Trooya

Mumbai, India Founded: 2016 • Age: 10 yrs
Cloud-based platform for social media customer service and analytics tools.

About Trooya

Trooya is a company based in Mumbai (India) founded in 2016. It operates as a SaaS and B2B. The company has 95 employees. Trooya offers products and services including Trooya Platform, Collaborative Workflows, and Intelligent Engagement. Trooya operates in a competitive market with competitors including Sparkcentral, Kipsu, Alcmeon, Airwoot and Engagor, among others.

  • Headquarter Mumbai, India
  • Employees 95
  • Sectors
    Technology
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Website trooya.com
  • Social X Facebook
  • Legal Name Germinait Solutions Private Limited
  • Date of Incorporation 27 Feb, 2007
  • Jurisdiction Mumbai, Maharashtra, India
Key Metrics
  • Annual Revenue
    ₹11.34 Cr

    FY 2024 · +14% YoY

  • Net Profit
    ₹48.1 Lakh

    FY 2024

  • EBITDA
    ₹53.5 Lakh

    FY 2024

  • Employee Count
    95

Products & Services of Trooya

Trooya offers a comprehensive portfolio of products and services, including Trooya Platform, Collaborative Workflows, and Intelligent Engagement.

Trooya Platform
Social Media Helpdesk

Cloud-based tool for real-time customer engagement and issue resolution.

Collaborative Workflows
Team Management

Automated system for team-based customer support and interactions.

Intelligent Engagement
Analytics Tools

Features for informed customer interactions and performance tracking.

Board of directors of Germinait Solutions Private Limited (Trooya)

Germinait Solutions Private Limited is the primary company behind Trooya. The board of Germinait Solutions Private Limited currently have 5 directors; the longest-serving is Ranjit Nair, appointed in 2007. 4 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Ranjit Nair
DIN 00880015
Managing Director27 Feb 200719 yrs 7 moGerminait Solutions Private Limited
Raj Nair
DIN 00129918
Director27 Feb 200719 yrs 7 moGerminait Solutions Private Limited
Parameswaran Rajagopal Tampi
DIN 01835924
Director04 Dec 200718 yrs 10 moGerminait Solutions Private Limited
Deepak Madhav Satwalekar
DIN 00009627
Director04 Dec 200718 yrs 10 moGerminait Solutions Private Limited
Manish Mahendra Choksi
DIN 00026496
Director05 Aug 201016 yrs 2 moGerminait Solutions Private Limited

Financials of Trooya

Figures of Germinait Solutions Private Limited, the primary company behind Trooya, for FY 2024. Revenue was ₹11.34 Cr (+14% year on year). Net profit was ₹48.1 Lakh. EBITDA was ₹53.5 Lakh. Revenue has grown at a compounded annual rate of +21% over three years and +19% over five years.

  • ₹11.34 CrRevenue · FY 2024 · +14% YoY
  • ₹48.1 LakhNet profit
  • ₹53.5 LakhEBITDA
  • ₹10.14 CrPaid-up capital
  • 95Employees (provident fund records)
  • +21%Revenue CAGR, 3 years
  • +19%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Germinait Solutions Private Limited are on its company page.

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Detailed financial statements for Trooya

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Competitors of Trooya

Trooya operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sparkcentral, Kipsu, Alcmeon, Airwoot and Engagor, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
sparkcentral.com2011San Francisco, United States$37.63M10
Social Customer Service Platform
kipsu.com2010Minneapolis, United States$565,00066
Texting, chat, and social messaging are provided to customer-focused sectors.
alcmeon.com2011Paris, France$2.26M–
Social engagement for brands is enhanced by an AI-based platform.
airwoot.com2012Delhi, India$124,486–
Real-time customer support is enabled on social media platforms.
engagor.com2011Reston, United States$2.6M2,735
Social media management tool
respond.ly2013Los Angeles, United States$1.78M–
Twitter conversations are tracked and managed for business teams.
juphy.com2018Wilmington, United States$900,000–
Platform offering social media customer service software
brandembassy.com2011London, United Kingdom$1M2
Social customer inquiries from multiple channels are unified and managed.
thoughtbuzz.com2009Singapore$380,000–
Specializes in social media monitoring and engagement solutions.
sotrender.com2010Warsaw, Poland$438,980–
Social media analytics tools are provided for brands and agencies.
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Detailed competitors of Trooya

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Web traffic of Trooya

The website of Trooya (trooya.com) receives about 3.7K visits a month.

  • Monthly visits
    3.7K

    ▼ 12.2% vs previous month

Latest news on Trooya

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Similar companies to Trooya

10 companies that operate in the same segment as Trooya (Customer Experience & Support Software), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B–651
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M110
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 426.5 M––
VoIP communication management is facilitated via a cloud-based enterprise platform.
1999Raleigh, North Carolina, United StatesUSD 21.89 MUSD 753.82 M1,100
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
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Frequently Asked Questions about Trooya

Trooya was founded in 2016.

Trooya is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.

Trooya has 95 employees.

The primary company behind Trooya, Germinait Solutions Private Limited, reported revenue of β‚Ή11.34 Cr for FY 2024, up 14% year on year.

Trooya provides a cloud-based social media helpdesk and CRM platform that enables businesses to manage customer interactions, resolve issues, and gain insights through real-time engagement and collaborative workflows. It supports features like automated responses, team-based support, and performance analytics to improve customer satisfaction and reduce service costs. Based in Mumbai, India, it serves companies looking to enhance their social media presence and customer relations.

Trooya's top competitors include Sparkcentral, Kipsu and Alcmeon.

Trooya offers Trooya Platform, Collaborative Workflows, and Intelligent Engagement.

Trooya operates through Germinait Solutions Private Limited.

The legal entities of Trooya currently have 6 directors, including Ranjit Nair, Mansi Shashikant Jhatakia, Raj Nair and others.

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