About Smart Service Desk
Smart Service Desk is a company based in Hyderabad (India) founded in 2012 by Adil Mohammed. It operates as a SaaS and B2B. Smart Service Desk offers products and services including SMART Service Desk, SMART Auto Learning Workflow Engine, Mobile Apps, and Integrations. Smart Service Desk operates in a competitive market with competitors including Cherwell, Ivanti, Landesk, Matrix42 Benelux and 4me, among others.
- Headquarter Hyderabad, India
- Founders Adil Mohammed
- SectorsTechnology
- Website category Computers Electronics and Technology · Computer Security
- Website smartservicedesk.com
- Legal Name Zedscape Software Llp
- Date of Incorporation 18 Dec, 2018
- Jurisdiction Hyderabad, Telangana, India
- Annual Revenue₹99.5 Lakh
FY 2023 · -4% YoY
Associated legal entities of Smart Service Desk
Smart Service Desk operates through Zedscape Software Llp (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2023) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Zedscape Software Llp CIN AAN-7882 | Active | 18 Dec 2018 | Hyderabad, Telangana | ₹1.0 Cr | – | 2 | View details |
Products & Services of Smart Service Desk
Smart Service Desk offers a comprehensive portfolio of products and services, including SMART Service Desk, SMART Auto Learning Workflow Engine, Mobile Apps, and Integrations.
Software for IT service management with automation and cost reduction features
Engine that automates service processes for efficient task handling
Apps for field access to IT services on various devices
Tools for seamless connection with third-party software systems
Board of directors of Zedscape Software Llp (Smart Service Desk)
Zedscape Software Llp is the primary company behind Smart Service Desk. The board of Zedscape Software Llp currently have 2 directors; the longest-serving is Shaik Zakeer Rahman, appointed in 2018. 1 earlier director has ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Shaik Zakeer Rahman DIN 08276972 | Designated Partner | 18 Dec 2018 | 7 yrs 9 mo | Zedscape Software Llp |
| Mahaboob Ali Shikinder Rahman Shaik DIN 09451992 | Designated Partner | 30 Dec 2021 | 4 yrs 9 mo | Zedscape Software Llp |
People of Smart Service Desk
1 people are tracked at Smart Service Desk (1 in leadership).
| Name | Role | Group |
|---|---|---|
Adil Mohammed | Co-Founder | Leadership |
Complete people profiles for Smart Service Desk
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Financials of Smart Service Desk
Figures of Zedscape Software Llp, the primary company behind Smart Service Desk, for FY 2023. Revenue was ₹99.5 Lakh (-4% year on year). Revenue has grown at a compounded annual rate of +6% over three years.
- ₹99.5 LakhRevenue · FY 2023 · -4% YoY
- +6%Revenue CAGR, 3 years
Balance sheet, profit and loss, cash flow and ratios of Zedscape Software Llp are on its company page.
Detailed financial statements for Smart Service Desk
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
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Competitors of Smart Service Desk
Smart Service Desk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Cherwell, Ivanti, Landesk, Matrix42 Benelux and 4me, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| cherwell.com | 2004 | Colorado Springs, United States | $491.38M | 480 | IT service and asset management is enabled with mApps integration. | |
| ivanti.com | 1985 | South Jordan, United States | – | – | Cloud-based IT asset and service management software is offered. | |
| landesk.com | 1985 | South Jordan, United States | – | – | IT asset management and endpoint security solutions are offered. | |
| matrix42.com | 2009 | Frankfurt Am Main, Germany | – | 188 | IT and enterprise service management software is provided for businesses. | |
| 4me.com | 2010 | Palo Alto, United States | $4.01M | – | SaaS-based ITSM and enterprise service management solutions are provided. | |
| evoluteiq.com | 2019 | Stockholm, Sweden | $73M | 79 | Low-code and no-code platform for intelligent business automation is provided. | |
| logicnow.com | 2004 | Dundee, United Kingdom | $82.2M | 250 | Integrated cloud-based IT service management solutions are provided. | |
| serviceaide.com | 2016 | San Jose, United States | $12M | 24 | Provider of AI and cloud powered virtual agents for customer support applications | |
| easyvista.com | 1988 | New York, United States | – | – | Platform offering IT service management solutions |
Detailed competitors of Smart Service Desk
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Web traffic of Smart Service Desk
The website of Smart Service Desk (smartservicedesk.com) receives about 1.7K visits a month and ranks #9,549,243 among all websites worldwide, #11,350 in Computer Security.
- Monthly visits1.7K
▼ 15.3% vs previous month
- Global rank#9,549,243
among all websites
- Category rank#11,350
Computers Electronics and Technology · Computer Security
- Bounce rate41%
- Pages per visit1.1
- Average visit2 sec
- DevicesDesktop 39% · Mobile 61%
Websites whose visitors overlap most with Smart Service Desk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| smart-workforce.com | 100% | – | – | View details | |
| givainc.com | 64% | 54.6K | #650,156 | View details | |
support.com.au | support.com.au | 64% | – | – | – |
| axiossystems.com | 63% | 1.6K | #8,842,296 | View details | |
| invgate.com | 63% | 374K | #158,600 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 14 similar websites and full traffic analytics for Smart Service Desk
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 14 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Similar companies to Smart Service Desk
10 companies that operate in the same segment as Smart Service Desk (ERP & Enterprise Software Services), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based enterprise integration and digital transformation services are provided. | 1995 | Naperville, Illinois, United States | – | USD 15.22 M | 447 | |
Offers IT consulting, cloud technologies, data automation, AI, and engineering services worldwide. | 2004 | Hyderabad, Telangana, India | – | – | 895 | |
Offers SEO and digital marketing services for business growth online. | 2006 | Delhi, Delhi, India | – | USD 4.36 M | 144 | |
End-to-end solutions for software businesses are provided. | 1989 | Austin, Texas, United States | – | – | – | |
ERP services are provided by sa.global since 1990. | 1990 | Marietta, Georgia, United States | USD 50 M | – | – | |
Cloud-based enterprise business management software provider | 2004 | Vaihingen An Der Enz, Baden-wurttemberg, Germany | – | USD 8.37 M | 77 | |
Governance and compliance services are provided to franchise operations. | 1997 | Virginia Beach, Virginia, United States | – | USD 4.4 B | 6,535 | |
Provider of ERP consulting services | 2009 | Plano, Texas, United States | – | – | 264 | |
SAP and managed services are provided by Lemongrass. | 2008 | Ewing Township, New Jersey, United States | – | USD 2.17 M | 172 | |
Provider of ERP consulting services | 2007 | Castle Donington, United Kingdom | – | – | 38 |
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Frequently Asked Questions about Smart Service Desk
Smart Service Desk was founded in 2012.
Smart Service Desk is headquartered in Hyderabad, India. It is registered at Hyderabad, Telangana, India.
The primary company behind Smart Service Desk, Zedscape Software Llp, reported revenue of ₹99.5 Lakh for FY 2023, down 4% year on year.
SMART Service Desk is an IT service management solution designed to reduce costs through flexible modular licensing and an auto-learning workflow engine. It supports processes like ITSM, SACM, GRC, and CRM with fully open APIs for seamless integration. The software emphasizes quick implementation and customer satisfaction across various industries, featuring mobile apps for on-the-go access. Celebrated globally, it automates tasks and adapts to business needs without extensive customization.
Smart Service Desk offers SMART Service Desk, SMART Auto Learning Workflow Engine, Mobile Apps, and Integrations.
Smart Service Desk operates through Zedscape Software Llp.
The legal entities of Smart Service Desk currently have 2 directors, including Mahaboob Ali Shikinder Rahman Shaik, Shaik Zakeer Rahman.