TrustYou

Munchen, Germany Founded: 2008 • Age: 18 yrs Acquired By Ventech
Cloud-based reputation management solutions are offered for hospitality industries.
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About TrustYou

TrustYou is a company based in Munchen (Germany) founded in 2008 by Benjamin Jost was acquired by Ventech in January 2023.. TrustYou has raised $5 million across 2 funding rounds from investors including Crédit Agricole Private Equity, Omnes Capital and HV Capital. The company has 49 employees as of December 31, 2021. TrustYou has completed 1 acquisition, including CheckMate. TrustYou operates in a competitive market with competitors including ActiveCampaign, Zendesk, Reputation, Verint and Clarabridge, among others.

  • Headquarter Munchen, Germany
  • Employees 49 as on 31 Dec, 2021
  • Founders Benjamin Jost
  • Sectors
    Technology
    Travel & Hospitality
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Artificial Intelligence & Machine Learning
Technology → Artificial Intelligence & Machine Learning
Technology → Marketing, Adtech & Commerce Technology
Travel & Hospitality → Hospitality, Lodging & Accommodation
Key Metrics
  • Annual Revenue
    $13.6 M (USD)
    15
    as on Dec 31, 2022
  • Net Profit
    $78.08 K (USD)
    -92
    as on Dec 31, 2022
  • EBITDA
    $78.08 K (USD)
    -92
    as on Dec 31, 2022
  • Total Equity Funding
    $5 M (USD)

    in 2 rounds

  • Latest Funding Round
    $5 M (USD), Series A

    Sep 20, 2011

  • Investors
  • Employee Count
    49

    as on Dec 31, 2021

  • Investments & Acquisitions
  • Acquired by
    Ventech

    & 1 more

    (Jan 25, 2023)

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People of TrustYou
Headcount 50-200
Employee Profiles 25
Employee Profiles
People
Andreea Alexandra Dușa
Customer Success Manager
People
Cara Lai Miles
Marketing Manager DPS
People
Benjamin Jost
Co-Founder & CEO
People
Nikolai Visnjic
CFO

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Funding Insights of TrustYou

TrustYou has successfully raised a total of $5M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $5 million completed in September 2011. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 2
  • Last Round Series A — $5.0M
  • First Round
  • Investors Count 3
Date Amount Transaction Name Valuation Lead Investors Investors
Sep, 2011 Amount Series A - TrustYou Valuation

investors

Jun, 2008 Amount Seed - TrustYou Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in TrustYou

TrustYou has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include Crédit Agricole Private Equity, Omnes Capital and HV Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
-
Founded Year Domain Location
Private equity firm focused on energy transition and sustainable investments across Europe.
Founded Year Domain Location
Venture capital funding is provided to digital company founders.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by TrustYou

TrustYou has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include CheckMate. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Developer of social media engagement and application platforms
2013
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - TrustYou

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Trustyou Comparisons

Employees
+
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Competitors of TrustYou

TrustYou operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as ActiveCampaign, Zendesk, Reputation, Verint and Clarabridge, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Sales, CRM, and email marketing automation software is provided.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
Cloud-based reputation management is offered for businesses via online channels.
domain founded_year HQ Location
AI-powered customer experience automation solutions are provided by Verint.
domain founded_year HQ Location
Customer intelligence platform on cloud
domain founded_year HQ Location
Cloud-based customer experience management software is provided for brands.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Trustyou

Frequently Asked Questions about TrustYou

When was TrustYou founded?

TrustYou was founded in 2008.

Where is TrustYou located?

TrustYou is headquartered in Munchen, Germany. It is registered at Munchen, Bayern, Germany.

Who is the current CEO of TrustYou?

Benjamin Jost is the current CEO of TrustYou. They have also founded this company.

Is TrustYou a funded company?

TrustYou is a funded company, having raised a total of $5M across 2 funding rounds to date.

How many employees does TrustYou have?

As of Dec 31, 2021, the latest employee count at TrustYou is 49.

What is the annual revenue of TrustYou?

Annual revenue of TrustYou is $13.6M as on Dec 31, 2022.

What does TrustYou do?

TrustYou was founded in 2008 in Munich, Germany, and operates in the hospitality sector. Cloud-based tools are provided for hotels, restaurants, destinations, and intermediaries worldwide. Feedback is managed through AI-assisted responses, reputation marketing, and quality improvements based on web surveys and reviews. Multilingual sentiment analysis is utilized to derive insights from various languages, enabling informed decisions on guest experiences.

Who are the top competitors of TrustYou?

TrustYou's top competitors include Zendesk, ActiveCampaign and Verint.

How many acquisitions has TrustYou made?

TrustYou has made 1 acquisition, including CheckMate.

Who are TrustYou's investors?

TrustYou has 5 investors. Key investors include Crédit Agricole Private Equity, Omnes Capital, HV Capital, Recruit Group, and Ventech.

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