About Reputation
Reputation is a company based in San Ramon (United States) founded in 2006 by Michael Fertik.. Reputation has raised $269.25 million across 11 funding rounds from investors including Kleiner Perkins, Bessemer Venture Partners and Icon Ventures. The company has 192 employees as of March 23, 2024. Reputation has completed 5 acquisitions, including NUVI, PaperKarma and Reputation 24/7. Reputation offers products and services including Business Listings, Reviews & Review Booster, Surveys, Social Suite, and Insights. Reputation operates in a competitive market with competitors including Launchmetrics, BirdEye, PowerReviews, TrustYou and Chatmeter, among others.
- Headquarter San Ramon, United States
- Employees 192 as on 23 Mar, 2024
- Founders Michael Fertik
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Sectors
Technology
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Email
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Phone
*********
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Website
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Social
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- Legal Name Reputation.Com India Private Limited
- Date of Incorporation 19 Sep, 2014
- Jurisdiction Shaikpet, Telangana, India
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Annual Revenue
$5.46 M (USD)132.81as on Mar 31, 2022
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Net Profit
$536.07 K (USD)131.11as on Mar 31, 2022
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EBITDA
$1.07 M (USD)114.42as on Mar 31, 2022
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Total Equity Funding
$269.25 M (USD)
in 11 rounds
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Latest Funding Round
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Investors
Kleiner Perkins
& 14 more
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Employee Count
192
as on Mar 23, 2024
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Investments & Acquisitions
NUVI
& 4 more
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Products & Services of Reputation
Reputation offers a comprehensive portfolio of products and services, including Business Listings, Reviews & Review Booster, Surveys, Social Suite, and Insights. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Increases business visibility and accuracy online for better conversions.
Tracks and manages customer reviews to enhance brand reputation.
Builds and sends surveys to gather consumer insights and feedback.
Monitors and responds to social media posts in one central location.
Analyzes feedback sentiment to provide actionable business recommendations.
Compares business performance against competitors using ratings data.
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Funding Insights of Reputation
Reputation has successfully raised a total of $269.25M across 11 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 11
- Last Round Last Round
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First Round
First Round
(15 Mar 2007)
- Investors Count 15
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Feb, 2023 | Amount | Series F - Reputation | Valuation | Greenekingpubs |
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| Jan, 2022 | Amount | Series F - Reputation | Valuation | Marlin Equity Partners |
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| Aug, 2019 | Amount | Series E - Reputation | Valuation | Ascension |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Reputation
Reputation has secured backing from 15 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include Kleiner Perkins, Bessemer Venture Partners and Icon Ventures. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Global private equity investments are managed by the firm.
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Founded Year | Domain | Location | |
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Ascension is recognized as a venture capital firm focused on early-stage tech investments.
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Founded Year | Domain | Location | |
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Investments in private tech ecosystem are made by Industry Ventures.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Reputation
Reputation has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include NUVI, PaperKarma and Reputation 24/7. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Social media posts are monitored and analyzed in real-time.
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2011 | ||||
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Provider of an app-based platform for unsubscribing from junk mail
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2011 | ||||
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Online reputation management services are offered by Reputation 24/7.
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2009 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
|
2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Reputation
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Reputation Comparisons
Competitors of Reputation
Reputation operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Launchmetrics, BirdEye, PowerReviews, TrustYou and Chatmeter, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Provider of Brand Performance Solutions
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| domain | founded_year | HQ Location |
Cloud based platform offering software for reputation management and customer experience solutions
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| domain | founded_year | HQ Location |
Insights from customer reviews are generated via cloud-based platform.
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| domain | founded_year | HQ Location |
Cloud-based reputation management solutions are offered for hospitality industries.
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| domain | founded_year | HQ Location |
Brand management platform used by businesses for online oversight.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Reputation
Frequently Asked Questions about Reputation
When was Reputation founded?
Reputation was founded in 2006 and raised its 1st funding round 1 year after it was founded.
Where is Reputation located?
Reputation is headquartered in San Ramon, United States. It is registered at San Ramon, California, United States.
Who is the current CEO of Reputation?
Joe Burton is the current CEO of Reputation.
Is Reputation a funded company?
Reputation is a funded company, having raised a total of $269.25M across 11 funding rounds to date. The company's 1st funding round was a Series E of $30M, raised on Mar 15, 2007.
How many employees does Reputation have?
As of Mar 23, 2024, the latest employee count at Reputation is 192.
What is the annual revenue of Reputation?
Annual revenue of Reputation is $5.46M as on Mar 31, 2022.
What does Reputation do?
Founded in 2006 and headquartered in San Ramon, United States, Reputation operates as a software-as-a-service provider in the customer experience sector. The platform enables businesses to monitor and respond to online reviews, conduct satisfaction surveys, and engage with social media interactions. Feedback from multiple channels is collected, analyzed, and utilized to support reputation oversight and customer relations management.
Who are the top competitors of Reputation?
Reputation's top competitors include BirdEye, PowerReviews and TrustYou.
What products or services does Reputation offer?
Reputation offers Business Listings, Reviews & Review Booster, Surveys, Social Suite, and 2 more products and services.
How many acquisitions has Reputation made?
Reputation has made 5 acquisitions, including NUVI, PaperKarma, and Reputation 24/7.
Who are Reputation's investors?
Reputation has 15 investors. Key investors include Kleiner Perkins, Bessemer Venture Partners, Icon Ventures, Rocket Internet, and Marlin Equity Partners.
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