About Spring Labs
Spring Labs is an Industrial Goods & Manufacturing company based in Los Angeles (United States) founded in 2017 by Anna Fridman and Adam Jiwan. Decentralized data sharing for financial verification and onboarding is provided. It operates on a AI-as-a-Service and FinTech model in Industrial Goods & Manufacturing, Financial Services, and Technology sectors. Spring Labs has raised $71.04 million across 7 funding rounds from investors including Galaxy, Multicoin Capital and Wave Digital Assets. The company has 30 employees. Its chief executive, as recorded, is Adam Jiwan. Spring Labs offers products and services including Zanko ComplianceAssist, AI-Native CX Platform, and AI-Native GRC Platform. Its focus areas include Artificial Intelligence, Conversational AI, Finance and FinTech. Its competitors include Signifyd, ThreatMetrix and Riskified; 3 of its 3 listed competitors have raised funding.
Company details
Spring Labs is focused on providing AI-native platforms for complaints management, customer experience, and governance, risk, and compliance (GRC) solutions. The companys flagship product, Zanko ComplianceAssist, is designed to enhance efficiency in handling complaints with higher accuracy through conversational intelligence. Services are tailored for financial institutions such as sponsor banks, BaaS platforms, fintechs, and consumer banks. Integration with tools like Salesforce, Intercom, and AWS is supported to streamline workflows. The company is also noted for its contributions to transforming contact centers with real-time insights and agent performance analytics. Recognition by Gartner as an example vendor for GenAI differentiation in domain-specialized language models is highlighted.
- Headquarters Los Angeles, United States
- Employees 30
- Founders Anna Fridman, Adam Jiwan
- SectorsIndustrial Goods & ManufacturingFinancial Services Technology
- Email••••••••
- Phone•••• ••••
- Website springlabs.com
- Social LinkedIn X Facebook
- Total Equity Funding$71.04M (USD)
in 7 rounds
- InvestorsGalaxy
& 10 more
- Employee Count30
Products & Services of Spring Labs
Spring Labs offers a comprehensive portfolio of products and services, including Zanko ComplianceAssist, AI-Native CX Platform, and AI-Native GRC Platform.
AI-driven platform for efficient complaints handling and analysis.
Platform enhancing customer experience with AI-driven insights.
AI platform for automating governance and compliance processes.
Funding Insights of Spring Labs
Spring Labs has successfully raised a total of $71.04M across 7 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $71.04M
- Total Rounds 7
- First Round $2M
(Feb 2018)
- Investors Count 11
All 7 funding rounds of Spring Labs with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2026 | Series C | – | – | – | |
| May 2025 | $2.54M | Series B | – | – | – |
| May 2021 | $15M | Series B | – | – | – |
| Jun 2019 | $23M | Series A | – | GreatPoint Ventures | |
| May 2019 | $13.75M | Seed | – | – | – |
| Mar 2018 | $14.75M | Seed | – | August Capital | |
| Feb 2018 | $2M | Seed | – | – | – |
11 investors in total: 11 institutional.
Investors in Spring Labs
Spring Labs has secured backing from 11 investors, including venture fund and institutional investors. Prominent investors backing the company include Galaxy, Multicoin Capital and Wave Digital Assets.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital firm focused on early-stage big data, health tech, AI, food tech, and multiple sectors | gpv.com | San Francisco, United States | ||
Venture capital is invested personally in fewer enterprises, with support provided for building game-changing businesses. | augustcap.com | |||
Venture capital funding is provided by General Motors-backed firm. | gmventures.com | Warren, United States | ||
VC firm investing in seed and early stage companies in the US | rre.com | New York, United States | ||
Investments in SaaS, marketplace, and middle market companies are managed. | pritzkergroup.com | Chicago, United States | ||
Blank check and private debt firm focused on multiple sectors | 2007 | victoryparkcapital.com | Chicago, United States | |
Venture capital and funds of fund firm focused on multiple sectors | jumpcap.com | Chicago, United States | ||
Venture capital is invested in blockchain and cryptocurrency sectors. | 2017 | multicoin.capital | Austin, United States | |
Galaxy is recognized as a leader in digital assets and data center infrastructure. | 2018 | galaxy.com | New York, United States | |
Provider of compliant servicing and asset management services | 1987 | cardworks.com |
Investor details for Spring Labs
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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People of Spring Labs
34 people are tracked at Spring Labs (11 in leadership, 11 in board & advisors, 12 in team); the tracked headcount is 30.
| Name | Role | Group |
|---|---|---|
Anna Fridman | Co-Founder | Leadership |
Adam Jiwan | Co-Founder & CEO | Leadership |
John Sun | CEO & Founder | Leadership |
Shellie Schumaker | Chief Compliance & Data Privacy Officer | Leadership |
Joel Eckhause | COO | Leadership |
Matt Smith | CTO | Leadership |
Helen Lam | Head of Product | Leadership |
David Kravitz | Senior Director, Research | Leadership |
Paul Zhang | Co-Founder & Chief Information Officer of Avant | Leadership |
Peyman Hesami | Chief Product Officer | Leadership |
Kevin Harrison | VP, Business Development | Leadership |
Gary Cohn | Advisor | Board & advisors |
Andreas Beroutsos | Advisor | Board & advisors |
Grigore Rosu | Advisor | Board & advisors |
Manolo Sanchez | Advisor | Board & advisors |
Sheila Bair | Advisor | Board & advisors |
Richard Levy | Advisor | Board & advisors |
Raj Date | Advisor | Board & advisors |
Nigel Morris | Advisor | Board & advisors |
Guy Schory | Advisor | Board & advisors |
14 more people are available in the full profile.
Complete people profiles for Spring Labs
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of Spring Labs
3 dated milestones of Spring Labs across 9 years, from founding to its latest funding, stage changes and deals.
- Founded Spring Labs is founded.
- Funding First funding round of $2.0M.
- Funding Latest funding round, Series C,.
Competitors of Spring Labs
Spring Labs has 3 listed competitors in our database, 3 of them funded. They include Signifyd, ThreatMetrix and Riskified.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| signifyd.com | 2011 | Palo Alto, United States | $394.38M | 399 | Provider of fraud prevention and payment validation for online retailers | |
| threatmetrix.com | 2005 | San Jose, United States | $56.35M | 150 | Fraud prevention and context based authentication solution | |
| riskified.com | 2013 | New York, United States | $232.02M | 781 | AI-based fraud prevention for e-commerce payments is provided. |
Detailed competitors of Spring Labs
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Web traffic of Spring Labs
The website of Spring Labs (springlabs.com) receives about 3.4K visits a month.
- Monthly visits3.4K
▼ 17.7% vs previous month
Websites whose visitors overlap most with Spring Labs. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| performline.com | 100% | 9.6K | #2,371,789 | View details | |
| fintech.global | 88% | 188.4K | #260,629 | View details | |
| finextra.com | 70% | 205.3K | #220,532 | View details |
Top companies in Physical Security & Surveillance
3 companies that operate in the same segment as Spring Labs (Physical Security & Surveillance) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based business telephony and home security services are provided. | 2004 | Palo Alto, California, United States | USD 87.97 M | USD 273.6 M | 1,190 | |
AI-powered cloud-based vehicle tracking solutions are offered for fleet owners. | 2015 | San Francisco, California, United States | USD 915 M | USD 1.62 B | 5,792 | |
Autonomous drones and AI pilots for fighter jets are developed. | 2015 | San Diego, California, United States | USD 3.52 B | 1,965 |
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Related news about Spring Labs
Complete news archive for Spring Labs
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Frequently Asked Questions about Spring Labs
Spring Labs was founded in 2017 and raised its 1st funding round 1 year after it was founded.
Spring Labs is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.
Adam Jiwan is the CEO of Spring Labs, as recorded in our data. They have also founded this company.
Spring Labs is a funded company, having raised a total of $71.04M across 7 funding rounds to date. The company's 1st funding round was a Seed of $2M, raised on Feb 2018.
Spring Labs has 30 employees.
Spring Labs is focused on providing AI-native platforms for complaints management, customer experience, and governance, risk, and compliance (GRC) solutions. The companys flagship product, Zanko ComplianceAssist, is designed to enhance efficiency in handling complaints with higher accuracy through conversational intelligence. Services are tailored for financial institutions such as sponsor banks, BaaS platforms, fintechs, and consumer banks. Integration with tools like Salesforce, Intercom, and AWS is supported to streamline workflows. The company is also noted for its contributions to transforming contact centers with real-time insights and agent performance analytics. Recognition by Gartner as an example vendor for GenAI differentiation in domain-specialized language models is highlighted.
Spring Labs's top competitors include Riskified, Signifyd and ThreatMetrix.
Spring Labs offers Zanko ComplianceAssist, AI-Native CX Platform, and AI-Native GRC Platform.
Spring Labs has 11 investors. Key investors include Galaxy, Multicoin Capital, Wave Digital Assets, Victory Park Capital Advisors, and CardWorks.