Thulium

Krakow, Poland Founded: 2006 • Age: 20 yrs Acquired By SalesManago
Omnichannel helpdesk software enables customer engagement across multiple channels.

About Thulium

Thulium is a company based in Krakow (Poland) founded in 2006 was acquired by SalesManago in July 2025.. Thulium operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

  • Headquarter Krakow, Poland
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Thulium Sp. Z Oo
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
    $2.21 M (USD)
    38
    as on Dec 31, 2022
  • Net Profit
    $685.69 K (USD)
    100
    as on Dec 31, 2022
  • EBITDA
    $756.72 K (USD)
    99
    as on Dec 31, 2022
  • Latest Funding Round
  • Investors
    SalesManago

    & 1 more

  • Employee Count
    Employee Count
  • Acquired by
    SalesManago

    & 1 more

    (Jul 24, 2025)

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Funding Insights of Thulium

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Thulium

Thulium has secured backing from 2 investors. Prominent investors backing the company include SalesManago and Spire Capital Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Investor Description Founded Year Domain Location
Marketing automation suite for businesses
Founded Year Domain Location
Spire Capital Partners is engaged in mid-cap private equity investments focused on tech-enabled services, software, and e-commerce.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Thulium

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Thulium

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Thulium Comparisons

Employees
+
Add Comparison
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Competitors of Thulium

Thulium operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Cloud-based omnichannel customer experience and contact center solutions are delivered.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
Cloud-based unified communication software is delivered for businesses.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Thulium

SSW Advises SCP on Acquisition of Thulium
Ceelegalmatters3 years ago

Frequently Asked Questions about Thulium

When was Thulium founded?

Thulium was founded in 2006.

Where is Thulium located?

Thulium is headquartered in Krakow, Poland. It is registered at Krakow, Lesser Poland Voivodeship, Poland.

Who is the current CEO of Thulium?

Marek Bartnikowski is the current CEO of Thulium.

What is the annual revenue of Thulium?

Annual revenue of Thulium is $2.21M as on Dec 31, 2022.

What does Thulium do?

Thulium was founded in 2006 in Krakow, Poland, as a provider of omnichannel helpdesk software in the customer service sector. Customer interactions are managed through phone, email, chat, and messenger platforms. Features such as call queuing, advanced traffic distribution, call-back options, and recording are supported. Integration with third-party software occurs via API. Recorded conversations are analyzed, and agent performance is measured. A subscription-based pricing model is utilized.

Who are the top competitors of Thulium?

Thulium's top competitors include Twilio, Genesys and Freshworks.

Who are Thulium's investors?

Thulium has 2 investors. Key investors include SalesManago, and Spire Capital Partners.

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