About Tiledesk
Tiledesk is a company based in Milan (Italy) founded in 2018. Tiledesk has raised $1.23 million across 1 funding round. Tiledesk offers products and services including AI Agents, Knowledge Base, and Design Studio. Tiledesk operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Milan, Italy
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website tiledesk.com
- Social LinkedIn X YouTube
- Legal Name Tiledesk S.R.L.
- Total Equity Funding$1.23M (USD)
in 1 rounds
- Latest Funding Round$1.23M (USD), Seed
Sep 2026
Products & Services of Tiledesk
Tiledesk offers a comprehensive portfolio of products and services, including AI Agents, Knowledge Base, and Design Studio.
Builds custom AI for customer support and workflows.
Manages and trains AI with user data for responses.
Enables no-code creation of AI solutions.
Apps and channels of Tiledesk
its YouTube channel Tiledesk has 410 subscribers and 30 videos.
Videos from Tiledesk
The most watched videos on Tiledesk's YouTube channel, Tiledesk (410 subscribers). Click a video to play it here.
More on Tiledesk.
Funding Insights of Tiledesk
Tiledesk has successfully raised a total of $1.23M through 1 strategic funding round. The most recent funding activity was a Seed round of $1.23 million completed in September 2026. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $1.23M
- Total Rounds 1
- Last Round Seed — $1.23M
- First Round $1.23M
(Sep 2026)
All 1 funding rounds of Tiledesk with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2026 | $1.23M | Seed | – | – | – |
People of Tiledesk
8 people are tracked at Tiledesk (1 in leadership, 7 in team).
| Name | Role | Group |
|---|---|---|
Andrea Sponziello | President & Chief Product Officer | Leadership |
Andrea Leo | Tech Lead | Team |
Dario De Pascalis | Software Engineer | Team |
Nicola Lanzilotto | Senior developer | Team |
Gianluca Lorenzo | AI & Data Engineer | Team |
Giovanni Troisi | Software Engineer | Team |
Marco Sponziello | Business Developer | Team |
Jovana Ugrinic | Rag&llm Chatbot Designer | Team |
Complete people profiles for Tiledesk
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Tiledesk
2 dated milestones of Tiledesk across 8 years, from founding to its latest funding, stage changes and deals.
- Founded Tiledesk is founded.
- Funding First funding round of $1.2M.
Competitors of Tiledesk
Tiledesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| leaddesk.com | 2010 | Helsinki, Finland | $6.22M | 3 | Outbound calling software is offered by LeadDesk for sales automation. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of Tiledesk
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Tiledesk
The website of Tiledesk (tiledesk.com) receives about 10K visits a month.
- Monthly visits10K
▼ 52.1% vs previous month
Websites whose visitors overlap most with Tiledesk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| allthingsai.com | 100% | – | #1,238,667 | View details | |
quizrise.com | quizrise.com | 100% | – | #393,396 | – |
| czater.pl | 71% | – | #5,393,425 | View details | |
| devyce.com | 63% | 8.4K | #3,008,197 | View details | |
| mytelfon.com | 61% | 90.7K | #693,032 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 16 similar websites and full traffic analytics for Tiledesk
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 16 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Similar companies to Tiledesk
10 companies that operate in the same segment as Tiledesk (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about Tiledesk
Tiledesk was founded in 2018 and raised its 1st funding round 8 years after it was founded.
Tiledesk is headquartered in Milan, Italy. It is registered at Milan, Lombardy, Italy.
Tiledesk is a funded company, having raised a total of $1.23M across 1 funding round to date. The company's 1st funding round was a Seed of $1.23M, raised on Sep 2026.
Provider of an AI-powered live chat solution. It allows support agents to respond to customers repetitive questions. Notable features include pre-chat forms to capture customer details, typing indicators, off-line access, delivery receipts, char archives, chat routing, and others. Provides a mobile application for both Android and iOS users. This software is compatible with desktops, tablets, and mobile devices. Also allows users to group their agents into different teams based on skills, language, and expertise.
Tiledesk's top competitors include Twilio, Freshworks and Dialpad.
Tiledesk offers AI Agents, Knowledge Base, and Design Studio.
Tiledesk operates through Tiledesk S.R.L..