About Teckinfo Solutions
Teckinfo Solutions is a company based in Delhi (India) founded in 1995. It operates as a B2B, and SaaS. The company has 89 employees as of March 31, 2023. Teckinfo Solutions offers products and services including Call Center Software, Inbound IVR, Auto Dialer, Omnichannel Contact Center, and Conversational AI. Teckinfo Solutions operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Delhi, India
- Employees 89 as on 31 Mar, 2023
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Teckinfo Solutions Private Limited
- Date of Incorporation 24 Aug, 1995
- Jurisdiction New Delhi, Delhi, India
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Annual Revenue
$1.34 M (USD)24.32as on Mar 31, 2023
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Net Profit
$21.02 K (USD)31.96as on Mar 31, 2023
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EBITDA
$174.58 K (USD)479.7as on Mar 31, 2023
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Latest Funding Round
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Investors
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Employee Count
89
as on Mar 31, 2023
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Products & Services of Teckinfo Solutions
Teckinfo Solutions offers a comprehensive portfolio of products and services, including Call Center Software, Inbound IVR, Auto Dialer, Omnichannel Contact Center, and Conversational AI. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Manages inbound and outbound calls for efficient customer interactions.
Enables self-service options for automated customer queries.
Automates dialing to boost sales and collections efficiency.
Integrates voice, email, and chat for unified communication.
Uses voicebots and chatbots for handling routine inquiries.
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Funding Insights of Teckinfo Solutions
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Teckinfo Solutions
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Teckinfo Solutions
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Teckinfo Solutions Comparisons
Competitors of Teckinfo Solutions
Teckinfo Solutions operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Teckinfo Solutions
Frequently Asked Questions about Teckinfo Solutions
When was Teckinfo Solutions founded?
Teckinfo Solutions was founded in 1995.
Where is Teckinfo Solutions located?
Teckinfo Solutions is headquartered in Delhi, India. It is registered at Delhi, Delhi, India.
How many employees does Teckinfo Solutions have?
As of Mar 31, 2023, the latest employee count at Teckinfo Solutions is 89.
What is the annual revenue of Teckinfo Solutions?
Annual revenue of Teckinfo Solutions is $1.34M as on Mar 31, 2023.
What does Teckinfo Solutions do?
TeckInfo Solutions develops software for call centers, including inbound IVR and auto dialers, to manage customer interactions through cloud, hybrid, and on-premises deployments. It serves businesses in sectors like banking and healthcare by integrating AI, CRM, and omnichannel solutions for efficient communication and digital transformation. The company operates from India, focusing on enterprises, SMBs, and startups to enhance customer service and operational efficiency.
Who are the top competitors of Teckinfo Solutions?
Teckinfo Solutions's top competitors include Twilio, Genesys and Freshworks.
What products or services does Teckinfo Solutions offer?
Teckinfo Solutions offers Call Center Software, Inbound IVR, Auto Dialer, Omnichannel Contact Center, and Conversational AI.