BirdEye

Sunnyvale, United States Founded: 2012 • Age: 14 yrs
Cloud based platform offering software for reputation management and customer experience solutions
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About BirdEye

BirdEye is a company based in Sunnyvale (United States) founded in 2012.. BirdEye has raised $93 million across 3 funding rounds from investors including Accel-KKR, World Innovation Lab and Trinity Ventures. The company has 533 employees as of April 07, 2024. BirdEye has completed 1 acquisition, including Cube Online. BirdEye offers products and services including Reviews AI, Social AI, Listings AI, and Surveys AI. BirdEye operates in a competitive market with competitors including Reputation, Launchmetrics, PowerReviews, TrustYou and Chatmeter, among others.

  • Headquarter Sunnyvale, United States
  • Employees 533 as on 07 Apr, 2024
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Birdeye Software India Private Limited
  • Date of Incorporation 15 Dec, 2016
  • Jurisdiction New Delhi, Delhi, India
Operational Areas
Technology → Marketing, Adtech & Commerce Technology
Key Metrics
  • Annual Revenue
    $13.45 M (USD)
    59.39
    as on Mar 31, 2023
  • Net Profit
    $1.33 M (USD)
    64.6
    as on Mar 31, 2023
  • EBITDA
    $1.99 M (USD)
    31.11
    as on Mar 31, 2023
  • Total Equity Funding
    $93 M (USD)

    in 3 rounds

  • Latest Funding Round
    $60 M (USD), Series C

    Mar 11, 2022

  • Investors
    Accel-KKR

    & 11 more

  • Employee Count
    533

    as on Apr 07, 2024

  • Investments & Acquisitions
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Products & Services of BirdEye

BirdEye offers a comprehensive portfolio of products and services, including Reviews AI, Social AI, Listings AI, and Surveys AI. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Generates and manages reviews on multiple sites.

Creates and monitors social posts across locations.

Optimizes listings for better local search visibility.

Collects and analyzes customer feedback with AI insights.

People of BirdEye
Headcount 500-1000
Employee Profiles 235
Board Members and Advisors 8
Employee Profiles
People
John Alcoroque
Sr. SDR
People
Ryan Taratko
Commercial Account Executive
People
Maggie Privett
Mid-market Account Executive
People
Phil Capper
Enterprise Account Executive, UK & EMEA

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Board Members and Advisors
people
Rob Theis
Director
people
Gokul Rajaram
Investor
people
Kevin Weil
Investor
people
Joseph Porten
Director

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Funding Insights of BirdEye

BirdEye has successfully raised a total of $93M across 3 strategic funding rounds. The most recent funding activity was a Series C round of $60 million completed in March 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 3
  • Last Round Series C — $60.0M
  • First Round

    (05 Feb 2016)

  • Investors Count 12
Date Amount Transaction Name Valuation Lead Investors Investors
Mar, 2022 Amount Series C - BirdEye Valuation Accel-KKR
Feb, 2017 Amount Series B - BirdEye Valuation World Innovation Lab
Feb, 2016 Amount Series A - BirdEye Valuation Trinity Ventures
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in BirdEye

BirdEye has secured backing from 12 investors, including venture fund and angel investors. Prominent investors backing the company include Accel-KKR, World Innovation Lab and Trinity Ventures. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Angel
Investor Description Founded Year Domain Location
Investments are focused on mid-market software and technology-enabled services firms.
Founded Year Domain Location
Venture capital firm focused on SaaS, mobile tech, AI, and multiple sectors
Founded Year Domain Location
Venture capital firm investing in early-stage technology and real estate companies.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by BirdEye

BirdEye has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Cube Online. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Advertising, SEO, content, and website development services are provided.
2015
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - BirdEye

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Birdeye Comparisons

Employees
+
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Competitors of BirdEye

BirdEye operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Reputation, Launchmetrics, PowerReviews, TrustYou and Chatmeter, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based reputation management is offered for businesses via online channels.
domain founded_year HQ Location
Provider of Brand Performance Solutions
domain founded_year HQ Location
Insights from customer reviews are generated via cloud-based platform.
domain founded_year HQ Location
Cloud-based reputation management solutions are offered for hospitality industries.
domain founded_year HQ Location
Brand management platform used by businesses for online oversight.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Birdeye

Frequently Asked Questions about BirdEye

When was BirdEye founded?

BirdEye was founded in 2012 and raised its 1st funding round 4 years after it was founded.

Where is BirdEye located?

BirdEye is headquartered in Sunnyvale, United States. It is registered at Sunnyvale, California, United States.

Is BirdEye a funded company?

BirdEye is a funded company, having raised a total of $93M across 3 funding rounds to date. The company's 1st funding round was a Series A of $8M, raised on Feb 05, 2016.

How many employees does BirdEye have?

As of Apr 07, 2024, the latest employee count at BirdEye is 533.

What is the annual revenue of BirdEye?

Annual revenue of BirdEye is $13.45M as on Mar 31, 2023.

What does BirdEye do?

BirdEye enables businesses to manage their reputation, listen to customers, manage negative reviews and promote a good reputation on major sites like Facebook, Google, Yelp, and Yahoo. It collects data both structured and unstructured from all sources social channels, review websites, NPS surveys, support tickets and provides business reputation management solutions through a single dashboard. It also provides competitive benchmarking, helps to improve search with SEO rich review micro-websites for each location, auto-promotes positive reviews to websites, social channels, and search engines.

Who are the top competitors of BirdEye?

BirdEye's top competitors include Reputation, PowerReviews and TrustYou.

What products or services does BirdEye offer?

BirdEye offers Reviews AI, Social AI, Listings AI, and Surveys AI.

How many acquisitions has BirdEye made?

BirdEye has made 1 acquisition, including Cube Online.

Who are BirdEye's investors?

BirdEye has 12 investors. Key investors include Accel-KKR, World Innovation Lab, Trinity Ventures, Scale Venture Partners, and AME Cloud Ventures.

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