diversity and inclusion in the ecosystem.
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Founded Year | Domain | Location | |
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Venture capital fund investing in multiple sectors
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Siena Insights
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Siena Insights
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Siena Insights Comparisons
Competitors of Siena Insights
Siena Insights operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SurveyMonkey, Reputation, BirdEye, Launchmetrics and PowerReviews, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
A cloud-based platform is utilized for creating customizable surveys.
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| domain | founded_year | HQ Location |
Cloud-based reputation management is offered for businesses via online channels.
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| domain | founded_year | HQ Location |
Cloud based platform offering software for reputation management and customer experience solutions
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| domain | founded_year | HQ Location |
Provider of Brand Performance Solutions
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| domain | founded_year | HQ Location |
Insights from customer reviews are generated via cloud-based platform.
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| domain | founded_year | HQ Location |
AI-based customer feedback analytics software solution
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Siena Insights
When was Siena Insights founded?
Siena Insights was founded in 2015.
Where is Siena Insights located?
Siena Insights is headquartered in Palo Alto, United States. It is registered at Palo Alto, California, United States.
Is Siena Insights a funded company?
Siena Insights is a funded company, having raised a total of $4.35M across 3 funding rounds to date. The company's 1st funding round was a Seed of $347K, raised on Aug 05, 2015.
What does Siena Insights do?
Customer feedback is transformed into actionable insights by Siena Insights, formerly Idiomatic. Trends are uncovered, and sentiment is understood through AI-driven tools. Solutions are provided for reviews management and customer support automation. Integration with existing platforms is supported to ensure a seamless experience across channels. The focus is placed on enhancing customer satisfaction and optimizing support operations within the technology and customer service sectors.
Who are the top competitors of Siena Insights?
Siena Insights's top competitors include SurveyMonkey, Reputation and BirdEye.
What products or services does Siena Insights offer?
Siena Insights offers Reviews Agent and Customer Service Agent.
Who are Siena Insights's investors?
Siena Insights has 7 investors. Key investors include Front, Xoogler, Freestyle VC, Scott Belsky, and Gert Lanckriet.