Support.com

Redwood City, United States Founded: 1997 • Age: 29 yrs Acquired By RealDefense
Cloud-based technical support software is provided for customer service integration.
Annual revenue $906,666 Latest available
Total funding - Funding intelligence
Employees 11 Tracked headcount
Investors 1 Known backers
Products 2 Services tracked
Competitors 9 Brand Intelligence

About Support.com

Support.com is a company based in Redwood City (United States) founded in 1997 was acquired by RealDefense in July 2023. The company has 11 employees as of April 06, 2024. Support.com has completed 1 acquisition, including Sammsoft. Support.com offers products and services including TechSolutions and Guided Paths. Support.com operates in a competitive market with competitors including Scribe, Happeo, Bloomfire, Guru and Solvvy, among others.

  • Headquarter Redwood City, United States
  • Employees 11 as on 06 Apr, 2024
  • Stage Public
  • Sectors
    Technology
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Support.Com India Private Limited
  • Date of Incorporation 14 Aug, 2003
  • Jurisdiction Bangalore, Karnataka, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $906.67 K (USD)
    104.17
    as on Mar 31, 2022
  • Net Profit
    $142.93 K (USD)
    -44.63
    as on Mar 31, 2022
  • EBITDA
    $127.45 K (USD)
    403.77
    as on Mar 31, 2022
  • Latest Funding Round
    Not available
  • Investors
  • Employee Count
    11

    as on Apr 06, 2024

  • Investments & Acquisitions
  • Acquired by
    RealDefense

    (Jul 13, 2023)

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Products & Services of Support.com

Support.com offers a comprehensive portfolio of products and services, including TechSolutions and Guided Paths.

Product name locked
Category locked
Primary

Offers remote assistance and guides for device issues and setups.

Product name locked
Category locked
Locked

Provides step-by-step instructions for self-resolving tech problems.

People of Support.com

Headcount 50-200
Employee Profiles 14
Employee Profiles
People
Gary Guseinov
Chief Executive Officer
People
Riaan Ahmed
SVP Of Growth
People
Jeff Campbell
CMO
People
Scott Martell
Senior Director Business Development

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Funding Insights of Support.com

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Detailed funding history for Support.com

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Investors in Support.com

Support.com has secured backing from 1 investor. Prominent investors backing the company include RealDefense.

All
Investor Description Founded Year Domain Location
Security and privacy services are provided for consumers and enterprises.
Locked Locked Locked
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Investor details for Support.com

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  • Investor locations
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Investments & Acquisitions by Support.com

Support.com has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Sammsoft.

Investments
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Investment portfolio details for Support.com

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Acquisitions
Company Name Description Domain Location Founded Year Amount
Provider of managed & advisory services
Locked Locked 1997 Locked
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Complete acquisition details for Support.com

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  • Acquired stakes
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  • Domains and locations

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Financial Statements - Support.com

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Detailed financials for Support.com

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Support.Com Comparisons

Support.com Primary company
Description
Cloud-based technical support software is provided for custo...
Location
Redwood City, United States
Founded Year
1997
Annual Revenue
$906.67 K (USD)
Net Profit
$142.93 K (USD)
EBITDA
$127.45 K (USD)
Employees
11
As of 2024
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Peer comparison for Support.com

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Competitors of Support.com

Support.com operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Scribe, Happeo, Bloomfire, Guru and Solvvy, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Step-by-step guides for sales demos and customer training are auto-generated.
Locked Locked Locked
Enterprise social networking platform
Locked Locked Locked
Cloud-based platform for knowledge management and team collaboration is provided.
Locked Locked Locked
Knowledge is captured and shared through expert-created cards.
Locked Locked Locked
Web Data Intelligence
Locked Locked Locked
Cloud-based knowledge management and predictive analytics solutions are provided.
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Detailed competitors of Support.com

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Latest news on Support.Com

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Complete news archive for Support.com

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  • Brand-specific news history

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Frequently Asked Questions about Support.com

Support.com was founded in 1997.

Support.com is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.

As of Apr 06, 2024, the latest employee count at Support.com is 11.

Annual revenue of Support.com is $906.67K as on Mar 31, 2022.

Support.com was founded in 1997 and is headquartered in Redwood City, United States. Operations focus on the software sector, where cloud-based tools for technical support are developed. Integration with existing customer service systems is enabled, along with step-by-step guidance for issue resolution and remote access capabilities. Actionable insights are generated through analytics to support ongoing optimization of support workflows.

Support.com's top competitors include Scribe, Bloomfire and Guru.

Support.com offers TechSolutions and Guided Paths.

Support.com has made 1 acquisition, including Sammsoft.

Support.com has 1 investor. Key investors include RealDefense.

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